The roosters started anytime between 4 -6 am and continued for hours. You could hear the loud door slamming early morning as people left their rooms. Hotel should invest in soft door slammers.

Stayed in June 2022

Great views and bar and food great

Stayed in May 2022

The place was beautiful and the bar by the pool was great. Food and drinks were great.

Stayed in May 2022

Staffer was rude and unprofessional.

Our check-in wasn't pleasant due to staffer SueMia(?)

Stayed in May 2022

Rooms clean, good kitchen amenities, easy parking.

Stayed in March 2022

I didn't really like the amount of stairs but I did recognize that the hotel is surrounding a Fort that has been around for centuries.

The rooms were very comfortable and had all the amenities to be able to cook etc.

Stayed in April 2022

Great rooms, nice property, easy walk to town if you don't mind climbing back up the hill when your finished. The restaurant staff and bar staff were very professional and friendly. Food was wonderful both in the restaurant and at the bar. If you're a coffee drinker, maybe have a back-up plan. You will only have enough coffee for a day even if you're there more than one day. Great bellhop service. Ask for a taxi and boom, three seconds later one is there to pick you up.

Stayed in April 2022

outstanding views. comfortable beds

Stayed in March 2022

The staff was okay but they really need training. No one was rude, but they were unprofessional and not particularly helpful.

room was beautiful, well equipped, clean

Stayed in March 2022

The pictures on the site didn’t look anything like the room that we got, though it was clean and comfortable. Several of the reviews that I had read said that the rooms had been newly remodeled, but ours didn’t seem to be. Very few of the rooms have ocean views, and, when I asked about this at the front desk, the clerk said that the units that had views mostly belonged to owners. Something else that I read led me to believe that we could easily walk to restaurants, which we could not. The resort is atop a hill that you get to by narrow streets with no sidewalks.

The bar and pool area were lovely, with a great view of the harbor. Though the service was a little slow, the food quality and the offerings at the bar were varied and the food was quite good. There were lots of shaded areas around the pool and plenty of tables where you can eat. The bar staff were very friendly and helpful.

Stayed in February 2022

SO. MANY. STAIRS. I didn't realize the island was basically a mountain range, so there are hills and stairs to get any and everywhere on St Thomas. This is also the case at this hotel (which is built into the side of the mountains). If you're generally able to walk without assistance, you will be climbing copious stairs to do anything outside your room. On the plus side, you'll probably come home from vacation a little thinner, and when does that ever happen??

Great location, renovated rooms, pool open til midnight, great food and drinks, and friendly helpful staff

Stayed in March 2022

Due to covid, we had no housekeeping enter the rooms. We were hoping for that at least once during our stay while we were out.

We liked the renovated rooms. We liked the full kitchen and the beautiful views. We liked the privacy on our balcony.

Stayed in February 2022

Pricy for what you got

Good view of the harbor

Stayed in December 2021

more king size beds needed and 10a checkout should be later like noon

location view pool bar food good and bar staff nice rooms recently renovated

Stayed in December 2021

Stuff didn't reserve room for my booking reservation. They made arrangements properly, but at a higher price. When asked, the stuff even blamed me for asking. To be fair, their manager finally resolved everything.

Stayed in November 2021

beauty

Stayed in November 2021

checkout at 10am was early and charged if you stayed longer (knocked at our door at 9:50 checking on us).

great views and pool

Stayed in December 2021

Seemed pretty expensive for location and lack of Continental breakfast.

Front desk person was friendly

Stayed in October 2021

No food after 10

Stayed in October 2021

TV did not work. I did report the issue, and the front desk stated that maintenance would look into it. Unfortunately, this was not done and the issue not resolved.

Not available.

Stayed in August 2021

The floors need to be mopped

Stayed in July 2021

No room service, hot tub was too hot

Cool local and Nice scenery! Nice lobby receptionist name Symone!

Stayed in April 2021

Everything was great. I loved my stay here. Would recommend to anyone visiting the island.

Stayed in April 2024

The room floor was a nice dark brown tiled floor, but they were extremely dirty as if not mopped. We all noticed this after walking barefoot in the room and sat down and noticed our feet were dark brown underneath.

Everything! And the view from our room was incredible. It was such a wonderful stay in every way and will recommend this hotel to anyone who is planning to visit.

Stayed in May 2024

Dated

Stayed in April 2024