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  5. Reviews of Comfort Inn & Suites Trussville I-59 Exit 141

Reviews of Comfort Inn & Suites Trussville I-59 Exit 141 3 stars

4740 Norrell Drive, Trussville, AL 35173, United States

#5 of 6 hotels in Trussville

Guests' Choice

Review score

Based on 236 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.6

  • Comfort

    7.8

  • Location

    8.5

  • Facilities

    7.4

  • Staff

    8.1

  • Value for money

    7.5

  • Free WiFi

    8.0

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Showing 1 – 25

  • Reviewed: 12 May 2024

    7.0
    Just fine for a cheap one night stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Remodeling is in progress and the hallways were not as neat and clean as they could have been even with the ongoing work.

    Really good shower

    Stayed in April 2024

  • Reviewed: 20 April 2024

    6.0
    Pleasant
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Building was under renovations and in need of repairs and upgrades, smelled stuffy with an odor of air freshener trying to mask true odor. Maybe once renovation are complete property will be great, location is great... Staff was great though...

    Staff was helpful and friendly. Breakfast was good....

    Stayed in April 2024

  • Reviewed: 20 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    There was ongoing construction, loud music being played by the workers, and a couple of roaches running around.

    Good location, comfortable.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    8.0
    The location was convenient and was reasonably priced
    • Business trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in March 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The sofa’s in the rooms are old looking and brings an old outdated feel to the room. Need better selections on the breakfast items and to keep food fresher

    Location was great. The staff was great

    Stayed in January 2024

  • Reviewed: 21 December 2023

    8.0
    Overall the place was affordable. Clean and I felt safe
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast.

    It was close to all the shops. And well as family

    Stayed in November 2023

  • Reviewed: 23 November 2023

    8.0
    I had a weekend stay and was overall satisfied.
    • Leisure trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The toilet and tub was cleaned to my liking, I always clean before using them so no complaints.

    The property wasn’t too far off from food places. The room was decent, the bed was comfortable and the lady who got me checked in was extremely friendly.

    Stayed in November 2023

  • Reviewed: 5 November 2023

    8.0
    It was a pretty decent
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The staff was very nice and accommodating, I love their smiling faces and helpfulness

    It was nice and clean

    Stayed in November 2023

  • Reviewed: 12 October 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    Sleeper sofa mattress was disgusting. Everything else about the room was great.

    Breakfast was fine. Location was fine for Barber Museum.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    7.0
    It was a ok stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We were on the back side. Looking at a business. No view.

    Did not get breakfast

    Stayed in October 2023

  • Reviewed: 2 October 2023

    7.0
    Great for a quick one night stay
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Maintenance is severely lacking here. Lots of easy fixes that would take little time. Not as clean as I would have liked. You could tell they swiped at it but missed a little. There was toothpaste on the underside of the sink faucet and sides, bathroom floor was nasty in the corners, blow dryer handle had gunk all over it. Refrigerator didn't looked like it had been wiped out in a minute. Room had a funky wet, stale smell, almost like wet dirty socks when we entered the room. We had came in from the truck race late in the afternoon. First thing I did was clean the bathroom real good and spray everything down with lysol. I'm picky, yes, but it seriously needed and I tried to lessen the smell. Inspected the beds, they looked clean. Desk needed wiping off. No debris on carpet, looked as though it had been vacuumed. But it could use a good cleaning. I wouldn't have walked on it barefoot after seeing the bathroom. The toilet was not secured to the floor well, it rocked on the floor, and it needed fixing. You had to jiggle the handle to stop it from running after flushing. The shower drain was not attached to the bottom of the shower, it was broke loose. Nothing so wrong that a little maintenance and a good cleaning g couldn't fix. Would I stay again, probably. But not for more than a night. It's just one of those I need a cheap place with a bed and a shower kinda deals. We weren't in there long, again we came in for the race. Checked in later in the afternoon, showered, slept and got up and left for the track again. I really didn't expect a luxury hotel. There are more expensive ones in the area, if you are staying longer I would probably check them out. I booked this one for the price and came prepared to deal with it. I'm honest, I give honest reviews. Don't expect much here, the hotel next door is just as good a shape, their prices are pretty close for one night.

