Tortola, British Virgin Islands, VG1110 Road Town, UK Virgin Islands
#3 of 3 hotels in Road Town
Guests' ChoiceBased on 188 hotel reviews
6.8Cleanliness
7.4
Comfort
7.5
Location
7.9
Facilities
6.4
Staff
7.8
Value for money
6.9
Free WiFi
7.5
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End of dialog contentReviewed: 25 February 2023
William
United StatesNot advertised correctly. Offered things like in room coffee / dining table that wasn't available. Restaurant was open very minimal with few options. Bar closed. Room needed updating. Curtains were filthy with peeling window paper.
Ok
Stayed in February 2023
Reviewed: 21 February 2023
Michael
United StatesThe view was awesome. I will say that the hotel met my expectations for the price paid.
Stayed in January 2023
Reviewed: 21 February 2023
Maria
United StatesStaff was not very helpful. Very old and outdated rooms. Broken curtain rod. Toilet bowl not very clean. Old tiles on floors and bathroom walls. No blowdryer or coffee maker in room
View from the lobby over the marina was good. There was a small pool.
Stayed in February 2023
Reviewed: 13 February 2023
Maeve
United KingdomOur room was terrible - it was a 2 bed roomed suite. It looked like it hadn't been updated after the hurricane damage. The pool was empty, with huge cracks & looked like it might fall apart. The beds were very uncomfortable. It was cheap but we'd have paid more for a better room.
Not much to like. It was a short walk from town. We didn't use any of the hotel facilities.
Stayed in November 2022
Reviewed: 4 February 2023
Debbie
United StatesBeautiful location. Spacious room.
Stayed in January 2023
Reviewed: 3 February 2023
David
United Stateseverything was great. they upgraded our room and cleaned it every day.
Stayed in February 2023
Reviewed: 1 February 2023
Samantha
United KingdomCatering and bar.
View was good. Easy to walk in to town.
Stayed in January 2023
Reviewed: 30 January 2023
Lisa
AustraliaNothing
the location was great, the bed and showers were excellent and the view from the room was fantastic. The reception staff were also very accomodating with an earlier check in than usual. Overall it was well above a 2 star hotel!
Stayed in January 2023
Reviewed: 24 January 2023
Diane
CanadaNo bar was set up
Beautiful old place still fixing since the hurricane
Stayed in January 2023
Reviewed: 5 January 2023
Emma
Canadagreat location and lovely staff! comfortable rooms also :)
Stayed in January 2023
Reviewed: 3 January 2023
Latoya
United Stateshad no problems
the view
Stayed in January 2023
Reviewed: 13 November 2022
Gail
United StatesNo bar service available for drinks. Not a great selection of food available. Parking very difficult. Difficult to get bags up a steep staircase to reception desk. Unfortunately the receptionist was not very helpful and was quite rude. My room had a broken toilet which did not get fixed and a TV that was not connected. Would not go back.
The cook made a great breakfast and it was served hot - scrambled eggs, bacon or sausage and toast.
Stayed in November 2022
Reviewed: 12 November 2022
Larraine
United KingdomIt’s run down, not clean, on a busy road. I had a derelict plunge pool outside my room. The windows were filthy. No cutlery in the draws. The manager came banging on our door at 08.45 as she wanted us to pay as we were checking out that day. I tried to explain how disappointed we were with the state of the room. She was extremely rude and said some people don’t mind the derelict pool! there were also a dozen picture hooks in the wall but no pictures on them. Overall an awful hotel. Close to the moorings but I’ll pay extra to get a cab from a decent hotel next time.
nothing
Stayed in November 2022
Reviewed: 29 September 2022
Charlie
United KingdomDirty environment, unhelpful staff
Stayed in September 2022
Reviewed: 6 September 2022
Sophia
United StatesI find that the property is very outdated and need a lot of work done.
The only thing I like was the pool and the staff that I encountered were nice.
Stayed in September 2022
Reviewed: 17 August 2022
Corey
United StatesRooms could use a little paint and upgrades, one tub needed replacing of two rooms we rented. You have a unique location and classic architecture to take advantage of. Realize resources may be tight. Nothing wrong that would keep us from future stays.
Excellent AC, great view, value. The cook is very good and she could surely make a bigger range of menu offerings. Friendly staff all around.
Stayed in August 2022
Reviewed: 26 July 2022
Jessika
Puerto RicoOld rooms, no hot water,old toilet, furniture was broke
Location and friendly staff
Stayed in July 2022
Reviewed: 5 July 2022
Christopher
United StatesThe View, the breeze, the pool.
Stayed in July 2022
Reviewed: 14 June 2022
Joray
United StatesIt's not really close to anything. We walked to downtown but it felt a little dangerous because there are hardly any sidewalks and the streets are narrow. You definitely would not want to do it with luggage. The hotel itself is on a hill and there are a lot of stairs which are unavoidable. No one offered to bring our luggage to the room, which I would have expected.
This is a cute little place family run hotel. It's old but clean. The AC works and the view from our room was outstanding. The cook does everything so she wanted a specific time that we would dine. She set up our table with a white tablecloth close to the open air wall so we could watch the sunset over the water. It was so romantic! We enjoyed visiting with her.
Stayed in June 2022
Reviewed: 13 June 2022
Tina
United Statesbathrooms were kind of old.
Friendly staff, great size rooms, beautiful pool!
Stayed in June 2022
Reviewed: 15 May 2022
Cynthia
Brazilthe hotel is very old and needs renovations! during my stay it rained a lot!! Inside the room there were several leaks coming through the ceiling..
location and staff were great!! the lady in the reception was very helpful and kind with us!
Stayed in May 2022
Reviewed: 12 April 2022
Lois
United StatesThe staff was personable and helpful. The location is just down the road from the ferry dock. We would stay again.
Stayed in April 2022
Reviewed: 17 March 2022
Jonathan
United Stateslocation
Stayed in March 2022
Reviewed: 11 March 2022
Anthony
United Kingdomvery old tatty buildings. dark and dingy unoccupied bar. desperately in need of renovation or knocking down. terrible value for money. incredibly dangerous electrics. adjacent kitchen unusable. broken tiles everywhere.
nothing
Stayed in March 2022
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