3 calle 1-46, zona 1, 01001 Cobán, Guatemala
#4 of 9 hotels in Cobán
Guests' ChoiceBased on 81 hotel reviews
8.6Cleanliness
9.0
Comfort
8.8
Location
8.7
Facilities
8.6
Staff
9.3
Value for money
8.6
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Luis
GuatemalaThe parking, if you are there first and you need to go somewhere, you will have 3 cars behind you
The breakfast was amazing
Stayed in May 2024
Reviewed: 1 April 2024
Mynor
United StatesLittle small
Stayed in March 2024
Reviewed: 31 March 2024
Ruiz
United StatesJust one little thing, but rooms upstairs don't have AC and it was hard to sleep..
Everything except that it was to hot in the bedrooms at night
Stayed in March 2024
Reviewed: 28 March 2024
Iuliana
NetherlandsWifi was poor
It’s a centrally located hotel, suitable for a couple of nights. The staff were really kind and helpful, they even managed to get a last minute shuttle for me.
Stayed in March 2024
Reviewed: 26 February 2024
Ira
United StatesSuper staff, super clean, great included breakfast, quiet…
Stayed in February 2024
Reviewed: 3 February 2024
Edward
SpainWe had a floor level room which was just in front of the middle patio where the parking is located. The noise from the incoming/outgoing guests, as well if their cars was a bit disturbing.
The rooms are newly renovated and spacious. The common area is nice with a good working internet. There was s nice touch when in the afternoon sone hot tea with cookies where offered. Private parking. Breakfast was good.
Stayed in February 2024
Reviewed: 5 November 2023
Natasha
SpainNothing
The welcome drinks, beds were very comfortable, the breakfast was tasty, with little shortbreads to start while we waited. Location was great and staff weee very kind
Stayed in September 2023
Reviewed: 25 September 2023
Christina
PanamaI really enjoyed the hospitality of the staff. The common rooms/living room area was also quite nice and comfortable. The wifi worked well
Stayed in September 2023
Reviewed: 10 September 2023
Laís
BrazilIt could be better if they had air conditioning in the rooms, all other things were very good!
Really nice place and location! The parking was also good and they were very helpful with us with early breakfast.
Stayed in September 2023
Reviewed: 10 August 2023
Charlotte
AustriaIt's this kind of places where cars park in the middle in the court which gets very annoying when people let the engine run and it smells of gas until inside your room. Also first morning there was an extremely loud big group at 6am and no one saying anything.
Comfy room, very good breakfast, super friendly and helpful staff, central location, nice common area, I'd definitely stay there again.
Stayed in July 2023
Reviewed: 9 August 2023
Lisa
BelgiumAs the windows all face the patio, you can't really leave anything open and don't have a lot of privacy without the curtains closed. So it was quite hard to ventilate the room. The price was maybe a bit steep for this area in Guatemala.
On first impression it looks like a parking lot but on the first floor the rooms are centered around a beautiful patio with a very cosy common area. Rooms are very modern and beds are very comfortable. The staff was extremely friendly and helpful throughout our stay (prepared breakfast boxes when going on a trip, teaching my husband some Spanish, etc.).
Stayed in July 2023
Reviewed: 22 July 2023
Carlos
BelgiumIt is a really beautiful place to be, alone or with the family, very close from everything.
Stayed in July 2023
Reviewed: 31 May 2023
Natalia
Costa RicaWe had a two small bed room whereas I asked through the website 1 bed
Is a nice hotel downtown Coban Breakfast is great
Stayed in May 2023
Reviewed: 22 April 2023
Roger
United StatesLayout kind of odd. To get to reception and rooms, you need to go through parking garage. Reception is literally in corner of parking garage.
Clean and comfortable! We were welcomed with a cold hibiscus drink, which hit the spot.
Stayed in April 2023
Reviewed: 19 April 2023
Kirsty
United KingdomNice room and good breakfast. Plenty of secure bicycle storage space. Helpful staff called bus shuttle firm on my behalf.
Stayed in March 2023
Reviewed: 16 March 2023
Suzy
United KingdomThe outside of the hotel made us think it had closed down which is a shame for them because it's GREAT inside!
Lovely hotel. The room was spacious & clean with good lighting. The veranda/terrace outside our room & the breakfast room itself was very inviting. All the staff were friendly. Breakfast (included) was delicious.
Stayed in March 2023
Reviewed: 13 March 2023
Veronica
United StatesThe outside of the hotel.
I like the hotel inside, it was clean rooms had good size,staff very friendly, the only thing from the outside doesn’t look like a nice hotel. Once you go inside is different I guess still in renovating.
Stayed in March 2023
Reviewed: 24 February 2023
Melanie
United StatesNothing!
Great hotel for a night stay in Coban! Comfortable, excellent service and a great breakfast! Rooms are cozy, clean and hot showers. Breakfast is included and is delicious. You’re able to sit down and order from a menu with coffee included. Very friendly service, helped us find our bus to lanquin the next day
Stayed in February 2023
Reviewed: 18 February 2023
Mike
United Kingdomnothing
the property didn’t look like much from the outside but every effort has been made inside to make it look really nice. old fashioned bits and pieces all over gave it a lovely comfortable feel and the people so helpful and friendly.
Stayed in February 2023
Reviewed: 17 February 2023
Luis
United StatesN/A
The location. The staff was really nice and helpful
Stayed in February 2023
Reviewed: 5 February 2023
Lesley
United KingdomWould have been nice to be able to make hot drinks but water was provided when we asked.
The staff here are so friendly and helpful. It’s a modern hotel with clean rooms, good beds and hot shower. The breakfast was really great too, a big meal to keep you going.
Stayed in February 2023
Reviewed: 1 February 2023
Scott
United StatesWarm water in the shower and A/C would have been appreciated.
Location was very good with easy access to shops, bank/ATM, restaurants, and taxi service. Decor was a plus through out. Ambience was pleasant. Excellent value.
Stayed in January 2023
Reviewed: 6 January 2023
Daniel
Canadavery clean and spacious
Stayed in January 2023
Reviewed: 1 December 2022
Andrew
AustraliaPatchy wifi but that's true of most hotels in Guatemala
Great value for money. Location very close to parque central but not noisy. Taxi rank and comedors 1 minute away. Nice breakfast included. Efficient staff.
Stayed in November 2022
Coventry, UK
Ibiza Town, Spain
Doha, Qatar
Washington, USA
Tours, France
Bangkok, Thailand
Bangkok, Thailand
Gili Trawangan, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content