    Love this location. We have stayed at the hotel next door as well. We feel safe in this area. Plenty of food choices, shopping nearby(within 5 minutes). Not near as congested as nearby cities. We stay for the talledega race. The room was a good size. We stayed in a 2 queen bed suite. It had a couch, a desk and chair, small refrigerator, microwave, blow dryer, safe, iron and ironing board. There is a good sized TV in the room, however, it is in front of the beds. You really can't see it from the couch. The cable is just basic. You have to look at the channel guide and punch in the channel you want to watch. It doesn't have any info on the stations. Good cold air conditioner. This hotel was $189 with tax for one night. No extra charges over what booking.com quoted. It was sufficient for our needs. I would recommend for a quick overnight stay if you're just needing a place to sleep and a shower. Do not expect luxury. it is a basic, sufficient hotel. Looks like it may be older and they may have painted and renovated in the last few years. However, the maintenance was lacking.

    Stayed in October 2023

  • Reviewed: 5 September 2023

    7.0
    Good stay if not expecting to use pool.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The pillows were half pillows and the pool was green. Breakfast was ok

    The rooms were clean and bed was comfortable.

    Stayed in September 2023

  • Reviewed: 18 July 2023

    8.0
    My was relaxing, peaceful and comfortable. I would definitely come back again.
    • Business trip
    • Solo traveller
    • King Room - Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There wasn’t anything I didn’t like about the property.

    It near restaurant that I would dine at which was in walking distance. I did have to go on the interstate to find a place to eat.

    Stayed in July 2023

  • Reviewed: 15 July 2023

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Smelled moldy in my room and in fitness center

    Good location

    Stayed in July 2023

  • Reviewed: 27 June 2023

    7.0
    Okay stay. Good location.
    • Leisure trip
    • Family with young children
    • Queen Suite with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Dirty bathroom.

    Good location. Decent beds.

    Stayed in June 2023

  • Reviewed: 22 June 2023

    7.0
    Adequate but not anything to write home about .
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Upkeep of the building looked worn The room was nice condition . Elevator had a dank smell on arrival and leaving.

    Stayed in May 2023

  • Reviewed: 8 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Unhappy that I paid through Booking.com then paid again at the site, and now my second payment is still tied up at my bank. I need my funds released for that second payment. Too inconvenient to book through a third party.

    The location to my needs

    Stayed in June 2023

  • Reviewed: 30 May 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The air conditioning filter was dirty. The room smelled old. The TV remote batteries were low.

    The bed was comfortable, and the bathroom was pleasant

    Stayed in May 2023

  • Reviewed: 19 April 2023

    8.0
    perfect for what I needed. will stay again.
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    no complaints

    nice

    Stayed in March 2023

  • Reviewed: 13 March 2023

    8.0
    great customer service, great breakfast
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    small tv

    breakfast was very good. customer service was great

    Stayed in March 2023

  • Reviewed: 21 November 2022

    6.0
    I WON’T stay there again !!
    • Leisure trip
    • Solo traveller
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Check in staff on Thursday evening very unfriendly. Nobody at the front desk when I arrived. Had to wait 5-7 minutes before somebody came to the desk. No apology, no smile, no greeting. Very unfriendly and not very professional looking

    Location was good

    Stayed in November 2022

  • Reviewed: 7 November 2022

    7.0
    Facility was adequate. Night clerk was inadequate.
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The night duty clerk. Didn’t adequately take care of us. He didn’t seem to be completely coherent . The morning staff clerk ( Tikira ) was excellent.

    Convenience to interstate . Beds and pillows where comfortable.

    Stayed in November 2022

  • Reviewed: 27 September 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The site was pleasant but a deep cleaning and lighter carpet would lighten the atmosphere. Although in nonsmoking room stale smoke odor. LA

    Convenience and comfortable mattress.. the frig was cold with a working freezer.

    Stayed in September 2022

  • Reviewed: 6 September 2022

    7.0
    Nice, would stay again
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was great

    Room was great, hall way seemed like it was under construction or repair.

    Stayed in September 2022

Showing 1 – 25

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