5801 Opus Parkway, Minnetonka, MN 55343, United States of America
#2 of 6 hotels in Minnetonka
Guests' ChoiceBased on 51 hotel reviews
8.6Cleanliness
9.2
Comfort
8.9
Location
8.2
Facilities
8.7
Staff
9.0
Value for money
7.9
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: May 31, 2024
Jennifer
New ZealandIt would have been nice to have had the room cleaned more than every other day
The location was great for visiting our family and friends and the staff were lovely
Stayed in May 2024
Reviewed: May 5, 2024
Mindi
United States of AmericaNothing
Clean and comfortable
Stayed in May 2024
Reviewed: December 7, 2023
Morgan
United States of AmericaThe beer is quite expensive at $10 a draft.
The staff was great. Classic Marriott customer service, which is always a great experience. The hotel was very nice, with a decent restaurant and bar. The suite was beautiful. Best part was the deluxe bathroom and in-room garment steamer.
Stayed in November 2023
Reviewed: October 15, 2023
Erin
United States of AmericaThe shower head was broke and housekeeping walked in on us 3 times.
Wonderful location, beautiful hotel
Stayed in October 2023
Reviewed: September 13, 2023
Thad
United States of Americathe listing says the room sleeps 3, a king bed and a pull out sofa. The pull out sofa was a chaise lounge and my teen daughter could not fit on. we were offered and accepted a roll away bed.
Stayed in September 2023
Reviewed: September 4, 2023
Tahire
United States of AmericaGreat place
Clean good service
Stayed in September 2023
Reviewed: July 26, 2023
Ramirez
United States of AmericaPet friendly was the main reason we stayed
Stayed in June 2023
Reviewed: June 29, 2023
Kelly
United States of AmericaThe door to the bathroom swung into the room wrong and made it hard to move around. It was just a little awkward.
The food was really excellent. Service in the restaurant was excellent as well. Everything was very clean and the pool area was full of windows with beautiful landscape/fountain outside. The restaurant had live music on Friday night and brought great energy.
Stayed in June 2023
Reviewed: May 15, 2023
Mitchell
United States of AmericaNo complaints here.
My daughter was married in 2017 at the Minneapolis Marriott Southwest. It brought back many good memories. Oh, and the short ribs for dinner last night were excellent! My original hotel I had booked for Saturday - Sunday overbooked my reservation and I was forced to find another hotel fast. Minneapolis Marriott Southwest came though immediately when I called them looking for a new place to spend the night. THANK YOU MMS!!!
Stayed in May 2023
Reviewed: May 3, 2023
Angela
United States of Americalong wait for elevator
nice lobby area
Stayed in April 2023
Reviewed: July 28, 2022
Barbara
United States of AmericaThere wasn’t a microwave in our room. The ice machine on our floor was broken. A lot of construction around hotel which wasn’t hotel’s problem.
it was close to where my daughter lived.
Stayed in July 2022
Reviewed: July 24, 2022
Julie
United States of AmericaI really have no complaints!
The check in person was very friendly and helpful. The room was very clean and had nice amenities. I liked that check out wasn't until noon! That extra hour allowed me to get some much needed rest!
Stayed in July 2022
Reviewed: July 24, 2022
Moises
Mexiconothing
great place
Stayed in July 2022
Reviewed: February 22, 2022
Tamara
United States of AmericaIn our room we could hear the complete conversation of person in the room next to us. She was on her phone for a long time and it kept us up.
Food was excellent. Ate there night before conference. Day of conference everything was delicious and staff very courteous.
Stayed in February 2022
Reviewed: November 29, 2021
Sarah
United States of AmericaThe location was perfect for our visit with our family. The hotel was convenient for traveling to Minneapolis, Mall of America and airport.
Stayed in November 2021
Reviewed: September 2, 2021
Tonya
United States of AmericaBreakfast included
The hotel was very nice and very clean. I felt like breakfast should have been included in your stay and the 1 time I tried to contact front desk no one ever answered.
Stayed in July 2021
Reviewed: August 29, 2021
Denise
United States of AmericaLocation was hard to get to because of the road construction.
Nice, big, clean rooms
Stayed in August 2021
Reviewed: July 27, 2021
Mike
United States of AmericaThey over charged me $50 for my stay and I can't get to the right person to correct it. We were planning on going back later this summer but it's not going to happen now.
The entire hotel was clean and orderly and the staff was very nice.
Stayed in July 2021
Reviewed: July 26, 2021
Johnson
United States of AmericaBeautiful place to stay.
Stayed in July 2021
Reviewed: June 27, 2021
Suzan
United States of AmericaNo Starbucks mocha available, and I love coffee, and there was an ad about it being available in the elevator. Oh well. Everything else was perfect.
Very accessible, wonderful room and comfortable beds, staff were very helpful and kind. Prompt!
Stayed in June 2021
Reviewed: August 22, 2023
Gabriele
United States of AmericaBooked a room for 3 adults. King size bed and a couch. Expected to be able to use the couch as a bed. Unfortunately that was not the case. Would have been nice to know in advance.
Nice clean hotel
Stayed in August 2023
Reviewed: April 28, 2022
Campbell
United States of Americathe long waits at the restaurant and lack of communicating. there was nearly a 2 hr wait f
the room was comfortable
Stayed in April 2022
Reviewed: January 5, 2022
Iiro
FinlandConsidering price, breakfast and more than one normal coffee in room should be included. Cleaning was not everyday (which as such is OK), but that also led to coffee not being added to room during stay. I realize that both breakfast and coffee in room can be solved and things can be solved by asking stuff, but again - considering price,,, this should just work and be included.
Stayed in December 2021
Reviewed: July 15, 2021
Susie
United States of AmericaHard to find. Room configuration.
Staff was great! Food was surprisingly above expectations.
Stayed in July 2021
Showing 1 - 25
Malmö, Sweden
Las Vegas, USA
Mörnsheim, Germany
Pamplona, Spain
Siem Reap, Cambodia
Florianópolis, Brazil
Villars-sur-Ollon, Switzerland
Jeddah, Saudi Arabia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content