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Reviews of Pensão Prata

Rua da Prata 71 3º, Santa Maria Maior, 1100-414 Lisbon, Portugal

#309 of 504 B&Bs and Inns in Lisbon

Guests' Choice

Review score

Based on 279 hotel reviews

7.2

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.2

  • Location

    9.5

  • Facilities

    6.9

  • Staff

    8.8

  • Value for money

    7.8

  • Free WiFi

    7.3

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Showing 1 – 25

  • Reviewed: 14 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Shared toilet

    Location

    Stayed in May 2024

  • Reviewed: 27 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Triple Room with Shared Bathroom
    • Stayed 4 nights

    Evening / night noise

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    I spent ages looking for the place, because the sign is so small I didn't realise it was just a building and you have to press a buzzer to get in as if you're going to someone's flat. The room was cold even with the extra blankets, but I think that's because it's February and they don't have any heaters. There are also a lot of stairs to climb, which wasn't a problem for me but would be for any one with mobility issues.

    The location was great, the bed was comfy

    Stayed in February 2024

  • Reviewed: 5 February 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were cleaned and staff was really friendly

    Stayed in February 2024

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The mattress has seen better days!

    It's a great location and the staff is always accommodating. It has a lot of charm and has a 24 hour desk.

    Stayed in January 2024

  • Reviewed: 25 December 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    There was no air condition or heater. The room was very cold at night.

    The location is great. The staff is very friendly. The room is large enough with a big window.

    Stayed in December 2023

  • Reviewed: 26 November 2023

    6.0
    Cheap clean and central but noisy.
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    didn't mind that but the doorbell for the main flat rings throughout the night. If people's front door key worked there would be little noise.

    It was a basic room in the centre of town. The room and bathrooms were clean and tidy. The only problem was noise as you're in centre of town so it's constant noise. But it was cheap and clean right in the centre.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    7.0
    It would be wonderful if the door handles worked
    • Leisure trip
    • People with friends
    • Triple Room with Private Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    1. We had a hard time unlocking the door to the room, but the staff helped 2.The bathroom door was left broken, so we weren't in a room with a bathroom, but in a bathroom with beds in it. I get that it is an old place, but to fix the door handle doesn't take a lot of time. However it provides the small pleasure of privacy, a comfort that we didn't feel unexpectedly. Minor inconveniences(things we read about in other comments, but we would like to highlight): -The room was purposefully small, including the beds -There are stairs to climb with no elevator -The window was an old one, so there is no possibility to get some quiet time during the night -In the mornings the staff were missing from the reception, nowhere to be found. -To enter the building there is a door bell. It is loud and the light sleepers can hear every time a guest is trying to enter the premises. Same goes for conversations at the reception desk.

    The location is great. The Staff is kind and friendly, helpful. It was kept clean. The pricing is fair.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    7.0
    Good
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Very nice

    Stayed in August 2023

  • Reviewed: 7 October 2023

    8.0
    Great stay in a jeart of the city
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The furniture is a bit outdated.

    The staff is amazing and the owner Pedro especially. Let us to leave our luggage after check out and even let us to take a shower before the flight.

    Stayed in October 2023

  • Reviewed: 2 October 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 2 nights

    The entry system of needing to ring the doorbell when arriving was problematic and annoying as it is a loud bell for other lodgers, and you had to wait on the street until someone attended - if I had known about this I would not have chosen to stay here. The listing suggested there was a washing machine, however when I asked about that it was explained that the one there is not for the customer use. There was also a listing of an outside area which when asked about it was made clear that no such area exists. The small lounge area was not really available either and in the evening the staff slept in that area to attend to the door bell. The staff were in no way rude, however they were not able to be helpful either as they either did not know the answer to questions, did not understand well or were apathetic

    Overall it was an inexpensive stay, however I would have opted to pay more, or be in another location if I had known the truth about the accommodation facilities, and situation regarding entry.

    Stayed in September 2023

  • Reviewed: 14 September 2023

    7.0
    Good / fine
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted via mobile

    Too noisy street and construction start too early

    Staff are friendly, location is very good

    Stayed in September 2023

  • Reviewed: 13 September 2023

    8.0
    Really great stay! Thank you!
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Lots of stairs to get up to the apartment

    Comfortable, good value for money! Great location

    Stayed in September 2023

  • Reviewed: 11 September 2023

    7.0
    This was a great choice for 1 night stay.
    • Leisure trip
    • Family with young children
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The room was tiny and you have to climb steep stairs to get there. The street is very noisy.

    The location was great and the staff very nice

    Stayed in July 2023

  • Reviewed: 26 August 2023

    6.0
    We had a lovely night out in Alfama and the short walk back to the room was of great importance :)
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    Size of the bathroom and the noise in the scaffolding on the building next to.

    Location is great! Worth the not-so-great facilities ;) Staff super friendly.

    Stayed in August 2023

  • Reviewed: 26 August 2023

    8.0
    Great location and very nice staff
    • Leisure trip
    • People with friends
    • Triple Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Great location, walkable to many beautiful parts of the city. Staff was very nice and available to provide access to the hostel 24/7. Not a problem for us but it's good to know beforehand that there are 57 stairs to walk up and down and no elevator access. Also, there is no air conditioning in the room we stayed in but there was a fan. Note that there is also a 6 euro charge when you get there and they only take cash (in euros).

    Stayed in August 2023

  • Reviewed: 24 July 2023

    7.0
    Great location but noisy
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    It is a very noisy street so you need ear plugs

    Location is great, you can walk to many places on foot

    Stayed in July 2023

  • Reviewed: 24 July 2023

    8.0
    Good for a short stay
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Stairs

    It was all right

    Stayed in July 2023

  • Reviewed: 9 July 2023

    8.0
    Very good location with friendly and helpful staff!
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Older facilities and so many stairs without elevator - maybe not good for old or disabled people.

    Very good location. Friendy staff - our room was ready earlier so we could have earlier check-in for free. Also on last day we could leave our baggage at the reception even after check out.

    Stayed in June 2023

  • Reviewed: 2 July 2023

    8.0
    Great location, great value
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    You hear the doorbell at night. No lift. Not a problem for me but be prepared if carrying heavy luggage.

    Location, friendly staff, value for money. Bathroom was kept super clean.

    Stayed in June 2023

  • Reviewed: 23 June 2023

    8.0
    Loved the old town city center with lots to see an do
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Beds were not very comfortable No AC and it was a pretty hot couple days

    Great location

    Stayed in June 2023

  • Reviewed: 22 June 2023

    8.0
    Lovely
    • Leisure trip
    • Family with young children
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    Noise a bit as it’s next to main street, but we were out so much and slept very deeply nights.

    Amazing location, very very friendly staff. Have fridge and cooking facilities

    Stayed in June 2023

  • Reviewed: 4 June 2023

    7.0
    Great little pension in the city centre
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The bed wasn't very comfortable.

    The staff in general, and this amazing lady at the reception were very nice. We were lucky to have an early check In. The location is perfect, and the room was very clean ! There were 3 bathrooms in total which was convenient as we never had to wait.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    7.0
    Good
    • Business trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No elevator and a big hike to the place ,if your infirm elderly with baggage it's a big ask

    Great location rooms are fine

    Stayed in May 2023

Showing 1 – 25

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