Al Khuwair City Center,Sultan Qaboos Road, 133 Muscat, Oman
#80 of 166 hotels in Muscat
Guests' ChoiceBased on 849 hotel reviews
8.0Cleanliness
8.3
Comfort
8.3
Location
8.6
Facilities
8.1
Staff
8.6
Value for money
7.9
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 9 February 2023
Alan
United KingdomNothing
Large rooms, good buffet breakfast, free parking in shaded/basement garage, convenient for supemarket and money exchange next door, convenient for restaurants in Al Khuwair
Stayed in February 2023
Reviewed: 4 February 2023
Ravi
IndiaStaff were polite and the rooms very clear and location is good
Stayed in February 2023
Reviewed: 21 January 2023
Tareq
Kuwaitmaintenance
clean and spacious
Stayed in December 2022
Reviewed: 10 January 2023
Reza
OmanThe hotel has the design of early 90s without any renovation. The hot water was unstable in the shower. The location is just by the main street in Muscat so the noise of the road is in the room
The check in was smooth and fast The room was of decent size with all the amenities included
Stayed in January 2023
Reviewed: 6 January 2023
Vacalebre
Italymoquette and the fact that we paid one more night without use the room
gym and room
Stayed in January 2023
Reviewed: 6 January 2023
Nora
NetherlandsLocation, facilities not the newest anymore
Clean, helpfull staff, uncomplicated
Stayed in January 2023
Reviewed: 4 January 2023
Hossain
BangladeshReceptions
Friendly behaviour
Stayed in December 2022
Reviewed: 1 January 2023
Ciraj
Omannoisy
proximity to malls and eateries
Stayed in January 2023
Reviewed: 29 December 2022
Martinn26
Czech Republic- I had problem with internet in first room and noise in second room. So third room was good
- Good service and support from hotel staff - Good AC, I could manage temperature - Well equipped kitchen - Fresh water daily in big bottles (1,5l) - Nice pool and gym
Stayed in December 2022
Reviewed: 24 December 2022
Olga
Russiaold and needs renovation
well located and very big
Stayed in December 2022
Reviewed: 12 December 2022
Sheikh
PakistanBreakfast and Food
Breakfast was excellent . Pool was good. Rom needs upgrade as it is bit old now.
Stayed in December 2022
Reviewed: 9 December 2022
Steven
AustraliaShower pressure not strong enough.
Value for money, nice and clean room.
Stayed in November 2022
Reviewed: 6 December 2022
Gururaj
United Arab Emiratesparking area was not good.
Clean place. good front office staff. breakfast is also good.
Stayed in December 2022
Reviewed: 5 December 2022
Fauzan
IndonesiaThe swimming pool is open at 8 am is not good for us..
Stayed in December 2022
Reviewed: 3 December 2022
Shadi
OmanBetter to inform if pool is not available in the scheduled time
Convenient, good staff, clean
Stayed in December 2022
Reviewed: 14 November 2022
Serena
KuwaitThe room was very outdated and rundown.
The bed was very comfortable. The staff were very friendly.
Stayed in October 2022
Reviewed: 17 October 2022
Ereina
QatarCould tell this is a relatively old hotel with carpet stains and some stains in bathroom, rooms quite small and breakfast was good but could be better. Staff were friendly and helpful. No balcony.
Comfortable beds, good AC and small restaurants nearby. Pool was small but had a beautiful view.
Stayed in October 2022
Reviewed: 8 October 2022
Soheil
OmanI had booked a 'Suite' whereas I was given a Standard Twin room; the Omani gentlemen at the receptionist seem uninterested to solve the problem.
Overall, the hotel is a decent and appropriate place to stay.
Stayed in October 2022
Reviewed: 28 September 2022
Vijay
United Arab EmiratesRoom ambience needs an improvement.
Location is most favorable. All restaurants are surrounded by the hotel.
Stayed in September 2022
Reviewed: 20 September 2022
Joy
Omanjacuzzi not available
facilities and location
Stayed in September 2022
Reviewed: 11 September 2022
Rayirathil
United Arab Emiratesparking gate and exit path is very narrow
All looks good
Stayed in September 2022
Reviewed: 10 September 2022
John
NetherlandsTV didn't have any channels,
Breakfast was good, Location is Perfect, Room was big
Stayed in September 2022
Reviewed: 9 September 2022
Mohammed
Omanbed mattress is uncomfortable
Location and private parking
Stayed in September 2022
Reviewed: 9 September 2022
Mohannad
JordanNice
Stayed in August 2022
Reviewed: 8 September 2022
ضيدان
Saudi ArabiaThis review has been hidden because it doesn't meet our guidelines.
Hurghada, Egypt
Beire, Spain
Bandung, Indonesia
Warsaw, Poland
Umhausen, Austria
Mošćenička Draga, Croatia
Durban, South Africa
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content