Omg where do I start, Rosa on the reception was absolutely amazing, with my little Bulgarian and her little English we managed. The young lady in the gift shop was lovely. All the staff we're extremely polite. The food, plenty of choice and tasted yummy, we had breakfast and dinner in the hotel. We also had a massage which was exceptional, the lady was fabulous (highly recommend). Overall great 👍 oh and plenty of parking available.
The location was good, easy to find. Very nice and positive staff, smiling and friendly.
Pool water was so warm, jacuzzi was really hot.
It was cold outside but the hotel had central heating which was on, and it was so warm in the rooms.
Near to hotel you can find good restaurants to eat delicious Rhodhopi meal.
It was our first trip with our doggy, and we like it.
The location was perfect for our ski trip, the apartment is very clean and cosy, free parking,all the kitchen stuff, bedding and towels are available. Rooms are spacious,bed very comfy.Apartment walking distance from shops, restaurants,bus stops.
The view from the balcony is amazing. We would love to come back and stay again.
This is a lovely, comfortable apartment equipped with everything you could possibly need for a short or a longer stay in Chepelare. The hosts have gone above and beyond when furnishing, and it's the small touches (oven mitts, flower pots, candles, kitchen towels, coffee capsules) that really make the difference.
The value/price is good.
The hotel is on a very good location - in the town center, next to the Town Hall. We had a breakfast included (small but good for this price). The beds are with firm mattress. It was clean.
It was a great stay. The staff were nice, the food in the restaurant was delicious. We had a balcony with view to the forest. I will recommend this hotel for couples and also for families with children.
It was very clean, comfortable, i liked the interior design in traditional bulgarian stile. The staff was very friendly and handled everything professionally.
I would love to stay there again.
The staff was amazing and went over and beyond to help make our stay enjoyable. The rooms were clean and very comfortable. I highly recommend this hotel for anyone visiting downtown!
The staff was extremely friendly and helpful. It made our stay in the hotel a real pleasure. The restaurant was wonderful and the food- traditional and very tasty.
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