Queens Road, Pacific Harbour, Fiji
#2 of 10 hotels in Pacific Harbour
Guests' ChoiceBased on 306 hotel reviews
7.5Cleanliness
8.2
Comfort
8.1
Location
8.1
Facilities
7.8
Staff
8.6
Value for money
7.2
Free WiFi
7.9
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End of dialog contentReviewed: 11 January 2023
Jacqueline
Australiatoo far away from airport and a little tired, needed a Reno
staff
Stayed in January 2023
Reviewed: 9 January 2023
Janette
United KingdomThe shower drain was blocked and took 3 nights to sort out, The TV also didn't work until last day. Getting things fixed seemed to take a while! The resort seemed very quiet and lacked atmosphere. Communication wasn't clear on when the 2 restaurants were open for dinner/lunch (sometimes closed for staff training or private parties, but not advertised anywhere) and the menu at the pool bar/restaurant was a bit limited. We ate at the other restaurant one night and were the only ones there.
A great location next to the river and beach, with beautifully landscaped gardens around. Pool area and beach were good. The rooms was well equipped and comfortable. Beqa divers could pick up up en route for diving which could work well if doing multiple dives with them.
Stayed in December 2022
Reviewed: 7 January 2023
Annika
Australiasmall kids pool no deck chairs or umbrellas at beach non-caring staff no service at the pool bar mediocre breakfast buffet no activities for kids or evening entertainment
newly refurbished rooms nice beach
Stayed in January 2023
Reviewed: 5 January 2023
Kamaraj
New ZealandEvery event was a money making activity for the owners
Staff - really friendly and hardworking
Stayed in January 2023
Reviewed: 3 January 2023
Amelia
New ZealandOnly one option for breakfast and lunch and dinner, and quite expensive.
The staff are the best, and they made the trip! A/c was good and quiet
Stayed in November 2022
Reviewed: 31 December 2022
Shaitana
New Zealandadult pool is abit of a walk away. booking options aren’t flexible. we had to check out 2 days early due to a family emergency and no compensation was given. didn’t like that we couldn’t control the aircon. it would be freezing at night time but we can’t adjust the temp and it was worse that we had a light blanket when we really needed a heavy one!
I loved the hospitality. great service and aircon felt great. beautiful view from our room and loved the two seperate restaurants prices of drinks and food was very reasonable. loved happy hour
Stayed in December 2022
Reviewed: 15 December 2022
Krystal
New ZealandThe staff were all absolutely delightful. Everyone was so friendly and helpful. The breakfast service was amazing. The pools are beautiful and the daily activities were fun :)
Stayed in December 2022
Reviewed: 7 December 2022
Lorenzo
Switzerlandnot super value for money especially considering pools, breakfast, and overall condition of the facilities
beach access, good restaurant
Stayed in December 2022
Reviewed: 16 November 2022
Victoria
New Zealandthe shower water would go into the other room and not drain properly. also we found cockroaches in our bathroom in the middle of the time
the view was nice and the room was spacious
Stayed in November 2022
Reviewed: 28 October 2022
Bianca
FinlandThe aircon was to cold, had to turn it of for the night. Couldn't adjust it. So everything was really moist. Lack of privacy in the bathroom
Staff was great and helpful. Had plenty of activities. The pool area was nice.
Stayed in October 2022
Reviewed: 16 October 2022
Alisha
United StatesOur only difficulty was the air con in the rooms, it doesn’t adjust like normal, you can’t change it to a comfortable temperature. It’s either frigid where we had to wear multiple layers (which was fine by us), or if the door was cracked or the air flow off it would create a significant amount of moisture on every surface including making your clothing damp. We tried asking maintenance about it as we thought it was user error but even after they showed us how to use it, it still wouldn’t get to a warmer setting. But we completely enjoyed our stay!
it is a beautiful hotel right on the harbor with access to many activities, friendly staff and delicious food!
Stayed in October 2022
Reviewed: 6 October 2022
Jizhao
United Kingdomeverything is good
Stayed in October 2022
Reviewed: 4 October 2022
Nadruku
AustraliaI WAS QUITE HAPPY WITH EVEERYTHING NOTHING THAT I DIDNT LIKE REALLU
FOOD WAS OKAY
Stayed in September 2022
Reviewed: 3 October 2022
Catherine
New ZealandThe air conditioning was freezing and didn't seem to change when we turned the temp up. Only way to heat the room up was to turn it off and open the windows
Rooms were relatively simple but nice. The property was great, I had an injury that meant I couldn't walk but I was escorted around on the cart. Two pools and right by the beach! Lots of activities if you want (and aren't injured)
Stayed in September 2022
Reviewed: 2 October 2022
Stewart
AustraliaFood Average. Some staff not as friendly as you get from other resorts in FIJI. Missed breakfast 2 days so paid for breakfast that we didn't receive and no compensation.
Clean and well maintained.
Stayed in September 2022
Reviewed: 29 September 2022
Natasha
New Zealandlittle expensive
very tidy, kind staff
Stayed in August 2022
Reviewed: 26 September 2022
Gavin
New ZealandMinor things did not work, eg. mirror light and shaver socket.
Far from the maddening crowd, very friendly and welcoming staff. Great local experiences and themes.
Stayed in September 2022
Reviewed: 22 September 2022
Bernadette
New ZealandI didn't like the three hour taxi drive that cost $200 from Nadi Airport. I didn't like the lack of channels on the TV. There was no option to be able to watch movies on your days where the weather was off or you felt like chilling. The massages were not great. Three of us received massages and they were pleasant at best.
I really enjoyed the buffet breakfasts, the cocktails. The pools and the beach. The staff were great. I enjoyed the food. I enjoyed the cultural activities. I loved the live music every night.
Stayed in September 2022
Reviewed: 19 September 2022
Paul
AustraliaThe worst food ever
The Facilities
Stayed in September 2022
Reviewed: 7 September 2022
O'mahony
AustraliaThere is no culture at this hotel.... Nothing Fijian on the menu at the restaurant.... No local dishes etc. Prices are premium..
The location and view are amazing!! The hotel is beautiful with great rooms!
Stayed in September 2022
Reviewed: 24 August 2022
Laura
United StatesNot good value for money. The room was not up to cleanliness standards.
Great location for dive trips
Stayed in August 2022
Reviewed: 9 August 2022
Louise
United Statesvery clean, comfortable bed, nice balcony, nice walking beach
Stayed in August 2022
Reviewed: 7 August 2022
Moana
AustraliaRooms were not as close to the beach as I thought
Friendly staff and open space facilities
Stayed in July 2022
Reviewed: 31 July 2022
Helen
New ZealandNot many other places to eat but overall was good
Good selection place was being renovated but staff were excellent
Stayed in July 2022
Reviewed: 27 July 2022
Thomas
AustraliaBreakfast was good and the staff were super helpful and very friendly (especially Tabbs) and also the activities that had lined up were very fun
Stayed in July 2022
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