Good food n service. Good location

Stayed in May 2024

We booked 1 bedroom apartment however Aircon was only in master bedroom. It wasn’t pleasant experience to sleep without aircon/fan. They should provide at least pedestal fan in lounge.

Supervisors and staff were very friendly and accommodating. My flight to port vila cancelled 2 consecutive days but they didn’t charge me and kept rescheduling the room. Lagoon view from our rooms was awesome. They also helped to book taxis whenever I asked for even late evenings.

Stayed in April 2024

We arrived at the property and the girls bed was not made. We had to wait for a lady to make the bed and during that time the girls were complaining because they had to watch their movie with us on our bed.

The location of the property faces the harbor. My girls enjoyed it very much because there was a cruise ship there and they also divers near the restaurant. we enjoyed our dinner and the girls were invited by a staff to see the fire dance at the beach bar.

Stayed in March 2024

All quite good. Room a little tired. Very old microwave spoils the overall impression of the room.

Arrived after 9pm. Staff friendly and helpful with luggage up to second floor (no lift)

Stayed in March 2024

N/A

Location, staff freindlyness, quality of food and drinks, nice pool

Stayed in November 2023

Air conditioning in the restaurant would have helped as it was very hot. But the fans were good.

Location is amazing, beautiful views of the lagoon, Shopping nearby and park to take a walk in the evening.

Stayed in February 2024

Above what we expected for Vanuatu. It was not spotless, but the beds were perfect and all floors/surfaces had been cleaned well.

Central to the hubbub of Port Vila with exceptional food and sunset views. Comfortable, good amenities, great restaurant and bar, staff were exceptional. ATM in the foyer is a handy addition.

Stayed in November 2023

The bathroom was little outdated and a door that exposed the internal plumbing would not close. The lights in the bedroom were very dim.

This was our first stay at Chantilly's The view from our balcony room was fantastic, the bed was really comfortable and the breakfast was delicious. If you have a late flight into Port Vila and you need a place to stay before connections, this is a great option. Very easy work into Port Vila shops and the market etc. We had a great night at the Banyan Beach Bar, the pizza was excellent and the drinks cold.

Stayed in October 2023

Rooms are very dated and basic which are long overdue for refurbishment and very overpriced. Service in the bar and restaurant is hit and miss having to wait sometime to get served despite the restaurant being almost empty.

Great Bar and restaurant on the waterfront, public areas are really nice. The food is also very good.

Stayed in September 2023

The bathroom needs renovation.

You can have breakfast and dinner at the bar, which is very comfortable. The staff is very nice and helpful.

Stayed in August 2023

Price was quite high for standard of room. Bathroom (especially around the tiles) needs a deep clean.

Views, location, facilities, large bedrooms, balcony facing the lagoon, Banyan beach bar and staff were all great.

Stayed in July 2023

a bit tired looking, not at all like photos on site

location

Stayed in June 2023

Wi-fi didn't work at all which was frustrating. A tad expensive for the standard room and facilities and there are probably cheaper options close by. Room needs an upgrade but understand that tourism has just started to open up again in Vanuatu.

Convenient location if you wanted to stay close to the City Centre and if you are staying overnight in Vila - about a 5-7 min walk. Good restaurants close by.

Stayed in May 2023

electrics need updating to have sockets and light switches in the right places

location is fabulous

Stayed in April 2023

The sun heats up the room when the curtains are open but if closed you can’t see the view. the aircon worked well enough in the bedroom but didn’t cool the lounge much so might be a an issue for some but we coped fine as kids were in the lounge.

Fantastic views of the bay from the room, the dining area and pool. Walking distance to everything in town. The restaurant was excellent and one of the reasons we chose this hotel. the staff were capable and friendly. they allowed us to check in by 1 and check out by 12 which was handy for our arrival and flight departures.

Stayed in April 2023

Service from the staff in the restaurant could have been better. Toilets could have been cleaner in our room. An iron that worked properly would also have been useful.

Location Great - Restaurant Great - Restaurant Staff could have been more attentive - had to track them down for orders & payments. The standout was the helpfulness & service from the gentlemen on reception - couldn't have been more helpful. Outstanding service from both of them.

Stayed in March 2023

The room is a bit old and tired and need more upgrade.

The location is really convenient and the view outside is amazing .

Stayed in January 2023

It was a holiday, so things weren't open like we expected.

Perfect location at the edge of town. Lovely rooms, facing the ocean.

Stayed in January 2023

A little outdated and could do with a little update. It is a very loud hotel with lots of non hotel guests accessing pool and restaurant all day & night (we personally wanted a quiet relaxing spot). Stayed for 7 nights and only swam in the pool once as it was visibly very unclean. Our balcony was also shared with 2 other rooms so we had little kids running past our window/door so not much privacy from some rooms unfortunately. Room turnaround wasn't done very well, toilet paper not always restocked, bins not emptied and bathroom wasn't cleaned.

Great location, only short walk to town. Helpful staff and stunning views. WiFi is great everywhere & they have a lovely woodfire pizza bar next door which was a bonus.

Stayed in January 2023

the hot shower wasn’t working

convenient location nice pool

Stayed in January 2023

Good location. Great restaurant attached below for meals. beach bar right next door. coldest aircon and darkest room I’ve ever slept in. brilliant.

Stayed in January 2023

Chantillys did not disappoint. We had done our research and it was as expected. No real downside other than the food was a bit costly but so is everywhere else in Vila

Staff were very friendly and helpful. Special thanks to Marika on reception who so helpful. She is a great ambassador for Chantilly's. Small beach one minute walk from hotel pool was great. Water was just fabulous . Would suggest anyone going to Vanuatu to take wet shoes for the beaches as being a volcanic island very few if any really sandy beaches. Lots of rocks and stones. The rooms at Chantilly's were very spacious and the view from our rooms balcony was fabulous.

Stayed in December 2022

Breakfast was great - I liked that you could order from the continental menu what you wanted rather than a buffet.

Stayed in October 2022

I had a very stressful experience trying to pay my bill where the very frustrated receptionist struggled to verify the correct amount on my bill when I kept pointing out that I had been over charged. After an hour, I ended up paying for the incorrect amount and was refunded in cash the next day but had already lost on both foreign exchange and my credit card charges.

great location, self contained, walking distance to town and shops/restaurants with a great view over the bay

Stayed in October 2022