Reviews of Kapok Hotel 3 stars
16-18 Cotton Hill, 00000 Port-of-Spain, Trinidad and Tobago
#4 of 8 hotels in Port-of-Spain
Guests' ChoiceReview score
Based on 368 hotel reviews
8.0Score breakdown
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Cleanliness
8.6
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Comfort
8.5
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Location
8.9
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Facilities
8.1
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Staff
8.9
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Value for money
7.8
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Free WiFi
8.8
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Reviewed: 13 May 2024
Raisah
Trinidad and Tobago2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Hotel was clean, spacious,. relaxing, staff was friendly especially the pool man and cleaner.
Stayed in May 2024
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Reviewed: 7 May 2024
Joy
Trinidad and Tobago1 review8.0“A memorable change from everyday living.”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
I wish my stay was longer.
Breakfast was very enjoyable and the city views and environs while eating were captivating. Hanging out by the pool was very relaxing, especially with the garden scenery and aquarium close by. My daughter was able to pet some of the fish with a leaf which was fun for her.
Stayed in May 2024
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Reviewed: 5 May 2024
Gijs
Curaçao16 reviews9.0“A wonderful night in an authentic and professionally-run hotel.”- • Leisure trip
- • Couple
- • Suite with Balcony
- • Stayed 1 night
- • Submitted via mobile
We had emailed the hotel three days before arrival with a question but never received an answer; this I mentioned upon check in, but was then ignored in my perception. Bathroom has really seen bettervdays.
Size and view from the 7th floor corner room was outstanding. Hotel is not the most modern or fancy but very well kept and we loved how tastefully all spaces were decorated. Plenty and friendly staff. Excellent wifi.
Stayed in May 2024
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Reviewed: 26 April 2024
Indira
Trinidad and Tobago1 review9.0Superb- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
All was well
Great
Stayed in March 2024
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Reviewed: 25 April 2024
Darren
Trinidad and Tobago1 review8.0Very good- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Towels at the pool wasn't available when the pool became busy, although I asked many times
Breakfast- pancakes could be added but overall was good
Stayed in April 2024
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Reviewed: 21 April 2024
Edwards
Trinidad and Tobago2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
We loved the ambiance, breakfast was excellent.
Stayed in April 2024
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Reviewed: 16 April 2024
Andres
Panama12 reviews8.0“Thanks for the stay”- • Business trip
- • Solo traveller
- • Standard Queen Room
- • Stayed 4 nights
Gym should have more machines
Service
Stayed in March 2024
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Reviewed: 11 April 2024
Marieke
Netherlands23 reviews3 helpful votes9.0Superb- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
In general we noticed a lot of the big hotels have a bit of maintenance to do. Bathrooms are quite old and some parts of the hotel could you use an update.
Breakfast was good, upstairs restaurant had nice dinner as wel, downstairs place has pizzas. Pool area is nice. Staff is friendly. We would stay again.
Stayed in March 2024
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Reviewed: 6 April 2024
Richard
United Kingdom6 reviews9.0“Excellent option - recommended”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 1 night
Excellent hotel, very friendly, great view from room on the 7th floor, big and comfortable rooms, good breakfast, nice pool area
Stayed in March 2024
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Reviewed: 5 April 2024
Maurice
United States4 reviews2 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Standard Queen Room
- • Stayed 7 nights
- • Submitted via mobile
The restaurant Kava staff at the place were a little less customer aware.
The staff were very customer aware from housekeeping to restaurant staff.
Stayed in April 2024
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Reviewed: 4 April 2024
Lajo3528
Trinidad and Tobago13 reviews2 helpful votes8.0“A nice short stay for the family!”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
The water from the shower, for some reason, stayed hot, so bathing my little ones was concerning since even when turned to cold, the water stayed very hot. My husband did not mind since he enjoys hot showers. Other than that, the stay was good.
The room was comfortable size, and the beds were decent. We really liked the pool, great temperature! Breakfast was OK, although I thought the bake could have had a bit more flavour. The hotel also surprised us on arrival by giving the kids Easter packages, which they were happy for, very nice touch!! 😀
Stayed in April 2024
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Reviewed: 26 March 2024
Terumasa
Saint Lucia1 review7.0“Good second class hotel”- • Business trip
- • Solo traveller
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Birds in the neighboring forest were noisy. Some crazy birds even tweet in 3 AM. My room was at the end of the corridor so was affected most.
Not a first class hotel but good quality in every aspect.
