A little dated.

Clean, quiet and amazing food.

Stayed in October 2022

Hotel was a bit dated and the main area needed a refurbishment with paint on areas peeling off the ceiling. Had to wait a long time for one of the rooms to be ready and was not given accurate information on availability on arrival.

Breakfast was a bit limited. Staff in the Club Rooms were very friendly and helpful

Stayed in October 2022

beautiful kind cooperative

Stayed in October 2022

pleare take into account that not all of us are turists¡¡¡ pay attention to loyal customers if you have better roooms whne the hotel is not fully boook, why you have to give us roono nice rroms'

room was wors than usually( it is not my first time) with same reservation .Bathromm had a disgustting smell and permanent nose Courtains need to be replace. They are old and with stans Mattress needs to be replaced. i expected as usually yo do a better room. It always depends on the guy/ lady at checking in . taking into account thet the hotel was not fully boooked you could have more attendtions with loyal customers like me. I´m also veru disspointed becuase my stay doesnt add my rewards. At the checking the guy told me that if the reservation is done through booking points are not added.to my account. I dont know your internal procedures for adding points to my account the only thing that I know is when Itry to book directly to Grand Hyatt the website sends me me to booking.com. To be honest I thnk that the guy that made my cheching in was really no flexible with me and assigned a not very nice room and didnt try to make easier the procese of add points to my account

Stayed in September 2022

The club lounge is only open from 10 to 22. I would recommend it to be accessible 24 hrs

I loved the look & feel of the hotel, it has character. The pool is big and fun. The gym is well equipped. The bathrooms and changing rooms of the gym are very nice too! The hotel location is awesome, with direct access to the beach. the room was very large. I updated it to have sea view, well worth it.

Stayed in September 2022

Distance into town and to attractions

Quite and clean. Staff was great.

Stayed in August 2022

Eid restricted things a little but no complaints

substantial, comfortable and well situated for walks along the beach.

Stayed in July 2022

All the things was perfect, specially the staff and their care

Stayed in July 2022

comfortable, well situated, convenient for the Safari club when it is not Eid. it was a good base to work from to see Muttrah and Muscat.

Stayed in July 2022

No vegetarian food available.There is problem for veggies.I requested for vegetarian food.But it was not available. Saad.

Rooms were good with cleanliness,good swimming pool,private beach ,totally an excellent hotel.

Stayed in July 2022

I like it.

everything is nice. room service really good

Stayed in May 2022

No charging point near bed, No ablution faucet in the bathroom

Nice stay with Big room, great breakfast & superb pool

Stayed in July 2022

swimming pool

Stayed in July 2022

Slightly outdated

Staff were very friendly on arrival and throughout our stay. Guest services were super responsive when I needed anything.

Stayed in July 2022

Breakfast! No Parathas, poouri, channay etc available on breakfast. Only western options were available. More fruits options should be available.

The view of my room

Stayed in June 2022

room service not very good ..also though checked in late we couldn't get 1 hour extra check out time

well the room ,cleaness,the facilities like pool restaurant etc food was excellent

Stayed in July 2022

1) There are small ants in the bathroom. 2) they forgot to clean the trash after they cleaned the room. 3)We had a note for an extra baby bed, but they forgot to have it when we checked in.

The staff are really friendly and helpful, we wanted to change rooms and they were very flexible in showing us around to pick a room

Stayed in June 2022

Breakfast not included. Tricky advertisement. Prices too high for extra breakfast and also for the buffet dinner.

Good attention from the personnel and very nice rooms and amenities. Nice pool and common areas

Stayed in June 2022

beds have to be change very old and also pillows

location

Stayed in June 2022

old

location

Stayed in May 2022

Infrequent room service (every four days only). Hotel facilities are somewhat outdated and the place needs refurbishing. Pool and beach frontage still nice.

good location and friendly and helpful staff

Stayed in June 2022

The equipment in the room is a little bit old...

The location is great. Just near the beach, 2mins walking from the room.

Stayed in May 2022

Some staffs in restaurant filipino dunno name wasn't helpful mokha cafe....skin colored discrimination was there...some other group with different race were given priority rather than us ....

Nice beach n pool side and mokha cafe brunch

Stayed in May 2022

Hotel, staff, service all good and worth for money. One of the best location in Muscat. Very good breakfast, clean pool & easy access to beach....

Stayed in May 2022

Everything was good. There was nothing that was bad. But always try to make it better.

I liked the pool. It was nice. The room was good. The breakfast was tasty.

Stayed in May 2022