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Reviews of Capella Singapore 5 stars

1 The Knolls Sentosa Island, Sentosa Island, 098297 Singapore, Singapore

#4 of 478 hotels in Singapore

Guests' Choice

Review score

Based on 133 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Location

    9.5

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.4

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 20 May 2024

    10
    AMAZING!
    • Leisure trip
    • Couple
    • Premier Double Room with Sea View
    • Stayed 2 nights

    The staff were very friendly and welcoming both on the phone and in person. It was my birthday and they provided a cake a balloons which was a lovely touch and much appreciated. The room was perfect and the view was amazing. The pool was great. Overall an amazing stay. Thank you!

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    Relaxing overnight break.
    • Leisure trip
    • Couple
    • Premier Double Room with Sea View
    • Stayed 1 night

    Not a big issue but we had dinner at Cassia and there were lots of young children. We went to Capella for our wedding anniversary and to have a break from children! We should have gone somewhere quieter to eat.

    The room was amazing, incredibly luxurious with an amazing view of the ocean. Wonderful location for our wedding anniversary. The staff were attentive and friendly.

    Stayed in February 2024

  • Reviewed: 27 March 2024

    10
    My parents, my clover and I really enjoyed this staycation. We were very surprised when the hotel brought in the treats,
    • Leisure trip
    • Family with young children
    • Premier Twin Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    The bed is abit too soft.

    Great environment, professional and friendly staffs.

    Stayed in March 2024

  • Reviewed: 25 March 2024

    10
    Amazing weekend at the Capella
    • Leisure trip
    • Couple
    • Premier Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Booked the seaview room, it was completely worth the additional cost. The hotel also prepared a really sweet birthday surprise. The service was top-notch, the best I’ve ever experienced.

    Stayed in March 2024

  • Reviewed: 15 February 2024

    9.0
    Really comfortable and relaxing arrival in Sth East Asia
    • Leisure trip
    • Couple
    • Premier Double Room with Sea View
    • Stayed 2 nights

    This continues to be my chosen place to stay when arriving in Asia. The extensive gardens and outdoor terraces provide the sunlight and open ambience that helps so much with "jetleg" adjustment. On this trip we acutally saw one of the beautiful peacock birds that roam the gardens - take off and fly a short distance. This hotel provides great service and comfort

    Stayed in January 2024

  • Reviewed: 28 December 2023

    10
    Comfortable luxury in Sentosa
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    Some of the main building stairwells are poorly lit at night

    Spectacular property in a quiet corner of Sentosa Pools are stunning Not crowded

    Stayed in December 2023

  • Reviewed: 13 October 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 2 nights
    • Submitted via mobile

    Great experience in singapore ever! I want to visit again and again

    Stayed in October 2023

  • Reviewed: 23 September 2023

    10
    Heaven
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa with Private Pool
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast was too crowded, not befitting a premium hotel

    Super friendly staff including the GM who came up to us for a chat

    Stayed in August 2023

  • Reviewed: 16 August 2023

    10
    Vacation at is best
    • Leisure trip
    • Family with young children
    • One-Bedroom Villa with Private Pool
    • Stayed 4 nights
    • Submitted via mobile

    None

    One of the best hotels for families or even honeymooners and for relaxation definitely coming back

    Stayed in August 2023

  • Reviewed: 10 August 2023

    10
    Excellent
    • Leisure trip
    • Family with young children
    • King Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Some infrastructure need to be maintained, e.g the plug at bathroom area is not working

    Overall excellent stay experience, transportation bus is very convenient

    Stayed in August 2023

  • Reviewed: 7 August 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    The room was great and the service they provide was comfortable

    Stayed in June 2023

  • Reviewed: 17 July 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Environment room and breakfast are very good.

    Stayed in July 2023

  • Reviewed: 13 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 1 night

    To keep the cushion of the reclining chair dry and clean. Better signage to lead to the beach.

