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Reviews of Courtyard by Marriott Port of Spain 3 stars

Invaders Bay, Audrey Jeffers Highway, Port-of-Spain, Trinidad and Tobago

#2 of 8 hotels in Port-of-Spain

Guests' Choice

Review score

Based on 245 hotel reviews

8.6

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.0

  • Facilities

    8.9

  • Staff

    9.2

  • Value for money

    8.3

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Showing 1 – 25

  • Reviewed: 13 May 2024

    9.0
    This hotel was “ home away from home”.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 15 nights
    • Submitted via mobile

    No complaints here.

    The quality of food was great. The staff on the property were courteous, friendly and very helpful. They exceeded my expectations.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    8.0
    Great service and good location
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    The main thing I disliked was the pillows on the bed, they weren’t firm and deflated after a while

    I loved the service at this Courtyard. The staff were really friendly with me and everyone remembered my name. I definitely felt cared for while I was staying here.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    9.0
    It was a very pleasant and very enjoyable weekend due to the professionalism and friendliness of the
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 3 nights

    I found the door to the room very difficult to open.

    The breakfast was excellent. It was a very good selection. It was a little cold the first morning so I came down earlier the next day. The location is ideal for accessibility to the cinema, shops and restaurants.

    Stayed in April 2024

  • Reviewed: 4 April 2024

    9.0
    Always a great stay. Perfect Location, Affordable rates, Great staff!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    Location, Staff Friendliness, Room Cleanliness

    Stayed in April 2024

  • Reviewed: 28 March 2024

    8.0
    Very nice hotel spoilt by oilfield workers in dirty coveralls in the public areas.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 9 nights

    This hotel is used by a lot of business people, workers (in the Oil & Gas industry (Haliburton was one company)) who wear their coveralls to and from the hotel. The problem is that some people wear them in the restaurant area at breakfast, and sit on the soft furnishings in the lounge area in them. Some of the coveralls are visibly dirty, properly mucky. If these people are selfish and rude enough not to care for the nice facilities they are in, the hotel should take action and ban workwear in the lounge/bar/restaurant areas. The hotel does not, and for the price of staying there it is not acceptable to have to sit on chairs and sofas that oilfield service company workers are using in their industrial boots and coveralls. If the hotel wants to retain business travellers and families on vacation as customers they must set acceptable standards; or promote themselves correctly as a facility where there is no dress code and oily, greasy, dirty industrial wear is allowed.

    The location is excellent. The housekeeping staff were great, that did a wonderful job every day. The downstairs staff were friendly, polite and eager to please. The facilities were comfortable. It was a very pleasant stay. The breakfast was superb, more choice than expected and the food was delicious. When I returned in the afternoon there were complimentary soft drinks on the bar. During the days when the pool was being maintained there were complimentary snacks in the lounge area.

    Stayed in March 2024

  • Reviewed: 24 March 2024

    10
    I enjoy my stay and i will deffenintly stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Have no cimplains

    The breakfast was really great

    Stayed in March 2024

  • Reviewed: 16 March 2024

    10
    Our stay was exceptional, the service and the ambience was top notch. Thank you.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    I loved the person who checked us in...she was so hospitable. I told her it was my sons bday, so we decided to treat him to a night at Marriot and evening of fun at the carousel with his friends....when we were at the carousel, she arranged a surprise for us in our room...a cake and a balloon...he was overjoyed...he turned 8...and his words were "I feel like a King". Thank you for your fabulous service and wonderful facilities. Breakfast was lovely as well.

    Stayed in February 2024

  • Reviewed: 14 March 2024

    10
    Loved it
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    Everything

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Enhance the menu and it’ll be perfect
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast buffet was excellent but the general meal menu was limited and boring

    Location

    Stayed in January 2024

  • Reviewed: 13 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 4 nights

    We went for the carnival season and the courtesy extended during this period was excellent. Things we appreciated - Outdoor showers available (towels, slippers, bath scrubs, etc) on days with a major event involving paint. - Associated with a taxi service that was great for events starting early morning and ending late nights - worked well if you plan not to drive - Daily "taste of Trinidad" to sample local dishes

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    The exeptionally friendly staff and the warm ambiance made our stay wonderful
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    It would be better if we could have paid in TT with our credit- and debitcard, and not USD.

    Breakfast was good. The staff (everyone) are very friendly, caring and hospitable. This is not a neutral international boring hotel, but a place to call home. The backyard with the pool and loungearea was very nice to hang out in.

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Room was very clean and staff were helpful

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Every thing

    Stayed in February 2024

  • Reviewed: 1 February 2024

    10
    Spectacular
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    It was perfect

    Everything was exceptional

    Stayed in January 2024

  • Reviewed: 15 January 2024

    8.0
    The stay was good . I fell and injury my leg and had a light concussion. I feel off the treadmill.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast could be less expensive

    It was great !

    Stayed in December 2023

  • Reviewed: 11 January 2024

    9.0
    It indeed a wonderful experience. I enjoyed everything about my stay at the Courtyard.
    • Business trip
    • Group
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Everything about the Courtyard was amazing.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    9.0
    You can stay here if you don't care about visiting Port of Spain. It's kind of bland.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    A bit far from downtown.

    It's kind of okay.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Stay was great minus the lack of an old year event .
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    Lack of events , Especially for an old year to new year

    Staff and cleanliness

    Stayed in January 2024

  • Reviewed: 18 December 2023

    10
    It was a great staycation would definitely making this an annual tradition for our wedding anniversary
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I loved it!

    Stayed in December 2023

  • Reviewed: 18 December 2023

    10
    I stayed one night and it was lovely. Would recommend to everyone traveling to Trinidad.
    • Business trip
    • Solo traveller
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Close to the airport. Friendly staff. Clean and comfy

    Stayed in November 2023

  • Reviewed: 15 December 2023

    9.0
    great stay and great service
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    everything was good

    location and ambience

    Stayed in December 2023

  • Reviewed: 5 December 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Every thing i did like

    Its was a very nice place

    Stayed in December 2023

  • Reviewed: 3 December 2023

    10
    Really great for a short stay with Port of Spain centric activities
    • Business trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    I can't think of anything that I didn't like. It was a short stay so I was unable to find anything that I was not comfortable with.

    The room was quiet and clean. The staff were very friendly and nice. The location is extremely good as well.

    Stayed in December 2023

  • Reviewed: 24 November 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was quite good. The location of the hotel is very convenient and close to amenities.

    Stayed in October 2023

Showing 1 – 25

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