Stayed in March 2024
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Reviewed: 26 March 2024
Pcensi12
Italy36 reviews9 helpful votes9.0“A classic hotel with an old fashion charm. Still nice after so many years.”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
Payment process was a bit confusing with 2 nights paid with two individual payments.
Used to frequent this hotel during my working days and returned now that I am retired more than 10 years later. In spite of the hard time (Covid) it kept a good standard and the position is excellent, right on the edge of the Savannah.
Stayed in February 2024
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Reviewed: 25 March 2024
Amanda
Trinidad and Tobago1 review7.0“Short”- • Leisure trip
- • Couple
- • King Room
- • Stayed 1 night
- • Submitted via mobile
Pumpkin and saltfish
Stayed in March 2024
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Reviewed: 23 March 2024
Sandra
United States1 review8.0“My stay was enjoyable. I would recommend it to my family and friends.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 3 nights
- • Submitted via mobile
The room was a bit small but was comfortable. Staff responded promptly to any request made.
Breakfast was buffet and met my expectations. I liked the food and service At the restaurants. The staff were well- trained, friendly, helpful and courteous. The location was ideal for my appointments.
Stayed in March 2024
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Reviewed: 17 March 2024
Denise
Trinidad and Tobago7 reviews2 helpful votes7.0“Ok for 1 night”- • Leisure trip
- • Family with young children
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
Bathroom needs upgrade. Room furniture outdated. Carpets in corridor old.
Great breakfast, good location Restaurants great food and drinks. Rooms clean.
Stayed in March 2024
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Reviewed: 17 March 2024
Sharda
Trinidad and Tobago8 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 3 nights
- • Submitted via mobile
The breakfast spread was nice...liked the local options on our last day.
Stayed in March 2024
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Reviewed: 11 March 2024
Brian
United States1 review9.0Superb- • Business trip
- • Family with young children
- • King Room
- • Stayed 8 nights
- • Submitted via mobile
No microwave. No ATM machine
Delicious food Friendly and polite staff Central location, easy access to the east and south via Lady young road.
Stayed in March 2024
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Reviewed: 11 March 2024
Pavel
United States76 reviews24 helpful votes9.0“Friendly family atmosphere hotel”- • Leisure trip
- • Solo traveller
- • Superior King Room
- • Stayed 1 night
- • Submitted via mobile
Nice location. Good restaurant. Close to Savannah where local markets and local food can be sampled. Superb service and breakfast very healthy. The pool is crystal clear. There is drinking water in the halwas for refill.
Stayed in March 2024
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Reviewed: 7 March 2024
Crystal
United States3 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Double Room with Two Double Beds
- • Stayed 1 night
- • Submitted via mobile
I did not like that my room was attached the neighbors room. My room door did not lock and I felt unsafe. Luckily, nothing occurred but would preferred there to be a bolted lock on that door. Lastly, the cable did not work in the room.
The overall stay was nice for the short time of stay. The room was very clean and water pressure from the shower was phenomenal.
Stayed in February 2024
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Reviewed: 5 March 2024
Jacqueline
Trinidad and Tobago1 review8.0“Very helpful and pleasant staff, especially the breakfast staff.”- • Leisure trip
- • Couple
- • Standard Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Variety of dishes to choose fm.
Stayed in March 2024
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Reviewed: 2 March 2024
Jenny
Suriname18 reviews2 helpful votes8.0Very good- • Business trip
- • Solo traveller
- • Standard Queen Room
- • Stayed 7 nights
- • Submitted via mobile
Kava and Tiki served the best meals!
Stayed in February 2024
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Reviewed: 29 February 2024
Paulina
United Kingdom3 reviews9.0“Lovely hotel and friendly staff, excellent service”- • Family with young children
- • Suite with Balcony
- • Stayed 12 nights
- • Submitted via mobile
N/A
This was my second visit to kapok, the hotel is clean , wide choice of food, lovely staff. The view is beautiful, many breakfast options, overall all was good
Stayed in February 2024
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Reviewed: 6 February 2024
Rupa
Trinidad and Tobago2 reviews8.0Very good- • Couple
- • King Room
- • Stayed 2 nights
- • Submitted via mobile
Bathroom could do with a revamp. But facilities were clean and comfortable.
I loved the accessibility to anything I could think off. The breakfast was delicious, accomodation was clean and comfortable. The view from the room was excellent..will definitely stay again.
Stayed in January 2024
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