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Reviews of Company House Hotel 3 stars

2102 Company Street, 00820 Christiansted, US Virgin Islands

#7 of 18 hotels in Christiansted

Guests' Choice

Review score

Based on 39 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.1

  • Location

    9.1

  • Facilities

    8.7

  • Staff

    8.4

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Water in the room did not work one morning which was inconvenient. Not sure what the issue was but had been fixed by the time we returned for the day.

    Great location to make it easy to get to the boardwalk and other locations in the downtown area. Very friendly and accommodating staff.

    Stayed in March 2024

  • Reviewed: 19 February 2024

    9.0
    The comfort and the security of this hotel is worth the walk back from a faraway parking space.
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights

    Parking is the only downfall of this property as we had to circle many times trying to find a parking space, or we had to park far away and walk back to the hotel.

    I liked the cleanliness of the hotel and the room in general as well as the location of the hotel. I also liked the comfort of the bed and the room on a whole.

    Stayed in February 2024

  • Reviewed: 1 May 2023

    7.0
    ok
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    no one manages the drop off point because there is no parking no real management of what’s going on

    Iocation

    Stayed in April 2023

  • Reviewed: 18 February 2023

    9.0
    I will definitely stay here on my return trip
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 5 nights

    The only downside was that there was no elevator and it took a while for shower to warm up. A shuttle service would have been ideal... The top lock, one would assume is a deadbolt - it is not but rather a "do not disturb" sign which unfortunately prevented the suite from being replenished with clean towels.

    Quaint and unassuming boutique hotel in the heart of the city and walking distance to stores and shops. Bonus was the view of the Ocean and the Old Fort which was about a 1 min walk and 1.5 mins to the boardwalk! Centrally located and very unassuming locale: Don't be fooled by the exterior. I enjoyed having my coffee on the patio and watching the town come to life. Not to mention the Roosters who had no concept of time!!! Generally, the staff were friendly. Special mention goes out to our Customer Relation Representative Denisha who was always congenial, extremely approachable, kind and accomodating; Danisha's customer service skills and professionalism are beyond compare Vince, from maintenance was always willing to assist: Maintenance was required twice with Vince always close at one's hells and work was done in an exremely timely manner and with a genuine warmth and smile. Laundry facilites are available for use by Guests.

    Stayed in January 2023

  • Reviewed: 30 March 2022

    8.0
    Fantastic location!
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    No hair dryers in the room and the front desk was very annoyed when I asked for one despite it showing them on the website under amenities. The only other downside is that the courtyard was so well lit it shines into the room at night and was brighter than during the daytime even with the plantation shutters closed.

    The location was great and the beds were very comfortable.

    Stayed in March 2022

  • Reviewed: 15 February 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    No elevator but beautiful hotel

    Stayed in February 2022

  • Reviewed: 5 April 2024

    10
    The BEST
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 3 nights

    Everything was great!

    Cleanliness. The housekeepers are the best. The ladies at the front desk were so helpful and loving towards my family.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    4.0
    Great location but no elevator…pack accordingly.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The lighting in the room was dark (wrong bulbs). No elevator with lots of stairs. No water on second day of stay and the three day was fire alarm testing in the morning. Neither time were we informed. No working phone in the room. Overall the staff wasn’t engaging.

    The bed was clean comfortable. The location was good.

    Stayed in March 2024

  • Reviewed: 16 October 2023

    10
    Best
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Safe relaxing accessible professional friendly clean

    Stayed in October 2023

  • Reviewed: 31 October 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    could not check into loading and unloading zone due to car's parked there. Representative at desk could not care less. Had to drag bags from far distance to check in. Check in person was not into her job....

    Stayed in October 2022

  • Reviewed: 17 October 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 5 nights
    • Submitted via mobile

    Clean environment great staff but most of all the housekeeper Lizz was an amazing person. Lizz have great housekeeping skills and was helpful in many ways . Everything was great about the property.

    Stayed in October 2022

  • Reviewed: 23 March 2022

    10
    The staff was extremely friendly and helpful. The hotel is within walking distance of dinning and shopping centers.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    No dedicated hotel parking. Just had to hope you found a place on the street close to the hotel to park.

    Rooms were clean and comfortable.

    Stayed in March 2022

  • Reviewed: 7 March 2022

    10
    Beautiful secluded quiet room
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very clean beautiful quiet hotel. Walking distance of everything. Staff supplied anything that was needed or requested with promptness and kindness even without asking. Excellent service!

    Stayed in March 2022

  • Reviewed: 28 December 2021

    10
    A boutique hotel atmosphere in the heart of Christiansted.
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Perhaps at check in, a few instructions about how to schedule a room clean, otherwise it didn't happen. And information about the area, we had to learn from the restaurants and other tourists to learn what to see and do such as the Protestant Cay beach.

    .The location was perfect. I loved the quaint, boutique hotel atmosphere. It's just beautiful! The ladies at the front desk were so friendly, especially Lanelle. Such a delight and made us feel so welcome. That made our stay that much better! I'll be back!

    Stayed in December 2021

  • Reviewed: 16 July 2021

    10
    Loved this hotel!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Pool was being repaired, so we couldn't take a dip. Also, for the price, no breakfast items available. Just coffee.

    Room was nice, big, clean, and super cold. Bed was comfortable, The outdoor music playing around the pool area was jazzy, and the decor was nice. Loved the vibe. The location is perfect. A short walk to the boardwalk.

    Stayed in July 2021

  • Reviewed: 9 July 2021

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    This hotel is such a relief!

    Stayed in July 2021

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 13 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 13 March 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 8 February 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 4 February 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 16 December 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 9 April 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2023

  • Reviewed: 26 January 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2023

Showing 1 – 25

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