1 Wrightson Road, 00000 Port-of-Spain, Trinidad and Tobago
#3 of 8 hotels in Port-of-Spain
Guests' ChoiceBased on 712 hotel reviews
8.6Cleanliness
9.1
Comfort
9.1
Location
9.0
Facilities
8.9
Staff
8.9
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 25 August 2023
Danjuma
United StatesI encountered one problem the person who is working in the coffee shop is very rude she is a black women I was stunned the way she spoke to me when I ordered a coffee with cream and sugar
All the amenities the food an the waiters they were great
Stayed in August 2023
Reviewed: 24 August 2023
Diana
United StatesMeals are too expensive some staff could work on being more helpful
Room is spacious clean and comfortable
Stayed in August 2023
Reviewed: 14 August 2023
Jane
United KingdomWe were happy with all aspects - make sure you do some of the tours offered
We were there for the Commonwealth Youth games so would it have been an obvious choice of destination otherwise. The staff were so friendly, rooms very clean and food good.
Stayed in August 2023
Reviewed: 14 August 2023
Singh
Trinidad and TobagoThe pool close off excatly 10 pm
Everything
Stayed in August 2023
Reviewed: 10 August 2023
Makeda
United StatesNothing
The breakfast, the rooms, the lobby;so beautiful! The staff was soooo helpful. I loved my stay
Stayed in July 2023
Reviewed: 29 July 2023
Nazim
United StatesWish I could have spent more days
Breakfast 🍳 was great. Complementary to your executive lounge was great 👍 wish
Stayed in June 2023
Reviewed: 28 July 2023
Roberto
Trinidad and TobagoN/A
Facilities
Stayed in July 2023
Reviewed: 17 July 2023
Simone
Trinidad and TobagoSo busy with booking that I had to leave at check out
Convenient for my purpose
Stayed in July 2023
Reviewed: 15 July 2023
Robinson
United StatesThe service in the restaurant needs a lot of improvement, the staff was slow and un-attentive. We had to wait too long to get service
The location was good
Stayed in July 2023
Reviewed: 13 July 2023
Luis
MexicoThe jacuzzi was broken
The staff was super friendly
Stayed in June 2023
Reviewed: 13 July 2023
Neil
United StatesOnly thing I would like is for them to add more amenities to the workout room area, maybe a sauna etc
The staff are the best in Trinidad, from the bartenders to the front desk everyone is just lovely. The amenities and overall hotel vibe are great
Stayed in June 2023
Reviewed: 5 July 2023
Radha
United KingdomThe mirrors in the bathroom were a bit tarnished with permanent marks/etching, which lowered the standard of the room for me.
The room was spacious and the bed very comfortable. I was upgraded to a room with a balcony at the end of the corridor which gave me the peace that I needed. The food was always hot and delicious. The staff are very friendly and attentive, yet professional.
Stayed in July 2023
Reviewed: 26 June 2023
Rose
Trinidad and TobagoNothing
Breakfast was worth the cost. Prime location.
Stayed in June 2023
Reviewed: 21 June 2023
Lex
Trinidad and TobagoThe courteous and professionalism
The breakfast was superb till I decided to take my family at Hyatt for breakfast some time
Stayed in June 2023
Reviewed: 20 June 2023
Christon
Trinidad and Tobagoeverything
Stayed in June 2023
Reviewed: 19 June 2023
Louann
United StatesEvery thing about there
Every thing
Stayed in June 2023
Reviewed: 19 June 2023
Ravi
Trinidad and TobagoRoom amenities was not great....only one bath robe , no slippers hair dryer
Excellent breakfast. Staff for exceptional!!
Stayed in June 2023
Reviewed: 18 June 2023
Kryston
Trinidad and TobagoStaff was friendly and supportive. Breakfast was delicious.
Stayed in June 2023
Reviewed: 18 June 2023
Kaseian
Jamaicafood is lil too expensive
staff is amazing place is comfortable
Stayed in June 2023
Reviewed: 17 June 2023
Lynette
United Statesit was the weekend and it was busy. we had to wait a while for our dinner.
We enjoyed the food, pool and ambience.
Stayed in May 2023
Reviewed: 16 June 2023
Jena
Trinidad and TobagoMy experience for breakfast wasn't well. I went down for a cup of coffee which I had,then proceeded to my room where I'd freshup & return for breakfast. I did & took my breakfast to my room which was ok. When I return downstairs, I didn't eat or drink anything but the staff embarrassed me infront many guesses stating I cannot eat or drink anything because I already signed for breakfast. I was there just to accompany my family for breakfast not to partake in anything.
Stayed in May 2023
Reviewed: 14 June 2023
Endalin
NigeriaI was comfortable
Everything was fine
Stayed in June 2023
Reviewed: 13 June 2023
Endalin
NigeriaAll went well
Stayed in June 2023
Reviewed: 13 June 2023
Noel
Trinidad and TobagoMy husband and I spent the weekend there for our anniversary and we were pleased with everything. The staff was very welcoming and the ambience was soothing. More than that, they ensured our anniversary was celebrated with complimentary eats. I'm sure we will be back.
Stayed in June 2023
Reviewed: 10 June 2023
Rosemary
United StatesI didn’t like how the smoke detector flash in the middle of the night keeping me awake
I like how housekeeping took care of our room and made sure we had what we needed without even asking; front desk staff was friendly and helpful, cafe staff was kind and patient.
Stayed in May 2023
Monschau, Germany
Zahara de los Atunes, Spain
Encarnación, Paraguay
Canton, USA
Puno, Peru
Pantai Cenang, Malaysia
Rodi, Switzerland
Rijeka, Croatia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content