1400 North Hamilton Parkway, Novato, CA 94949, United States of America
#2 of 6 hotels in Novato
Guests' ChoiceBased on 109 hotel reviews
8.3Cleanliness
8.9
Comfort
8.7
Location
8.7
Facilities
8.5
Staff
9.1
Value for money
7.7
Free Wifi
9.0
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: March 26, 2024
Vivian
Netherlandsnoise coming from the hallway
good airport shuttle across the street
Stayed in March 2024
Reviewed: March 23, 2024
Tara
United States of AmericaEnded up in a smaller room than before for the King Room, and there was no microwave. Also refrigerature has no freezer. Closet this time in the room was smaller too. Last stay the room was much bigger. The hotel was not full when staying and I requested same size room as last time. So I'm not sure how I ended up with a smaller room without a microwave or balcony. Bathroom wasn't as nice in the smaller room either. Maybe just the luck of the draw on the room assignments though I ordered same size room both times. But the cleanliness of the room and interior design of the room over all still really nice.
Room was nice and clean. Very spacioius. Staff super friendly. Close to everything. No problems with request for a later check out. Breakfast and Dinner menu items were fantastic considering not a regular full fledge restaurant. I HIGHLY recommend the French Toast with Strawberries and the Avocado Toast...both very well done in Bistro style. TV in the room is GIANT for a hotel. Rates for weeknight not bad either for the area.
Stayed in March 2024
Reviewed: March 13, 2024
Marilyn
United States of AmericaPrice, no breakfast included.
Directly across from Marin Airporter.
Stayed in March 2024
Reviewed: November 29, 2023
Theresa
United States of AmericaGood breakfast, good room heater, friendly staff, nice shower and bed
Stayed in November 2023
Reviewed: September 25, 2023
Kathy
United States of AmericaConvenient location, friendly staff
Stayed in September 2023
Reviewed: September 18, 2023
Kelly
United States of AmericaRooms were overpriced, but all the hotels in this area were.
Nice staff, with quick check in and check out. Good location.
Stayed in September 2023
Reviewed: August 6, 2023
Leanne
United States of AmericaI had gotten a "free breakfast" as part of my deal, but no one knew exactly what that meant. There was a lot of confusion around it. You may want to go over the procedures for free breakfasts with the people at the front desk as well as the people running the snack area.
Quick access to room, no wait time, etc.
Stayed in August 2023
Reviewed: July 15, 2023
Paola
United States of AmericaMark at the front desk went beyond and help us a lot. He even guide us in which sites we should visit while in San Francisco.
Stayed in July 2023
Reviewed: July 1, 2023
Gillian
United KingdomComfortable hotel near to shops and restaurants. Close to airport bus.
Stayed in June 2023
Reviewed: June 8, 2023
Gabriella
United States of AmericaThe price of breakfast was unreasonably high.
Everything was fine, typical business hotel. The spacious and clean gym was a nice plus.
Stayed in April 2023
Reviewed: May 1, 2023
Julie
United States of AmericaThe room was a bit run down
Stayed in April 2023
Reviewed: April 10, 2023
Bernie
Irelandnil
friendly comfortable and clean
Stayed in April 2023
Reviewed: January 7, 2023
Stephanie
United States of AmericaNothing
Friendly staff. Hotel was very clean.
Stayed in December 2022
Reviewed: January 5, 2023
Carol
United States of AmericaOur room was noisy.
Nice staff and comfortable room. Good value comparatively speaking.
Stayed in December 2022
Reviewed: December 23, 2022
Lynette
United States of AmericaThe location is right across the street from the airport shuttle so it makes it easy to get to. There are also many places to eat and a grocery store within walking distance.
Stayed in December 2022
Reviewed: October 22, 2022
Edward
PeruIt's too close to the freeway. They let me change to a room that was further from the freeway. it helped a lot
Clean, easy. Helpful staff
Stayed in October 2022
Reviewed: October 21, 2022
Cathy
United States of Americaclean and friendly service
Stayed in September 2022
Reviewed: October 17, 2022
Olga
United States of AmericaSmall room for king size bed and sofa bed. No microwave.
Near a variety of shops within walking distance from the hotel.
Stayed in October 2022
Reviewed: October 3, 2022
Anita
United States of AmericaDid not have meals there.
Stayed in September 2022
Reviewed: September 29, 2022
Barbara
United States of AmericaBetter instructions for AC/heater controls - the room was chilly, and it was difficult to figure out how to raise the temperature of the AC from 72 to 76, so we turned it off. The hot water at the sink and the shower took a really long time to warm up. Some concerns regarding an emergency event with multiple Fire trucks and Law Enforcement at the facility upon our arrival, and would have preferred an honest explanation from staff when we inquired what was going on.
The staff was friendly and helpful, completely professional. The facilities and our room were clean and very comfortable. This is a lovely hotel, and we will return for a stay when we are in the area.
Stayed in September 2022
Reviewed: August 30, 2022
Sophia
United States of AmericaAfter 9PM it was really hard to find parking especially on the weekends. After 10 we almost couldn’t find a single spot. There were large trucks parked lengthwise taking up many many spaces and it was really difficult to find a spot that felt secure. For a large hotel and private parking lot, that was problematic and the only real negative of our stay.
Very nice hotel in a great location. The bistro breakfast was fantastic and the room was very nice and smelled amazing!
Stayed in August 2022
Reviewed: May 24, 2022
Denise
United States of Americabistro was good. Large selection.
Stayed in May 2022
Reviewed: May 19, 2022
Kathleen
United States of Americalocation
Stayed in May 2022
Reviewed: May 2, 2022
Sandy
United States of AmericaThe air conditioner is locked to a minimum of 68 degrees. That’s fine, but that means the fan was locked in auto and wouldn’t run in manual. The fan woke me up every time it cycled on and off. The room was too warm for me. At home I sleep with a fan on all night.
Stayed in April 2022
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