Contrada del Pianello 42/44, 47890 San Marino, San Marino
#9 of 27 hotels in San Marino
Guests' ChoiceBased on 92 hotel reviews
8.3Cleanliness
8.7
Comfort
8.4
Location
9.7
Facilities
8.1
Staff
8.9
Value for money
8.5
Free WiFi
7.6
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End of dialog contentReviewed: 11 May 2024
Gordana
SerbiaThe hotel is on perfect location with a wonderful view of the city. The rooms have everything you need and they are clean, too. We really enjoyed the breakfast and the staff are very friendly.
Stayed in May 2024
Reviewed: 26 April 2024
Irina
New ZealandRestaurant experience was poor. Online menu in English language that was offered to us did not match the Italian menu available in the restauran: English menu had less choice and significantly higher prices. After our meal we were charged 8 euros service fee that we were not informed about before our meal. That service fee was over 20% of the cost of our meal. When we asked why such high service fee was added to our bill, staff was not helpful.
Loved the location. Our room was nice and had everything we needed.
Stayed in April 2024
Reviewed: 18 April 2024
Ashley
ItalyThe WiFi password was not posted anywhere in the room and the staff didn’t give it to me. Also it wasn’t clear where to check out from, so I was waiting upstairs to be told to come downstairs to the restaurant for checkout.
The location was great especially for watching the sunset.
Stayed in April 2024
Reviewed: 3 April 2024
Jeffrey
Italynothing
service staff are approachables
Stayed in April 2024
Reviewed: 2 April 2024
Rajanikanth
ItalyThe location of the hotel and the panoramic view.
Stayed in April 2024
Reviewed: 17 March 2024
Hector
MexicoIt's cold. It takes a while for the room to get a bit warm. Unfortunately, the heating goes off around 3:00 A.M. or so. I told Fara about it the next day, and she gave me a warmer blanket, which made a difference.
Friendly staff, Fara, Roberto, Mario, to name some of them. They care about their guests by answering any questions or concerns.
Stayed in March 2024
Reviewed: 2 October 2023
Jenna
FinlandWas a bit difficult to find the entrance since there are 2 and the main one used during the day is through restaurant.
Location. Easy to find someplace to eat. Breakfast included.
Stayed in September 2023
Reviewed: 15 September 2023
Ralf
GermanyVery nice location. The staff was extremely nice and helped a lot for a breakfast package because we departed very early before the breakfast opened and a taxi for the next morning. The room was clean and had everything I needed. The hotel restaurant was very good, I can recommend!
Stayed in September 2023
Reviewed: 12 September 2023
Hemant
GermanyNoise from the street and the restaurant can be heard but to be expected
Location was prefect
Stayed in September 2023
Reviewed: 13 July 2023
Godelieve
South AfricaI have a healthy appetite and the breakfast was not really sufficient. Staff said they would organize an early breakfast at 7h as I had to leave to get my bus back to Rimini but there was no breakfast organised.
the location was great and I could easily walk to the places I wanted to see. Staff was extremely helpful with info re my departure and transport to Rimini.
Stayed in June 2023
Reviewed: 2 July 2023
Daniel
United KingdomThey checked us into a room without a view however they did move us when requested. There are also lack of in room facilities you might expect like tea/coffee making facilities
Amazing view over San Marino and all the mountains! Excellent location as close to the centre of the old town
Stayed in June 2023
Reviewed: 22 May 2023
Birgit
AustriaParking per day is 8 € (8am -8pm) You need to be at the parking space at 8am to buy a new parking-ticket at one of the ticket-machines. Be prepared to have coins ready. The hotel tells that they provide you a refund-ticket of 4€ per day. But the reception is closed at 8am. We did not get any refund. They tell you also that you get a 10% discount for eating at the hotel restaurant. Make sure to ask before you pay the bill. For people with a walking-handicap the many stairs and small up and down streets in the historic center are rather difficult.
Really very exceptional view from top of the hill. It is located directly in the historical center of San Marino Town, just beside the Hill station of the cable car. Parking space for own car is down at the bottom station P11 of the cable car. Or use one of the two Parking Areas on the hill. Nice and clean hotel with own restaurant, very friendly staff. Nice Food and Coffee. There are many shops and many restaurants. Absolutely worth a trip.
Stayed in May 2023
Reviewed: 17 May 2023
L
Netherlandslimited access due to traffic regulation
excellent location in the heart of old town, with nice views and friendly staff
Stayed in May 2023
Reviewed: 28 April 2023
Jean
MaltaCertain amenities were missing from the room however we could communicate with the staff easily, if you know basic italian.
Location was excellent and the view is breathtaking. Room was split into two but still comfortable.
Stayed in April 2023
Reviewed: 23 March 2023
Schwarz
GermanyNothing to complain
Room with a fantastic view. It was clean and quiet. Actually much better than expected for the room rate we payed. Very friendly staff.. We liked our stay very much. The Hotel is at the perfect location, couldn't be better. Breakfast is simple but more than enough
Stayed in March 2023
Reviewed: 9 March 2023
Vladimir
Romaniathe hotel is well positioned, very close to the center. the staff is kind. unfortunately the beds are a bit old, based on springs, not very comfortable. the room is clean, but I didn't have soap and shower gel in the bathroom. disappointing breakfast, but that's pretty much everywhere in Italy :)
the hotel is well positioned, very close to the center. the staff is kind. unfortunately the beds are a bit old, based on springs, not very comfortable. the room is clean, but I didn't have soap and shower gel in the bathroom. disappointing breakfast, but that's pretty much everywhere in Italy :)
Stayed in March 2023
Reviewed: 4 November 2022
Stanzzig
PolandThere was some problem with wifi connection and with the hot water in the afternoon/evening
The location and the view was outstanding! The room was very comfortable.
Stayed in October 2022
Reviewed: 31 October 2022
Peterson
ItalyThe beds were typical European beds. Extra firm and springy, but usable.
Great location, great view, size of the room was perfect for a family of three.
Stayed in October 2022
Reviewed: 26 October 2022
Teal
United Statesit was just fine.
This was perfect for our needs. The staff are very lovely. The hotel is a bit like stepping back in time, which lends it’s own charm, but it is by no means fancy. Open the shades and savor the spectacular view. The breakfast in the morning is a happy affair abuzz with activity. Very simple rooms, but extremely clean.
Stayed in September 2022
Reviewed: 3 September 2022
Maria
Netherlandsthe breakfast was terrible, very poor. also the room was a bit small and not very clean.
excellent location. the restaurant is very good and very convenient. All personnel is amazing.
Stayed in September 2022
Reviewed: 22 August 2022
Federica
ItalyBeds were not that comfortable
Location, staff and management of check-in and check-out
Stayed in August 2022
Reviewed: 19 August 2022
Sarah
Australianothing!
Location - amazing! Staff really nice here. Room was bright, light and plenty of room. loved the balcony too.
Stayed in August 2022
Reviewed: 13 August 2022
Kees
Netherlandsthere was really no downside at all!
I expected a simple small room, but got a big two-room place with a spectacular view from a balcony, max 40m from the exit of the cable car. Also the tip to park at the bottom of the cable car and the arranged parking ticket was just wonderful.
Stayed in August 2022
Reviewed: 3 August 2022
Matthew
United KingdomNothing!
Perfect location with perfect view! Restaurant in the hotel is also great and the staff are amazing and friendly.
Stayed in July 2022
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