4740 Norrell Drive, Trussville, AL 35173, United States
#5 of 6 hotels in Trussville
Guests' ChoiceBased on 236 hotel reviews
7.3Cleanliness
7.6
Comfort
7.8
Location
8.5
Facilities
7.4
Staff
8.1
Value for money
7.5
Free WiFi
8.0
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End of dialog contentReviewed: 12 May 2024
Steven
United StatesRemodeling is in progress and the hallways were not as neat and clean as they could have been even with the ongoing work.
Really good shower
Stayed in April 2024
Reviewed: 20 April 2024
Lore
United StatesBuilding was under renovations and in need of repairs and upgrades, smelled stuffy with an odor of air freshener trying to mask true odor. Maybe once renovation are complete property will be great, location is great... Staff was great though...
Staff was helpful and friendly. Breakfast was good....
Stayed in April 2024
Reviewed: 20 March 2024
Evan
United StatesThere was ongoing construction, loud music being played by the workers, and a couple of roaches running around.
Good location, comfortable.
Stayed in March 2024
Reviewed: 8 March 2024
Michael
United StatesNothing
Location
Stayed in March 2024
Reviewed: 29 January 2024
Shontell
United StatesThe sofa’s in the rooms are old looking and brings an old outdated feel to the room. Need better selections on the breakfast items and to keep food fresher
Location was great. The staff was great
Stayed in January 2024
Reviewed: 21 December 2023
Chandrian
United StatesThe breakfast.
It was close to all the shops. And well as family
Stayed in November 2023
Reviewed: 23 November 2023
Shameka
United StatesThe toilet and tub was cleaned to my liking, I always clean before using them so no complaints.
The property wasn’t too far off from food places. The room was decent, the bed was comfortable and the lady who got me checked in was extremely friendly.
Stayed in November 2023
Reviewed: 5 November 2023
Kristie
United StatesThe staff was very nice and accommodating, I love their smiling faces and helpfulness
It was nice and clean
Stayed in November 2023
Reviewed: 12 October 2023
Bogart
United StatesSleeper sofa mattress was disgusting. Everything else about the room was great.
Breakfast was fine. Location was fine for Barber Museum.
Stayed in October 2023
Reviewed: 4 October 2023
Charles
United StatesWe were on the back side. Looking at a business. No view.
Did not get breakfast
Stayed in October 2023
Reviewed: 2 October 2023
Sheila
United StatesMaintenance is severely lacking here. Lots of easy fixes that would take little time. Not as clean as I would have liked. You could tell they swiped at it but missed a little. There was toothpaste on the underside of the sink faucet and sides, bathroom floor was nasty in the corners, blow dryer handle had gunk all over it. Refrigerator didn't looked like it had been wiped out in a minute. Room had a funky wet, stale smell, almost like wet dirty socks when we entered the room. We had came in from the truck race late in the afternoon. First thing I did was clean the bathroom real good and spray everything down with lysol. I'm picky, yes, but it seriously needed and I tried to lessen the smell. Inspected the beds, they looked clean. Desk needed wiping off. No debris on carpet, looked as though it had been vacuumed. But it could use a good cleaning. I wouldn't have walked on it barefoot after seeing the bathroom. The toilet was not secured to the floor well, it rocked on the floor, and it needed fixing. You had to jiggle the handle to stop it from running after flushing. The shower drain was not attached to the bottom of the shower, it was broke loose. Nothing so wrong that a little maintenance and a good cleaning g couldn't fix. Would I stay again, probably. But not for more than a night. It's just one of those I need a cheap place with a bed and a shower kinda deals. We weren't in there long, again we came in for the race. Checked in later in the afternoon, showered, slept and got up and left for the track again. I really didn't expect a luxury hotel. There are more expensive ones in the area, if you are staying longer I would probably check them out. I booked this one for the price and came prepared to deal with it. I'm honest, I give honest reviews. Don't expect much here, the hotel next door is just as good a shape, their prices are pretty close for one night.
Love this location. We have stayed at the hotel next door as well. We feel safe in this area. Plenty of food choices, shopping nearby(within 5 minutes). Not near as congested as nearby cities. We stay for the talledega race. The room was a good size. We stayed in a 2 queen bed suite. It had a couch, a desk and chair, small refrigerator, microwave, blow dryer, safe, iron and ironing board. There is a good sized TV in the room, however, it is in front of the beds. You really can't see it from the couch. The cable is just basic. You have to look at the channel guide and punch in the channel you want to watch. It doesn't have any info on the stations. Good cold air conditioner. This hotel was $189 with tax for one night. No extra charges over what booking.com quoted. It was sufficient for our needs. I would recommend for a quick overnight stay if you're just needing a place to sleep and a shower. Do not expect luxury. it is a basic, sufficient hotel. Looks like it may be older and they may have painted and renovated in the last few years. However, the maintenance was lacking.
Stayed in October 2023
Reviewed: 5 September 2023
Sue
United StatesThe pillows were half pillows and the pool was green. Breakfast was ok
The rooms were clean and bed was comfortable.
Stayed in September 2023
Reviewed: 18 July 2023
Jennifer
United StatesThere wasn’t anything I didn’t like about the property.
It near restaurant that I would dine at which was in walking distance. I did have to go on the interstate to find a place to eat.
Stayed in July 2023
Reviewed: 15 July 2023
Damon
United StatesSmelled moldy in my room and in fitness center
Good location
Stayed in July 2023
Reviewed: 27 June 2023
Laura
United StatesDirty bathroom.
Good location. Decent beds.
Stayed in June 2023
Reviewed: 22 June 2023
T
United StatesUpkeep of the building looked worn The room was nice condition . Elevator had a dank smell on arrival and leaving.
Stayed in May 2023
Reviewed: 8 June 2023
Powell
United StatesUnhappy that I paid through Booking.com then paid again at the site, and now my second payment is still tied up at my bank. I need my funds released for that second payment. Too inconvenient to book through a third party.
The location to my needs
Stayed in June 2023
Reviewed: 30 May 2023
Master
United StatesThe air conditioning filter was dirty. The room smelled old. The TV remote batteries were low.
The bed was comfortable, and the bathroom was pleasant
Stayed in May 2023
Reviewed: 19 April 2023
Eugenia
United Statesno complaints
nice
Stayed in March 2023
Reviewed: 13 March 2023
Sabrina
United Statessmall tv
breakfast was very good. customer service was great
Stayed in March 2023
Reviewed: 21 November 2022
James
United StatesCheck in staff on Thursday evening very unfriendly. Nobody at the front desk when I arrived. Had to wait 5-7 minutes before somebody came to the desk. No apology, no smile, no greeting. Very unfriendly and not very professional looking
Location was good
Stayed in November 2022
Reviewed: 7 November 2022
Kay
United StatesThe night duty clerk. Didn’t adequately take care of us. He didn’t seem to be completely coherent . The morning staff clerk ( Tikira ) was excellent.
Convenience to interstate . Beds and pillows where comfortable.
Stayed in November 2022
Reviewed: 27 September 2022
Beth
United StatesThe site was pleasant but a deep cleaning and lighter carpet would lighten the atmosphere. Although in nonsmoking room stale smoke odor. LA
Convenience and comfortable mattress.. the frig was cold with a working freezer.
Stayed in September 2022
Reviewed: 6 September 2022
Pamela
United StatesRoom was great
Room was great, hall way seemed like it was under construction or repair.
Stayed in September 2022
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