Zone Touristique Cap Gammarth, 1057 Gammarth, Tunisia
#3 of 17 hotels in Gammarth
Guests' ChoiceBased on 202 hotel reviews
8.9Cleanliness
9.5
Comfort
9.5
Location
9.0
Facilities
9.3
Staff
9.2
Value for money
8.2
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 13, 2024
Marco
SwitzerlandBreakfast is okay, but not extraordinary. Service quality at breakfast is hit or miss, very much depending on the wait staff. Some are excellent, others make you wait 20' for a coffee or forget about it. We spent a couple of hours at the creek lounge (bar) after dinner. The area is beautiful and the drinks are excellent. Service quality however needs a lot of improvement. Wait staff rushes back and forth and seems to have a special talent in avoiding eye contact with guests while doing so. It was really hard to get their attention. The beach was rather disappointing.
Arrival at the hotel was excellent, a warm welcome from guest experience manager Manel. Check in was smooth, front desk staff friendly and professional. As it was our first time at the resort, Manel gave us a quick walkthrough and introduced us to the facilities, this was very much appreciated. The rooms are beautiful, also the rest of the facilities are well kept and spotless, both the indoor as well as the outdoor pool areas deserve a special mention. We had dinner at the creek and at blu seafood restaurant, both were excellent, as was the service during dinner.
Stayed in May 2024
Reviewed: April 24, 2024
Meher
FranceEverything was perfect, it was more than hotel stay , a unique experience.
Stayed in April 2024
Reviewed: April 20, 2024
Dalal
KuwaitNothing
Decorations location
Stayed in April 2024
Reviewed: April 16, 2024
Christophe
United Arab EmiratesIt wasn't a surprise that the beach in this area of Gammarth isn't nice. But the hotel could improve the installation for the guest and the cleanliness of the sand.
My last stay at this hotel was in 2018. The level of the service since reached a 5 stars hotel level. The facilities still beautiful. The quality and variety of food through different restaurants was amazing.
Stayed in April 2024
Reviewed: February 7, 2024
Al
QatarNothing
Fabulous hotel. You don't want to leave the hotel.
Stayed in February 2024
Reviewed: January 4, 2024
Olivier
FranceExceptional hotel and service. We are grateful to Wided for taking care of all the very small details that made our stay fantastic.
Stayed in December 2023
Reviewed: January 2, 2024
Sergey
CyprusBetter do not go out to the beach to avoid disappointment - not cleaned during winter.
Excellent well designed resort with big area. Large size well equipped room. Very comfortable bed. Well trained and attentive staff. Great food. Fantastic arrangements for the New Year’s gala dinner. Well done.
Stayed in January 2024
Reviewed: December 13, 2023
Abdul2577
United Kingdomthis hotel is amazing
Stayed in November 2023
Reviewed: December 10, 2023
Qixia
United KingdomRoom is very comfortable
Stayed in December 2023
Reviewed: December 6, 2023
Mohammed
QatarThe location of the room which I like it at the end I like it, it reminds me of Mario kart xD
The view is fabulous
Stayed in December 2023
Reviewed: November 30, 2023
Elhem
CanadaNone
Very good food quality. Nice view. Excellent customer service.
Stayed in November 2023
Reviewed: November 12, 2023
Mana
United Arab EmiratesNothing
Friendly and helpful staff
Stayed in November 2023
Reviewed: November 12, 2023
Abdul2577
United Kingdomnothing
everything
Stayed in November 2023
Reviewed: October 31, 2023
Salomon
CanadaService is good but might not be necessarily at the level you expect from a Four Seasons (after 10 days in Tunisia, I think this might be more of a comment about Tunisian hospitality industry in general and not of Four Seasons in particular). My only complain would be that they don't have a restaurant for dinner where you can eat mainly Tunisian cuisine. As a foreign tourist, those are some of the experiences we like to travel for.
The hotel is beautiful and in a perfect location. Breakfast buffet selection is vast and delicious, as you should expect at a Four Seasons. Food at the other restaurants (The Creek and Blu) was excellent with a good selection of wine and cocktails.
Stayed in October 2023
Reviewed: October 21, 2023
Christine
United KingdomThe extra charges. Especially at breakfast. Staff very friendly but they keep on talking you into extra food outside of the buffet offer.
It’s just beautiful. Perfect escape
Stayed in October 2023
Reviewed: September 29, 2023
Ahmed
Saudi ArabiaPrice is high.
Great Hotel, best hotel in Tunis so far. Highly recommended, cleanness, housekeeping the do more than once a day. Hotel facilities, swimming pool is amazing.
Stayed in September 2023
Reviewed: September 14, 2023
Marwan
Saudi ArabiaNone
Neet
Stayed in August 2023
Reviewed: September 8, 2023
Ileana
United States of AmericaRoom smelled musty which I'm sure has to do with the humid climate bit it was a bit too much. While the room was clean, it wasn't quite as super clean as I expect from a Four Seasons. In times post-pandemic they should wipe door handles, light switches, glass doors etc more thoroughly, e.g. don't want to see other people's fingerprints on the glass door of the toilet. Also they should vacuum the rugs & floors better.
Beautiful property. Very helpful staff. lovely pool. Very mellow atmosphere, no noise. Beach outstanding! Fine sand, no rocks in the water, very conveniently close to rooms, clean, no extra charge for chairs / cabanas, ber safe and private, life guard on site. Absolutely appreciated the free water bottles in the room and you can tell the staff tries hard to make the guests feel comfortable and happy - all very kind people!
Stayed in September 2023
Reviewed: September 4, 2023
Hannah
United KingdomAmazing staff and service
Stayed in September 2023
Reviewed: August 28, 2023
Raeesa
South AfricaKids club was disappointing and food selections were limited because so many dishes had pork or alcohol. Otherwise we really didn't have anything to complain about.
The spa and pools were incredible and staff were very helpful and kind. Breakfast was delicious. Great central location. Rooms were comfortable and clean with all amenities we would expect from a four seasons. Overall a really beautiful hotel we would return to.
Stayed in August 2023
Reviewed: August 12, 2023
Maidoudi
FranceIt is not so easy to find the hotel is we don't know the area.
Hotel view in front of the sea is very beautiful. Hotel staff are so kind and trying always to answer your requests. The room is so clean with many facilities.
Stayed in August 2023
Reviewed: August 10, 2023
Younis
United KingdomRooms location
Staff , facility , location
Stayed in August 2023
Reviewed: August 5, 2023
Amina
TunisiaAmazing hotel
Stayed in August 2023
Reviewed: August 2, 2023
Marwan
Saudi ArabiaAll good
All in all
Stayed in August 2023
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