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Reviews of Galleon House Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

31 Kongens Gade, 00802 Charlotte Amalie, U.S. Virgin Islands

#8 of 11 hotels in Charlotte Amalie

Guests' Choice

Review Score

Based on 480 B&B reviews

7.4

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    7.7

  • Location

    8.8

  • Facilities

    7.3

  • Staff

    8.7

  • Value for money

    7.9

  • Free Wifi

    7.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 18, 2024

    7.0
    God hotel with lovely view and location. Breakfast not worth the money
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 2 nights
    • Submitted from a mobile device

    We paid for breakfast. The breakfast was poor the first day. But day two was really bad. We really should have our money back. Only muslibar, muffin and coffee for breakfast. The staff sad, sorry we did not get any bread today ( frozen bagels) but the store was only 5 min. Walk from the hotel. He could just went there and bought bagels or whatever.. hotel is a good stay the breakfast is really bad even in US Virgin standards. For that money we could buy an ok breakfast in one of the cafes.

    Good location, nice with a privat pool. Fantastic view from the balcony, we booked harbour view. Sweet staff. Loved the gardener.

    Stayed in April 2024

  • Reviewed: May 17, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Queen and Twin Room
    • Stayed 1 night

    No windows, thin walls (can hear neighbours). lobby was supposed to be open until 8pm, but no one was around by 7:30 when I was looking for that evening beer.

    Location was handy to town centre, a few dollars less expensive than other options, staff was friendly, pool looked nice (but I didn't use it), laid back atmosphere.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Price price changed while on booking .com payed more then what was showing!

    Charm, but old

    Stayed in May 2024

  • Reviewed: April 25, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    We are 2 couples in our 70s. One has breathing problems. We were unaware there were so many steps to the rooms. One had 84 steps, the other 97 steps. That's a long jaunt any time you leave and very difficult with luggage. We did have a nice young man help us with our luggage when we left. Just a note, the whole town is built on the side of a mountain, so steps are everywhere. I would suggest you read all the reviews before deciding where to stay in St. Thomas USVI

    Very friendly staff. The rooms are dated but clean.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Great! Would book again.
    • Leisure trip
    • Solo traveler
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was very basic. But for the price they don’t really need to include breakfast!

    Rooms are dated, but very clean. There is a lovely relaxed vibe. Location couldn’t be better. WiFi is as consistent throughout my stay. Great views and easy walk to restaurants and shopping. The hill however is quite steep and access both to the property via pedestrian walk and around the property itself includes a LOT of stairs.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    6.0
    Pleasant
    • Business trip
    • Solo traveler
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of mosquitos in room and broken mosquito screen.

    View and pool

    Stayed in April 2024

  • Reviewed: March 25, 2024

    6.0
    Garden Terrace perched on a hillside
    • Leisure trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Be aware there are a LOT of stairs to climb to get to reception and they can be rather steep. I had a room that was converted from the portch with shared bath down the hall. Bathroom Shared with the dining area breakfast guests and other guest rooms. Also in close proximity to the diners. Fan didn’t work, light bulb’s needed to be screwed in to work. Sheets had some stains. Portch conversation to guest room was rough and the room I had was pure basic accommodation which was fine, just not fancy.

    Super friendly and helpful staff. Very affordable. Located near shops (mostly cruise ship clientele) and restaurants. Grocery store w/in walking distance. Interisland ferry dock - walking distance. On a steep hillside with beautiful views. Dining patio / reception gets a cool breeze and affords a comfortable place to relax and hang out. Nice gardens and plants along the walkways. I really enjoyed my short stay at the Galleon House in St Thomas

    Stayed in March 2024

  • Reviewed: March 21, 2024

    8.0
    I enjoyed nmy stay there.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    There were 99 stair steps to get to the top level, a bit much to carry luggage for an old guy like me.

    Excellent location. Continental breakfast was good. View was awesome. Staff was very friendly. The pool was very nice.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 8 nights

    Breakfast was not as advertised. only snacks

    view was awesome. walking distance to downtown.

    Stayed in February 2024

  • Reviewed: March 15, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 2 nights

    The multiple flights of stairs to get up to reception and more to our room. Not very convenient with all of your luggage. Our room needed updates. It was quite run down and there were small bugs flying everywhere. They provided a small breakfast in the reception area but when we arrived later there was no fruit available. We could not locate some one to help because they were usually at the pool cleaning (which always looked great)

    There was a great view from our balcony. The pool area was kept up very nicely. There was a good restaurant available directly next door.

