Quite Pricey!!

Nice location

Stayed in December 2023

Staff sometimes is not warm enough

Location and Breakfast

Stayed in January 2024

Service quite slow, staffs are less compare to the size of the hotel when coming to chec in and check out

Great location, modern and luxury hotel.

Stayed in January 2024

There was nothing I didn't like, however, we requested for crib during check-in, and it did not show up that day. We had to call the next morning to request for it again. We were informed that we should have called earlier, however I mentioned that since our check in was evening, our baby had slept straight away, and we did not want to disrupt her sleep with arrival of crib late at night.

The room was very clean, comfortable, with modern design that complemented our needs perfectly. Location was very convenient to all central shopping malls and restaurants in orchard road. All the staff were friendly and helpful, from receptionist at check-in to staff who brought our luggage to our room. Checkout was extremely fast and practical, as we needed to quickly travel.

Stayed in January 2024

I booked for 3 people (to have our 16 year old in the same room) and they said it was incuded but then charged me an extra SGD120 per night to have a bed for her. They should not have given me a booking for 3 people and said my 16 yeat old child was free to stay if really they were not.

Stayed in December 2023

Love the location, central and worth it

Stayed in December 2023

Good location and room size. Love our stay

Stayed in December 2023

Good location

Stayed in January 2024

Wonderful location, excellent amenities and helpful staff. It was a perfect hotel experience.

Stayed in January 2024

Convenient location with excellent amenities

Stayed in January 2024

different wings for different floors orchard and mandarin a bit confused

poor acoustic. can hear the next room water shower

Stayed in January 2024

None

Good location

Stayed in December 2023

over price

Stayed in December 2023

Clean modern well appointed spacious room. Great location

Stayed in January 2024

Too expensive

Location

Stayed in January 2024

Long check in Queue.

Cleanliness and prompt service. Staff was polite.

Stayed in January 2024

Information was not at your fingertips . You had to work a little bit to get information.

From when you enter the Hilton hotel everything is excellent. The room size and bathroom and shower head was brilliant. The bed was incredible. The breakfast was incredible. It’s 40- 48 Singapore $$ per person but make sure you do it once, it is incredible.. big hotels do breakfasts like no other!!! We checked in early. We were able to check in at 10am. They also do a late check out of midday. It’s excellent. We left the luggage with them after check out and it was all very easy . It’s a Hilton hotel so everything was excellent. Excellent value for money. The design and architecture of the hotel is excellent and everything is new so it won’t disappoint

Stayed in January 2024

Everything met or exceeded expectations - epsecially the renovations and superb staff who made every effort to go the extra mile...

The renovations and updated from Mandarin to Hilton was a pleasant surprise - everything much better = rooms, corridors, lifts, and above all the restaurant. Previously it was like feeding time at the Zoo - with Hilton it was superb service and no one in a rush. Excellent choice in buffet breakfast.

Stayed in January 2024

We asked for two beds but had only one bed . When informed a removable less comfortable one was added. Room had amenities for only two , but was charged for three people as my child was thirteen . This was also corrected later.

Room was new and clean. As our flight of arrival was early in the morning staff was kind enough to provide the room early without any extra charge. On the same token we were given extension for check out without any hazel which was great.

Stayed in January 2024

I didnt find any yet !

Your breakfast was the most amazing experience i have had since born 😆😆, me and my families loved it! And infact i recommended to my boss who were travelling to spore last mth too! And he loved it too!

Stayed in December 2023

It was very busy yet the staff were handling everything smoothly and in very professional way

Stayed in January 2024

Check in could be faster

Property is excellent and well maintained

Stayed in January 2024

comfier pillow or more pillow choices would be great.

Locations and hotel amenities were great. Friendly and helpful staff.

Stayed in January 2024

The room service menu could be more diverse. Other than that nothing.

The location of the hotel is great, the breakfast choice is aaaaamaaazing, the rooms feel calm, comfortable and chic. The fitness is very well equipped too.

Stayed in January 2024

Location is close to shopping malls, very friendly staff, quick service

Stayed in January 2024