    Stayed in June 2023

  • Reviewed: 14 June 2023

    10
    Absolutely gorgeous!!
    • Leisure trip
    • Couple
    • King Room with Garden View
    • Stayed 5 nights
    • Submitted via mobile

    Pool closing at 19 is too early!and it would be great if the shuttle bus to and from vivo center could operate for 1 or 2 hours longer

    We loved the spacious garden villas, the pools that had enough space for everybody and especially the staff that tried to fulfill all our wishes! We also loved the heritage tour, the Boba tea class, the great amenities from aesop...overall it is one of the best hotels we ever stayed in!!

    Stayed in June 2023

  • Reviewed: 24 May 2023

    10
    Exceptional
    • Business trip
    • Couple
    • Sentosa Suite
    • Stayed 3 nights

    The best hotel in Singapore!

    Stayed in May 2023

  • Reviewed: 14 May 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Premier Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    shower - water everywhere!

    I have to say the service was truly exceptional

    Stayed in May 2023

  • Reviewed: 7 April 2023

    9.0
    Great and restful.
    • Leisure trip
    • Couple
    • Premier Double Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    The spa treatments seemed a little underwhelming.

    I did not have breakfast. But I liked the room. And the grounds of the hotel. Cassia is a great restaurant.

    Stayed in April 2023

  • Reviewed: 16 March 2023

    10
    if paradise exist is like Capella in Singapore
    • Leisure trip
    • Couple
    • One-Bedroom Villa with Private Pool
    • Stayed 5 nights
    • Submitted via mobile

    reception and concierge service, could be more proactive/professional . they absolutely polite and charming… but for such level of hotel compèring with other around the world , we’ll is quite disappointing

    garden, villa, the quite and pleasant walk in the facility. easy access to the beach and walking distant to the amusement

    Stayed in March 2023

  • Reviewed: 27 February 2023

    10
    Awesome experience and Lovely stay
    • Leisure trip
    • Couple
    • One Bedroom Palawan Villa
    • Stayed 1 night
    • Submitted via mobile

    Nothing I didn’t Like

    Excellent in every way , best interior , atmosphere vibe, food .. All at its best we Loved our stay and recomend it 👌🏻

    Stayed in February 2023

  • Reviewed: 19 September 2022

    10
    everything was excellent
    • Leisure trip
    • Family with young children
    • Premier Twin Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    there was a problem with the online menu for in room dining, wifi & data connection of the room but staff were instantly reachable via a whatsapp contact given to guests

    the design of the room, excellent service, the lush greenery outside

    Stayed in September 2022

  • Reviewed: 19 August 2022

    10
    Exceptional
    • Business trip
    • People with friends
    • One-Bedroom Villa with Private Pool
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Staff were friendly

    Stayed in August 2022

  • Reviewed: 9 May 2022

    10
    Capella Singapore has a very high standard of service to take care of their clients who patronise their hotel. my wife a
    • Leisure trip
    • Couple
    • One Bedroom Palawan Villa
    • Stayed 1 night
    • Submitted via mobile

    Every thing during the stay in Capella is of exceptional standard. There was nothing to be disappointed about the room and the services we encountered.

    The Palawan Villa with private swimming pool was a great room to stay at. The room was beautifully arranged and decorated. The amenities for the room were of high quality. The staff members were exceptionally friendly and helpful. They were accommodating to our care and needs. They took great care of us and we had a great experience staying in Capella. The breakfast was amazing and the members at the gallery were friendly and helpful too.

    Stayed in May 2022

  • Reviewed: 21 March 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Premier Double Room with Sea View
    • Stayed 3 nights

    Ocean View room was stunning. The pools are split for Adults vs Families and the staff were quick to enforce this. All of the amenities throughout the Capella were top-notch. They did all of the 'little things' really well.

    Stayed in March 2022

  • Reviewed: 27 February 2022

    8.0
    This will not be my 2nd stay, more staycays to come!
    • Leisure trip
    • Family with young children
    • Sentosa Suite
    • Stayed 1 night
    • Submitted via mobile

    Lush greenery, nature, layout of room was superb! Staff were 10/10. The various surprises for my mom’s 60th birthday really made her stay!

    Stayed in February 2022

Showing 1 – 25

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