    Stayed in February 2024

  • Reviewed: March 7, 2024

    7.0
    Lovely, relaxed place for a short stay
    • Leisure trip
    • Travelers with friends
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Great staff, lovely pool and outdoor lobby, restaurant next door was convenient and delicious.

    Stayed in March 2024

  • Reviewed: March 6, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 3 nights
    • Submitted from a mobile device

    There are too many stairs for some people. Breakfast consisted mostly of bagels. Providing some bread for toast would have made it much better, as well real milk for coffee.

    Great location, friendly staff, great pool, provided breakfast

    Stayed in March 2024

  • Reviewed: March 4, 2024

    7.0
    Great Location
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 1 night

    Would of loved a coffee machine in room and our room was not ready when promised.

    location was great walkable to shops and restaurants Breakfast was adequate and worked for us It was nice that they held our luggage 3/4 hours before check in. thank you much appreciated.

    Stayed in February 2024

  • Reviewed: February 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 2 nights

    The rooms with shared bathroom are simple but enough to sleep well

    Basic breakfast but enough, at least it is free!. Very nice place to sit and hang around on the terrasse. Quiet place and near the center of town

    Stayed in February 2024

  • Reviewed: February 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    I just want to emphasize that this property is located high above the city. Please note, you will be carrying your luggage up approximately 3 flights of stairs. Not an issue for us but it may be to some!

    Great location! Rooms were definitely dated but in a good way. Very clean, no issues at all! Great pool!😎

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Good location for walking downtown. Colorful and interesting property.
    • Leisure trip
    • Travelers with friends
    • Queen and Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room was described as ‘no view’ which I took to mean no panoramic harbor view, ie maybe just garden or building view. But this was an interior room with no window at all! This should be described more accurately. Walls were paper thin, the tv in the next room sounded like it was coming from our wall.

    Location near downtown, we could walk everywhere. (Be prepared for the many steps in the property) Nice terrace for breakfast and relaxing during the day, great view over the town and harbor. Front desk staff was kind and helpful.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    7.0
    Fine
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Lots of stairs - some of us had fridges and others did not

    Location and view pool

    Stayed in February 2024

  • Reviewed: February 17, 2024

    8.0
    Clean, unpretentious economy accommodation.
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    this is a nice and unpretentious place to stay. No frills but clean, great views and a courteous staff. Also convenient to restaurants and shops. Just be ready to climb A LOT of stairs.

    Stayed in February 2024

  • Reviewed: February 16, 2024

    8.0
    Staff was very friendly and welcoming it was a beautiful view a lot of stairs but it was nice.
    • Leisure trip
    • Group
    • Queen and Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I dislike all them stairs but it was a great workout lol

    Stayed in February 2024

  • Reviewed: February 15, 2024

    7.0
    Great Location for visiting ST. Thomas for the first time
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 14 nights

    I can't complain at the price and location of this hotel. If you're considering a stay, don't expect more than the pictures show you.

    Great Location for visiting ST. Thomas for the first time. It was 101 steps down to the visitors center to get a taxi or safari bus for a $2 ride with the locals, and or a walk to a restaurant or the grocery store Moe's. The light breakfast and Coffee were enough to get started for the day before walking to Yacht Harbor for lunch. The pool was excellent as well as all the property's plants and hummingbirds. The office also sells beer singles at a fair price if you need one while sitting by the pool. And the View of the harbor to watch the Cruise ships come and go!

    Stayed in February 2024

  • Reviewed: February 12, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Cheapest room really basic. Maybe a bit too much. Not even a plug by the bed.

    Clean, nice staff

    Stayed in February 2024

  • Reviewed: February 9, 2024

    8.0
    Fond memories!
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Stairs, stairs, stairs! Also part of its charm, but hard with luggage in the uncommonly heavy rain.

    A friendly, homey feel to it. Dated in a nice way. Felt taken care of. Management went out of its way to take care of us.

    Stayed in February 2024

  • Reviewed: January 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Economy Full Bed with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    You need to be aware of rustic...bath-down-the-hall accommodations. Clean but somewhat worn. Ceiling fan did not work and it would have been useful. A really good value if you don't mind "roughing it" a bit.

    Loved the staff and laid back atmosphere. Easy to talk to guests, and pool was heavenly.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    Very good.
    • Leisure trip
    • Couple
    • Queen Room with Harbor View
    • Stayed 1 night
    • Submitted from a mobile device

    Slightly outdated

    Neat and clean and staff was accommodating.

    Stayed in December 2023

Showing 1 - 25

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