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Chalet Castillo is set in the shores of the Izabal Lake and features an extensive garden, a swimming pool, private marina with boats and Jet Ski and free Wi-Fi in all areas. The rooms and suites offer modern décor, air conditioning, a desk and wardrobe. The amenities also include cable TV, garden views and a private bathroom with bath and shower. Guests at Chalet Castillo will find a variety of food places serving local dishes within 100 metres. The property is 43 km from the Dulce River and from the San Felipe Castle. Quiriguá ancient Mayan Archaeological Site is 2 hours' drive away and La Aurora International Airport is 5 hours’ drive away.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.6)

Free private parking available on-site


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 single bed
and
2 double beds
5 double beds
and
1 extra-large double bed
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No credit card needed. All options are bookable without a credit card.
Guest reviews

Categories:

Staff
8.9
Facilities
8.4
Cleanliness
8.8
Comfort
8.3
Value for money
7.9
Location
8.6
High score for El Estor
Select topics to read reviews:

See what guests loved the most:

  • Natalia
    Russia Russia
    The staff really was doing their best to make us comfortable. And it's probably the best place to stay if you're in El Estor. AC works. Hot water in the shower. Clean towels and sheets. Basic but sufficient.
  • Sarah
    Belgium Belgium
    La jolie chambre avec vue L’accueil de l’hôte qui nous a vraiment aidé pour qu on aille de la manière la plus rapide et la plus sure jusqu à semuc champey, La sdb dans la chambre où il faisait bien chaud
  • Karla
    Costa Rica Costa Rica
    The place is beautiful, calm and nice. The beds are comfortable and the amenities good. The staff is very kind and helpful. We needed to connect my grandma's insulin cooler to a power source, but there was no electricity in the hotel. The...

Property surroundings

Facilities of Chalet Castillo
Great facilities! Review score, 8.4

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Beachfront
  • Free parking
  • Family rooms
  • Non-smoking rooms
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bath
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • Lake view
  • Sea view
  • View
Outdoors
  • Picnic area
  • Outdoor furniture
  • Beachfront
  • Outdoor dining area
  • Sun terrace
  • Patio
  • Balcony
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
Ski
  • Ski equipment hire on site
Activities
  • Pub crawls
    Additional charge
  • Beach
  • Water sport facilities on site
  • Canoeing
    Additional charge
  • Skiing
  • Fishing
    Additional charge
Living Area
  • Dining area
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • TV
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Concierge service
    • Luggage storage
    • Tour desk
    • Express check-in/check-out
    • 24-hour front desk
    Entertainment and family services
    • Board games/puzzles
    Cleaning services
    • Daily housekeeping
    Safety & security
    • Fire extinguishers
    • 24-hour security
    General
    • Shared lounge/TV area
    • Designated smoking area
    • Air conditioning
    • Family rooms
    • Non-smoking rooms
    • Wake up service/Alarm clock
    Accessibility
    • Upper floors accessible by stairs only
    2 swimming pools
    Pool 1 - outdoorFree!
    • Open all year
    • Pool with view
    • Shallow end
    • Sun loungers or beach chairs
    Pool 2 - outdoorFree!
    • Open all year
    • All ages welcome
    • Pool with view
    • Plunge pool
    • Shallow end
    Wellness
    • Kids' pool
    • Sun loungers or beach chairs
    Languages spoken
    • Spanish

    Property practice

    This property has told us they implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.

    House rules

    Chalet Castillo takes special requests - add in the next step!

    Check-in

    From 15:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    Until 13:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 10 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    Cots and extra beds are not available at this property.

    No age restriction

    There is no age requirement for check-in

    Pets

    Pets are not allowed.

    Cash only

    This property only accepts cash payments.

    The fine print
    Need-to-know information for guests at this property

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Chalet Castillo in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

    Legal information

    This property is managed by a private host. EU consumer law relating to professional hosts might not apply.

    FAQs about Chalet Castillo

    • Chalet Castillo is 1,050 yards from the centre of El Estor. All distances are measured in straight lines. Actual travel distances may vary.

    • Check-in at Chalet Castillo is from 15:00, and check-out is until 13:00.

    • Yes, Chalet Castillo is popular with guests booking family stays.

    • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

    • The prices at Chalet Castillo may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Room options at Chalet Castillo include:

      • Triple
      • Chalet

    • Chalet Castillo offers the following activities / services (charges may apply):

      • Skiing
      • Fishing
      • Canoeing
      • Beachfront
      • Water sport facilities on site
      • Beach
      • Pub crawls
      • Swimming Pool