19029 Great East Road, 10101 Lusaka, Zambia
#12 of 42 hotels in Lusaka
Guests' ChoiceBased on 726 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.4
Staff
8.9
Value for money
8.1
Free WiFi
8.6
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End of dialog contentReviewed: 21 May 2024
Victor
MalawiThe room has a bad smell
Food and staff service
Stayed in May 2024
Reviewed: 15 May 2024
Lynnette
United KingdomNothing
The hotel was well equipped with everything I needed, restaurant, bar, salon, spa etc
Stayed in May 2024
Reviewed: 11 May 2024
Benny-jnr
South AfricaThe gym equipment is old
The room are spacious
Stayed in April 2024
Reviewed: 1 May 2024
Isaac
AngolaBeds must be made with more than one bedsheet. They only put 1 bed sheet
Breakfast was excellent. Location is sublime
Stayed in April 2024
Reviewed: 22 April 2024
Tendai
ZimbabweI personally like to check my weight while on holiday for the Room I had I expected it to have a bathroom scale or at least have one on request.
The Breakfast was good but I thought it was a bit expensive and a self service tea / coffee machine would be nice.
Stayed in April 2024
Reviewed: 20 April 2024
Samer
United Arab EmiratesThe old lobby and the shabby restaurant decore
Stayed in April 2024
Reviewed: 12 April 2024
Jane
United KingdomAmazing but a bit cold as we went for breakfast after 9am
Stayed in April 2024
Reviewed: 2 April 2024
Tanya
ZimbabweRoom service miscommunication and confusion Breakfast presentation
Location and the room
Stayed in March 2024
Reviewed: 30 March 2024
Norbert
ZambiaNo toothbrush and no toothpaste. For the rate I paid per night. The hotel could provide these specific toiletries.
Peaceful, spacious room and helpful staff.
Stayed in March 2024
Reviewed: 17 March 2024
Sangelo
South Africaold furniture.
Need furniture upgrade, everything is just so old
Stayed in January 2024
Reviewed: 13 March 2024
Mima
United Arab EmiratesHospitality
Everything was on point
Stayed in March 2024
Reviewed: 8 March 2024
Edward
United KingdomNothing!
Great service, friendly and helpful staff, very comfortable and an easy stay. Good restaurant and excellent pool area and gym
Stayed in March 2024
Reviewed: 26 February 2024
Rutendo
ZimbabweSlow room service kept missing the requested items such as salt and sugar for coffee and the coffee was cold.
General ambience. Friendly staff. peaceful environment where one can relax during leisure as well as do business.
Stayed in February 2024
Reviewed: 24 February 2024
David
ZambiaThe breakfast was great and variety of choices.
Stayed in January 2024
Reviewed: 20 February 2024
Adam
United Kingdomissues with hot water one day, and my fridge didn't work, and despite telling staff, was not fixed
have stayed a few times, decent hotel, nothing special but feels like a radisson
Stayed in February 2024
Reviewed: 11 February 2024
Victor
KenyaNo Spa
Gym
Stayed in February 2024
Reviewed: 11 February 2024
Nomthandazo
South AfricaThe cleaning of the bathroom, it needs to be scrupulous since this is a major part of habouring disease. What is good is that the receptionist and suoervisor was eager to speka to the cleaners to improve, and took the suggestion very positive.
The location is good, a walking distance from the East Park Shopping mall. The staff was very friendly and eager to listen. There could be some bit of improvement on the cleaning esp paying attention to the bathroom cleaning.
Stayed in February 2024
Reviewed: 4 February 2024
Boni
United KingdomShower and toilet facilities didn’t work properly and could do with better maintenance. Taxi drivers take advantage of drivers and charge extortionate feees. Some Yango cabs were a disgrace we couldn’t even get in due to dirt and bumpers hanging off with. Scruffy drivers.
Location is great. Pool side restaurant and reception area is good. AC in rooms and helpful staff.
Stayed in January 2024
Reviewed: 1 February 2024
Chandy
IndiaThe first room we were given had a couple of issues. The floor tiles were not affixed properly and it was loose on many tires posing danger for people walking on it. We requested for a change in room, but only got it the other day since the hotel was at full capacity. And my booking comes with a pool view, we dint have a pool view too. They dint even consider giving me a partial refund for a day, but they did manage to change my room first thing when the rooms got cleared.
Breakfast options were pretty great considering we are vegetarians from India. If you spend a few minutes extra to find your way around the dishes, you can map as to how best you can have your meal. And for the 4 days we stayed, we are full and it was very helpful for our meetings across the town.
Stayed in January 2024
Reviewed: 24 January 2024
Pratap
TanzaniaAll good
Nice hotel with superb location
Stayed in January 2024
Reviewed: 18 January 2024
Augustine
UgandaBreakfast was not inclusive of the room rates!
Excellent!
Stayed in December 2023
Reviewed: 12 January 2024
Herbert
United KingdomI have had the fortune of visiting many hotels elsewhere and I think there is not much that can be done to up the standards.
Fantastic choices.
Stayed in December 2023
Reviewed: 9 January 2024
E
United KingdomReception stuff could be more friendlier and welcoming. Plumbing on the third floor seems to be a problem, Shower was leaking and wasn't draining properly. Toilets also don't flush effectively.
The breakfast was amazing, a lot of variety highly recommend. Restaurant staff very friendly and helpful. The beds were super clean and comfortable. Perfect location
Stayed in December 2023
Reviewed: 9 January 2024
Patrick
United KingdomDistance from carpark to Reception. No cover from rain.
Check in at 9pm, 05 Jan. Manager was excellent.
Stayed in January 2024
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