11-4 Contant/Crown Mountain Rd., 00802 Charlotte Amalie, US Virgin Islands
#9 of 9 hotels in Charlotte Amalie
Guests' ChoiceBased on 39 hotel reviews
6.4Cleanliness
6.6
Comfort
7.0
Location
7.4
Facilities
6.5
Staff
8.6
Value for money
6.8
Free WiFi
5.0
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Showing 1 – 25
Reviewed: 24 July 2023
Cristiana
CanadaCleanliness could be improved.
It’s a very convenient place, close to the airport, perfect for a quick transit. Provides enough room, working AC, clean sheets, hot shower and a decent bed, which is all a traveler needs. The manager, Deb, is one of the kindest and friendliest humans I’ve ever met. She tried everything to make our stay pleasant and help us in any way we needed.
Stayed in July 2023
Reviewed: 11 October 2022
Prentice
Abkhazia, GeorgiaThe view .. Just being up there was everything.. Peaceful ..
Stayed in October 2022
Reviewed: 17 March 2022
Kimberley
United StatesThe fact that the place is costly and there are old furnitures. Its modern time the coach the bed and the stove needs to be replaced. The place could use a little renovation. The room needed to be dust out before we arrived. The rags and towels definitely needs replacing. As for stay, I understand that there are certain times for check out but don't rush us if the time is close and don't kick us out if we go 10 min over.
The view was nice. The place wasn't far from the airport.
Stayed in March 2022
Reviewed: 15 March 2022
Philippa
United Statesit is scruffy, and feels very rundown. the shower upstairs didn’t work and downstairs was cold only.
it is clean
Stayed in March 2022
Reviewed: 25 February 2022
Travis
United StatesThe walls are thin and I could hear everything the people said in adjacent rooms. Also, the neighbors on the street below were very loud at one point.
It was spacious, clean and comfortable for a solo traveler. The staff was very friendly and accommodating.
Stayed in February 2022
Reviewed: 15 November 2021
Elemena
United Statesthe faucet in the bathroom hot and cold was not working properly. the pull out sofa was too small, and I couldn’t get no towels when I wanted.
the view
Stayed in November 2021
Reviewed: 3 August 2021
Allamby
United StatesThe facilities can be upgraded a little both the handle for the toilet paper and towels/wash cloth was broken so kept fallen. The handle for the shower was broken as well. The sofa-bed was horrible and very uncomfortable, was better off just sleeping on coach but if two had to sleep on it not sure how they would manage.
The location was not bad. The room had a beautiful view. The AC worked fine so room was always cool or can be cooled when needed.
Stayed in July 2021
Reviewed: 31 July 2021
Laura
United StatesLoud a/c
Easy access
Stayed in July 2021
Reviewed: 3 April 2023
Allan
Puerto RicoA better Bed
Friendly Staff nice view
Stayed in March 2023
Reviewed: 25 March 2023
Barbara
United StatesFor one night it was fine but probably not confortable enough for more nights.
This guesthouse has a wonderful view overlooking the harbor and could be much nicer with just a few inexpensive improvements. The pillows definitely needed replacing. The sheets were left on the couch bed and when pulled out were quite dirty. We didn't see any bugs but there were control containers all over the apartment so if a pest company came in occasionally I think that would make a huge difference.
Stayed in March 2023
Reviewed: 10 July 2022
Jacqueline
United StatesBathroom
Q 1st
Stayed in June 2022
Reviewed: 29 June 2022
Boogn1sh
United StatesFantastic customer service.
Stayed in June 2022
Reviewed: 1 May 2022
Pamela
United StatesThe rooms were outdated and I thought the cost was too much for this property. they didn’t have any amenities such as shuttle service to the grocery store down the mountain. there was no way for us to walk down the mountain to get food so we had to taxi up and down. They had rats in the trash receptacle and that was disgusting.
I liked that I could see the ocean.
Stayed in March 2022
Reviewed: 25 April 2022
Billie
United StatesThe beds were not at all comfortable. The property was too far from town and any attractions without having rented a vehicle. However this was stated in the property description, but when you are without a vehicle things are much further away than you realize and cabs are expensive. I do not recommend the cab company the office recommended, he was very rude and hung up on us.
The staff was friendly and happy to assist anytime we needed anything. It was nice that there was a bbq grill and pool on the property. We took advantage of both of both of them multiple times. The view from our balcony was very nice.
Stayed in April 2022
Reviewed: 20 April 2022
Michael
United StatesThe location was such that it was difficult to walk from it to the town center - had to walk on a road with trafic
Stayed in April 2022
Reviewed: 23 March 2022
Uzair
United StatesI was quite shocked to find that the linen on the bed was not clean. Some of the towels were not clean. The sofa was not clean. Had to ask for new sheets and a sheet to be placed over the sofa so that it could be used. Problem with mosquitos in the room. Sliding door on the wardrobe was falling off. Sound from the neighboring rooms carried easily through to my room and was quite disturbing. Parking was tight at times as there was limited space. Some of the steps on the property need urgent repair and are a trip hazard. The property is quite dated and needs serious attention.
View from the property.
Stayed in March 2022
Reviewed: 28 February 2022
John
United StatesThey need to advertised that the facility is in disarray and that all amenities are available.
Pool was out of order, facilities were dinghy and severely outdated.definitely not work the $4,000 they were trying to get for my stay
Stayed in February 2022
Reviewed: 5 July 2021
Steven
United StatesNo negatives. Great place, great people, great view!
Love it! I had room B2 and loved the view! The staff is very friendly!
Stayed in July 2021
Reviewed: 24 June 2021
Lisa
United StatesEverything except the view. Roaches scattered everywhere when we turned the lights on. There’s electrical sockets in the shower!!! Sofa was nasty. The entire thing was disgusting and very outdated.
The view.
Stayed in June 2021
Reviewed: 20 June 2021
Jzo
LebanonDirty bathroom, clearly no one cleaned it before our check in. Bed sheets were very old and bed uncomfortable. AC barely has any cold air and if you lower the temperature you'll lose electricity in the room.
Great view
Stayed in June 2021
Reviewed: 16 June 2021
Allison
United StatesThere were some minor infrastructure problems (plumbing, power outage) that the staff handled well.
Self-contained little apartments and a nice pool. AC was great, easy to drive everywhere and the staff is very pleasant.
Stayed in June 2021
Reviewed: 8 June 2021
Lauren
United StatesGreat views and a pool
Stayed in June 2021
Reviewed: 25 May 2021
Carl
United StatesCab cost to the airport. I should have gotten something closer
Clean, quiet, comfortable
Stayed in May 2021
Reviewed: 24 May 2021
Susan
United StatesThe view is of an unattractive, industrial part of the coastline, making it not really a "view" -- just an elevated vantage point. The balcony cannot be used much because the exhaust from the A/C vents onto it. The sitting area and kitchen are very dark; there were two small windows in my room (one in the bedroom and one in the sitting area). The walls are paper-thin; if someone sneezes in the next room, you will hear it. My sheets were appalling, with blood and other stains, and holes where a stain-removal product had eaten through the fabric. The bed occupied almost all of the bedroom, so you cannot sit in the bedroom and look out the window at the "view." You also cannot walk anywhere from here, not even to the bus, because there are no sidewalks and the winding mountain road is treacherous.
The towels were new and fluffy; the bed was fine. The woman who showed me to my room was very nice. The kitchen area is large and there is a sofa and a flat-screen TV. Lots of friendly cats around the property. No insect problems.
Stayed in April 2021
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