1440 Ocean Drive, Miami Beach, FL 33139, United States of America
#13 of 203 hotels in Miami Beach
Guests' ChoiceBased on 908 hotel reviews
8.6Cleanliness
8.8
Comfort
8.9
Location
9.6
Facilities
8.5
Staff
9.1
Value for money
7.6
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 2, 2024
Leonor
United KingdomRoom was small but comfortable.
Wonderful boutique hotel. Comfortable, clean. Great food. And location could not be better.
Stayed in April 2024
Reviewed: June 1, 2024
Yusra
Saudi ArabiaNothing
Lovely hotel, perfect location and the staff are amazing.
Stayed in May 2024
Reviewed: May 30, 2024
Juan
United States of AmericaWe booked a king room but the staff provided us a double room. Space was limited even though we had an upgrade. We only stayed for the night which was OK.
Location is, not to say, the best thing about this hotel. We only had to walk to check around Miami Beach. Beds are really comfortable, beyond expectations.
Stayed in May 2024
Reviewed: May 29, 2024
Hellwig
GermanyNothing - perhaps bikes at the hotel were cool
Great location, great atmosphere in this historic hotel, very helpful and friendly staff- especially Akhona from South Africa at the reception. Beach chairs available which is fantastic. Morning yoga which was very pleasant.
Stayed in March 2024
Reviewed: May 29, 2024
Johnny
United States of AmericaThere was NOTHING I didn't like, everything was exceptional!!!
From the warm greeting and quick check-in to the staff throughout the hotel that were anxious to make sure you are enjoying your stay, equated to the perfect stay. From the lobby to our rooms, we found the hotel to be very well maintained, with rooms clean and comfortably laid out. Hotel restaurant offered very tasty food options that were well prepare and served in a timely manner. The hotel bar was well stocked with knowledgeable and capable bartenders. But the best part of our stay was the beach located across the street.
Stayed in May 2024
Reviewed: May 28, 2024
Sharon
United KingdomNothing
Loved the location and the vibe
Stayed in May 2024
Reviewed: May 28, 2024
Uciane
United States of AmericaStayed in a King Rm with balcony - Rooms are small & bathroom fixtures needed some replacing (some rust)
Food, location and service are exceptional - special remarks to the bellman Fritz and Fritznels at the front desk, they went above and beyond!
Stayed in May 2024
Reviewed: May 25, 2024
Tara
United KingdomSome gym equipment was broken. Rooftop pool area could benefit from being more styled out. Shame about the disabled lift into pool being so visible, it blocked the beautiful views and changed the whole ambience and was never used, Be nice to move it to the side somewhere and brought out when needed. Rooms could use a little uplift TLC ... but honestly, this is nitpicking as I loved it and with these areas addressed.. I would rate stay 11 out of 10!
Hotel is full of character, love all the nooks and crannies around the hotel like the library. Food was great, cocktails fantastic. Staff wonderful, clientele good. The every day jazz music and classy setting topped it off and you cant beat the location - all in all wonderful!
Stayed in May 2024
Reviewed: May 22, 2024
Jennifer
CanadaThe staff were so nice. When we said it was our daughter's birthday they gave her a special gift. It made her feel so special! Our AC was not working and as soon as we said it they moved rooms for us. No issues.
Stayed in May 2024
Reviewed: May 21, 2024
Flávia
BrazilNothing
Comfortable rooms, charming hotel, great restaurant, great staff and Concierge - Art Barraza and very good jazz shows in the hotel bar every night
Stayed in May 2024
Reviewed: May 17, 2024
Tiffany
United States of AmericaTwo buildings were a little confusing to navigate at first. Would recommend requesting to stay on the 3rd floor because you can easily access both buildings.
Location is great and amazing staff. Love the beach chair service provided and made it so convenient. Daily rooftop yoga was a nice. They also provide sunblock on the rooftop pool area.
Stayed in May 2024
Reviewed: May 16, 2024
Cedric
Saint BartsPeople from Valet Parking - no smile -
Perfect location. Very nice hotel with beautiful atmosphere and decoration « belle époque ». Perfect dinner on the terrace. Sidd at the reception was the nicest person we met in this hotel.
Stayed in May 2024
Reviewed: May 13, 2024
Christine
United States of AmericaLoved this place! Better service than any Miami hotel I’ve ever stayed in. 5 star service all the way.
Stayed in May 2024
Reviewed: May 13, 2024
Gregory
United KingdomEverything was just wonderful :)
The Betsy is the most amazing hotel on South Beach, with incredible staff who made us feel so welcome, the vibe is like you are part of the family. The food is simply outstanding with fabulous cocktails and live music. I can highly recommend trying The Alley pizzeria for the best pizza's on South Beach with service to match. We can't wait to return again.
Stayed in May 2024
Reviewed: May 9, 2024
Isabella
ItalyWonderful hotel, with a unique atmosphere. We loved the live music in the evening, the art deco decor, and the excellent breakfasts. Beach and roof top pool were also great. Excellent location on Ocean Drive. Staff went above and beyond to make us feel welcome.
Stayed in April 2024
Reviewed: April 29, 2024
Janet
United States of AmericaNothing. Loved it.
Loved this hotel. Great location. Lovely room, friendly staff and very stylish
Stayed in April 2024
Reviewed: April 27, 2024
Arielle
United States of AmericaWe had an amazing suite with a double balcony. It was amazing. Check in was smooth and Sidd helped us get situated very quickly! We loved the pool, the breakfast on the deck overlooking ocean drive every morning, and the hospitality was spot on! We stayed in the extension and we felt that the room was even nicer than in past years. Well be back!
Stayed in April 2024
Reviewed: April 27, 2024
Celia
United States of AmericaRoom could have been a bit bigger
Location Clean Very nice staff
Stayed in April 2024
Reviewed: April 26, 2024
Hayley
United KingdomThe property is quite confusing to get around! Even on day 5 we were still unsure which lifts to take. The hotel has a slightly older crowd and sometimes we felt a bit judged for walking in off the beach! Sometimes quite confusing to get a table outside if you are guests as usually says reserved on most tables! Service a bit slow outside with not the friendliest female staff A little expensive compared to nearby hotels
Perfect location. Gorgeous hotel and decor. Great drinks in the bar (get the rose sangria!) Sophisticated vibe. Good live music. Great pools (x2) Really friendly front desk male staff members Directly opposite a Starbucks which was great for jet lag!
Stayed in April 2024
Reviewed: April 23, 2024
Timothy
SwitzerlandExcellent hotel with great staff
Stayed in April 2024
Reviewed: April 22, 2024
Stoneylees
United KingdomThere was an humidifier blasting outside our room
Good sized room, great location, nice cocktails.
Stayed in March 2024
Reviewed: April 20, 2024
John
United KingdomVery indifferent welcome when we arrived. To be fair the front desk was busy . Also on arrival to our room the toilet was blocked . Evan though this was corrected quickly I thought it was something that should have been spotted on inspection before we was allocated the room .
Good location
Stayed in April 2024
Reviewed: April 17, 2024
Stephen
United KingdomI don’t like the 20% gratiuity automatically added to everything and when you come to sign it asks for a gratuity still so you could easily end up giving a 35% gratuity. This practice seems widespread in Florida and its not good
Location and charm
Stayed in March 2024
Reviewed: April 15, 2024
Attiya
United KingdomIt was perfect
Perfect
Stayed in April 2024
Schiphol, Netherlands
Kiten, Bulgaria
Aberdeen, UK
Dnipro, Ukraine
Bradford on Avon, UK
Zephyr Cove, USA
Poole, UK
Milan, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content