2945 Lawrenceville Suwanee Road, Suwanee, GA 30024, United States
#7 of 9 hotels in Suwanee
Guests' ChoiceBased on 240 hotel reviews
6.2Cleanliness
6.7
Comfort
6.7
Location
7.7
Facilities
6.6
Staff
7.5
Value for money
6.6
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End of dialog contentReviewed: 29 April 2024
Ashleyw1989
United StatesBooked a smoking queen room and ended up getting a non-smoking room. Had proof in an email that we we booked a smoking room but all they had was a room with 2 twin beds. So we just stuck with our original room although my husband was kinda annoyed about that. Pool was also filthy and had worms and bugs in it so it was unusable.
The front desk ladies were really nice and the breakfast was pretty good. Didn't have a huge selection but what was there was pretty good.
Stayed in April 2024
Reviewed: 16 April 2024
James
United StatesThe facility needs updating overall. Breakfast was substandard.
Quiet, location and overall clean room.
Stayed in April 2024
Reviewed: 20 November 2023
Marcia
United StatesTried to call front office to ask questions. We got a covet message and then it hung up
Small choices but good. Waffle and sausage. Kids cereal coffee
Stayed in November 2023
Reviewed: 30 October 2023
Erik
SloveniaAc when we were on breakfast
Location, staff, clean hotel.
Stayed in October 2023
Reviewed: 19 August 2023
Yan
United StatesThere are mold near the softy box in the last night I found
Stayed in August 2023
Reviewed: 15 August 2023
Yan
United StatesNot clean, in the last night , I found there are mold around the security box, disgusting, also one staff worked in Saturday isn’t friendly.
Location, quiet, good parking , others are not bad
Stayed in August 2023
Reviewed: 26 July 2023
Christine
United StatesThe vending machines were not working properly. They had notes to "use at own risk ". Being almost 100 degrees, they need to make sure that the guest have access to drinks and snacks.
I didn't eat or see the breakfast area. I liked being close to the office because it made me feel safer. The lady that checked me in was super nice. Read a bunch of negative reviews online before getting there, so I was extremely nervous and pleasantly surprised. Clean rooms, no bugs, air worked great. TV was nice with a very wide variety of shows
Stayed in July 2023
Reviewed: 11 July 2023
Clifford
United StatesBed was too small
Location
Stayed in July 2023
Reviewed: 26 June 2023
Midestiny
United StatesThe lady at the front desk was pleasant and very effective when checking in
Stayed in June 2023
Reviewed: 27 April 2023
Orlando
United Statescleanliness /
location
Stayed in April 2023
Reviewed: 20 April 2023
Katina
United StatesCarpet seems heavily soiled
Location was great.
Stayed in April 2023
Reviewed: 13 April 2023
Rozzell
United StatesWhen taking a shower, the pipes made a loud noise.
Location
Stayed in April 2023
Reviewed: 4 April 2023
Combs
United StatesThe smell of the old stale room and the pillows that felt like they have been used for 20 years. The floor was soaked in the bathroom due to a leak at the bottom of the toilet. The smell of that ac unit and the room was stuck in my clothes and pillows for a week
The price
Stayed in March 2023
Reviewed: 27 March 2023
Dawn
United Statesthe vending machine was out of all soda/ bed was ok !
very convenient to all !
Stayed in March 2023
Reviewed: 20 March 2023
Jamelia
United StatesMy curtains were molded. Also my refrigerator didn't work and there was pet hair all on the sofa and floor of the room
Stayed in March 2023
Reviewed: 25 December 2022
James
United Statesthe heat barely kept the room warm, small room and cold air came through the door like the door was open
it was clean, quite and close to the highway
Stayed in December 2022
Reviewed: 18 October 2022
Michelle
United StatesStaff was rude upon check in. Sent us to an occupied room then made me wait over 15 minutes to move me to another. Questioned me why was someone in that room like I worked there
Breakfast was cold and unidentifiable
Stayed in October 2022
Reviewed: 17 October 2022
Don
United StatesThe place is old and needs a thorough cleaning and updating. There were two clip on air fresheners in the A/C vents. The window sills had dirt and mold. We will not stay there again.
The staff was pleasant and accommodating. The bed was comfortable.
Stayed in October 2022
Reviewed: 23 August 2022
Christine
United StatesThe tv would not come on. Moved to another room and tv did not work there either. The traffic around this location was crazy!
The room was clean and comfortable.
Stayed in August 2022
Reviewed: 13 August 2022
Consulting
United StatesDidn’t like their non refundable policy. room smelled horribly of cigarettes
close by
Stayed in August 2022
Reviewed: 20 July 2022
Bradley
United Statesget what you pay for, as far as room goes updating the rom would be a suggestion.
breakfast and location was great
Stayed in July 2022
Reviewed: 16 July 2022
Shawna
United StatesLeaky bathtub. Toilet & toilet seat both cracked. Fridge didn't close. Door had difficulty closing without force.
Beds were comfortable. Breakfast was hot. Coffee was fresh.
Stayed in July 2022
Reviewed: 15 July 2022
Ashley
United Statesdirty, cigarette burns in the comforters and they smelled horrible the whole room smelled awful. you should not offer smoking rims if they are going to smell like that I understand that smoke smells up a room but if you’re going to keep them that way then you should not offer smoking rooms.
Stayed in July 2022
Reviewed: 20 June 2022
Shawna
United StatesI was charged for nights that I didn't stay and at a higher price. I originally booked 5 nights. Then I added 3 nights. Price was wrong. I added 1 additional night & was charged for 3 nights instead & was never given nor did I ever sign/receive an invoice. I mentioned it at checkout and staff had no idea how to issue a refund. I had to dispute the credit card charges because hotel never issued a voluntary refund. The overage was approx $300
Stayed in May 2022
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