Cnr Birdcage Walk and Haile Selassie Avenue, 10101 Lusaka, Zambia
#10 of 42 hotels in Lusaka
Guests' ChoiceBased on 220 hotel reviews
8.3Cleanliness
9.1
Comfort
9.0
Location
8.8
Facilities
8.5
Staff
8.8
Value for money
8.1
Free WiFi
8.7
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End of dialog contentReviewed: 27 April 2024
Chimulambe
MalawiNot applicable
Breakfast
Stayed in April 2024
Reviewed: 13 April 2024
Roger
AustraliaVery quiet room. Efficient wifi. Comfortable bed.
Stayed in April 2024
Reviewed: 3 April 2024
Ian
AustraliaBathroom.
Breakfast and the barrista made coffees.
Stayed in March 2024
Reviewed: 25 March 2024
Ian
AustraliaThe only sports channel I wanted to watch was the motor sports for F1 and Moto GP. Channel continuously froze - like after 1-2 min. Sometimes changing channels worked sometimes not. Was very frustrating and not on other channels such as the golf channel.
Breakfast was ok - omelet chef was very good. Nice to get flat white coffees with breakfast made by the barrista.
Stayed in March 2024
Reviewed: 27 February 2024
Wallace
South African/a
Location is great as it is close to many facilities and offices
Stayed in February 2024
Reviewed: 3 December 2023
Pankaj
ThailandI wish I came here with a significant other and not my dad. But this isn’t their fault. We wish there were twin beds in holiday inn. At almost half a thousand dollars for two nights it’s a wee bit expensive but it was a much needed break. Also I prefer bidet showers over wiping but that’s a personal preference that I can’t hold against holiday inn as this is a wiping country.
Almost everything. I can’t think of anything that even bothered me. Pretty close to perfect. If you are a couple then holiday inn should pretty much beat or match your expectations by a mile.
Stayed in December 2023
Reviewed: 27 November 2023
Eliud
ZambiaThe breakfast was amazing as their was so much option. The location to close to key malls for visiting when you are free and all the cab drivers understand the location. Kudos HI
Stayed in November 2023
Reviewed: 25 November 2023
V
IndiaOutside parking no shelter
Good for restaurant and breakfast is nice
Stayed in October 2023
Reviewed: 6 November 2023
Lizzy
NorwayI didn’t like that you have to walk to the other hotel next door to access the swimming pool. And you are constantly asked by employees if you are staying at the hotel
It’s in a good location
Stayed in November 2023
Reviewed: 23 October 2023
Julian
KenyaThe staff was excellent. I single out one gentleman called Chimunya (If I spelt it right) is excellent with his service, I signed up for their Loyalty program and even rebooked because of him. Keep it up!
Stayed in September 2023
Reviewed: 10 October 2023
Cynthia
United StatesThat we had only one glass in our room.
The cafe staff were very nice and accommodating, although the menu could be a bit more extensive.
Stayed in October 2023
Reviewed: 28 August 2023
Wanyanga
KenyaBathroom water mixing was bad the last day. Only hot water. The sofa chair takes up valuable space
Breakfast was very good.
Stayed in August 2023
Reviewed: 24 August 2023
Edwing
PeruNothing, maybe the sofa bed was a bit tricky to set
All facilities were cleaned. The room was comfortable and properly cleaned. The staff are very friendly and helpful
Stayed in August 2023
Reviewed: 19 July 2023
Blessing
South AfricaGood value for money and very clean
Stayed in May 2023
Reviewed: 25 June 2023
Jeremy
ZambiaThe restaurant area is small and plain...I s'pose it works for business travellers...
The family room with a lounge (510) was great for our stay
Stayed in June 2023
Reviewed: 18 June 2023
Singogo
Côte d'Ivoirenothing
staff were helpful
Stayed in June 2023
Reviewed: 8 May 2023
Chola
United KingdomNoisey aircon could not cool room below 20 degrees.
Location was good, good area and close to town. Good size of room, on the whole the cleaners did a good job. Excellent breakfast, wide choice. The chef also prepares good lunches and dinners. The menu included zambian dishes. Access to swimming pool.
Stayed in May 2023
Reviewed: 1 May 2023
Justin
Zambiabreakfast was not Good.
Good
Stayed in April 2023
Reviewed: 1 May 2023
Christabel
ZambiaThe hotel does not provide bath robes and teeth brushes.
The environment is clean and members of staff are friendly. Breakfast is on point. The welcoming message displayed on the TV when you switch on makes you feel welcome
Stayed in April 2023
Reviewed: 14 April 2023
Tendai
ZimbabweBathrooms are a bit too cramped, small. Moment you’re out of the shower you’re literally facing the toilet 😞
Breakfast was good. Variety served 😊. Precious was kind enough to help my baby and I throughout all our breakfast meals during our stay. The receptionist who checked us in was very helpful, Gina I think. Kind and patient. Rooms well maintained, AC was working perfectly well, clean linen. Wifi was on point, very fast.
Stayed in April 2023
Reviewed: 14 April 2023
Nandiswa
ZimbabweMy booking.com booking was erroneously regarded as cancelled.
The breakfast had a good range, good view and taste
Stayed in March 2023
Reviewed: 9 April 2023
Ann
South AfricaNothing really. Everything was great! The food and drinks menu was expensive but I think that’s the case in most hotels
Lovely, cheerfully decorated hotel. I think it had been redone recently so everything felt clean and fresh. The room was modern, very comfy beds. Excellent WiFi connection. We didn’t eat at the hotel so I can’t comment on that
Stayed in April 2023
Reviewed: 20 March 2023
Nandiswa
ZimbabweThe rooms are clean. The breakfast has a good range, including one local dish eg cassava or sweet potato. The location was good and a short distance to most places. Although there was a large conference group booked there, staff handled that reasonably well.
Stayed in March 2023
Reviewed: 20 March 2023
Almakia
Zambiaeggs at breakfast were cold not enough seating at the lobby
neat beddings good ambience generally friendly staff
Stayed in March 2023
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