Shower leaks substantially creating a slippery bathroom floor. Bathroom had no ventilation. Room had no mirrors outside of bathroom, which were foggy after a shower for a decent length of time. The pool could have more recliners, especially for weekends. Breakfast was great, however with its limited selection it becomes repetitive after a few days.

Staff. Pool. Location.

Stayed in May 2024

Nothing to dislike

Central to everything. Clean, friendly residence,

Stayed in May 2024

We liked everything. The rooms are spacious and clean, the lighting is really good, offering a nice view over the city. The room is well equipped with kitchen appliances and a washing machine. There's even filtered water which you can drink, I appreciated this a lot as it saved me a bunch of trips to the store. Public transport is nearby and you can get pretty fast anywhere. The pool was well tended, even if in some days we were the only ones using it, and the jacuzzi actually worked, haha, you don't see this very often. The gym was open 24/7. The staff was kind, helpful and friendly. Singapore was a nice experience overall, and the hotel did rise to the expectations, and beyond. We highly recommend it.

Stayed in May 2024

Having stayed at different properties over the years of travel to SG, this is now my go-to place. Excellent in every way. Staff super friendly and helpful, great WiFi, excellent location - a few meters to MRT and the ION-Orchard link.

Stayed in April 2024

All the staff are friendly and accomodating, Jannah is really nice as well as the others. I love the location, as a first timer in Singapore, I manage to visit nice places using public transportation (train) as it is just walking distance from the hotel. They have washing machine in the room and things for cooking. Pool is superb, gym and sauna. They also have massage chair that is good after long day of walking.

Stayed in April 2024

I recently had the pleasure of staying at Fraser Residence with my family and I must say, our experience was made truly exceptional by the impeccable service provided by Mrs. Jeehan. From the moment we arrived, Jeehan's warm and welcoming demeanor set the tone for my entire stay. Jeehan went above and beyond to ensure that every aspect of my visit was nothing short of perfect. Her attention to detail and genuine care for guests' comfort were evident in every interaction. Whether it was recommending local attractions or ensuring that my room was always pristine, Jeehan's dedication to excellence was truly commendable. I cannot speak highly enough of Jeehan and the exceptional service she provides. She is a true asset to Fraser and I wholeheartedly recommend this establishment to anyone seeking a truly exceptional hospitality experience. Thank you, Fraser and Jeehan, for making our stay unforgettable.

Stayed in April 2024

Breakfast menu is not variety

Location is perfect. Apartment facilities. Staff services. Place is comfortable for families.

Stayed in April 2024

Without a doubt one the finest properties we have stayed in.

Stayed in April 2024

More choices, fresh juice, better coffee, better quality bread

Breakfast was very poor

Stayed in April 2024

Breakfast was good had quite a few options and great service.

Stayed in March 2024

There was nothing to be critical of. The location is a little out of the way: it is a hot walk to Orchard Road! But this is a minor observation.

Breakfast was adequate, nothing too fancy, but not wasteful. Staff throughout was very courteous and helpful - that is the strength of the place. The staff were very good, from the cleaning staff, the breakfast staff, through to the staff in reception.

Stayed in April 2024

Excellent location and facilities, especially useful having a washing machine. The breakfast staff were so welcoming and helpful. The Reception team were great, giving us an early check in after an overnight flight.

Stayed in April 2024

N\A

Everything actually! The coziness, the members of the staff, helpful and considerate (special thought for JeHan, Angie and the cooking team who made of every breakfast a culinary experience ). From the choice in the tea to the lunchboxes available, bags for shopping, every detail makes the stay so comfortable! Location is enjoyable too and the pool so pleasant!

Stayed in April 2024

.

Clean and comfortable room with excellent facilities (kitchenette, tv, washing machine). Lovely outdoor pool area. Helpful, friendly staff. Good options for breakfast. Walking distance to the mall and public transport. A very positive experience and we would be happy to stay again.

Stayed in April 2024

None

Superb swimming pool, 60-70m in length, nice breeze under moonlight, thoroughly enjoyed. nice view from 11th floor, quietly and conveniently located close to MRT exit 12, a few minutes walk via underground passage to shopping centers, food courts and restaurants.

Stayed in March 2024

We loved the pool and jacuzzi, the lovely staff, the rooms were so clean and comfortable. Nothing was an issue at Fraser Residence. Location was a very short walk to the MRT, and ION Orchard. Relaxed environment

Stayed in April 2024

Only negative was breakfast was not good

It had a great pool and was a lovely room!

Stayed in March 2024

Very clean and well maintained. Nice sized bedroom, bathroom and kitchen area which was well equipped. Only a short walk to the MRT station and Orchard Road area. A choice of inside and outside tables for breakfast. Buffett breakfast plus a different choice each day of both freshly cooked Asian and westerner food. Angie and Jehan are two on the most pleasant helpful ladies you could wish to have helping and serving at breakfast time. Would stay again without hesitation

Stayed in February 2024

There was supposedly a sky deck. We couldn't work out how to get there.

The breakfast was nice, but my wife needed gluten free and there was no real options for that apart from fruit. Having gluten free options would have been better

Stayed in March 2024

Extremely well appointed and well kept accomodation. The staff are extremely polite and efficient. Well situated, beside the Orchard shopping district, and with Orchard MRT station just beside the residence. The pool is a good size and is situated behind the hotel, so it is very calm and relaxing to take a dip after a day of work or sightseeing. A good breakfast is served each day, and the breakfast staff are extremely friendly and helpful.

Stayed in March 2024

Lights didn’t work well

Great location and easy to commute

Stayed in March 2024

Swimming pool

Stayed in March 2024

The service and the accomodation was above expectation! It's a beautiful spot to stay at, convenient to public transportation and staff could not have been more accomodating!

Stayed in February 2024

The only small issue was the shower. No matter how I positioned the showerhead water kept escaping outside the shower so I was unable to reuse my towels - I needed to mop up the water. Shower floor appeared to be same level as bathroom floor. Also, maybe frost the glass partway up bathroom window for privacy especially when using toilet. I didn't always remember to pull the blind down ........

Great location, 400m from MRT & 500m from shopping centre(s). Lovely welcome pack in the room & bottled water supplied daily. Room serviced daily which I don't always experience in my travels. Wonderful staff, especially Angie in the breakfast area! Being a female solo traveller, I felt very safe walking around at night. The front desk staff also very helpful with calling me taxis, extending my checkout time & patiently answering all my questions.

Stayed in March 2024