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Reviews of The Reserve Boutique Hotel

Creek Lane 4 13C, Ittehad commercial phase VI Near agha khan lab, 75500 Karachi, Pakistan

#6 of 51 hotels in Karachi

Guests' Choice

Review score

Based on 125 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    8.7

  • Value for money

    7.5

  • Free WiFi

    7.8

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Showing 1 – 25

  • Reviewed: 2 December 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel is well organised and very clean with efficient room service.. Breakfast was amazing. A good family hotel.

    Stayed in December 2023

  • Reviewed: 7 September 2023

    8.0
    Wonderful Stay
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was nothing to dislike, everything was upto the mark in a budget friendly hotel.

    It was definitely a good experience, a budget friendly hotel with good welcoming staff. They greeted with smile and were ready to assist with any request. Check in was a breeze. The location is perfect in the heart of DHA.

    Stayed in September 2023

  • Reviewed: 18 December 2022

    8.0
    Very good
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There is a little range of breakfast they need work on it..

    I like the ambiance

    Stayed in December 2022

  • Reviewed: 27 August 2022

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The staff and service of the hotel was really good and Mr. Jason at the reception has been very humble and showed great hospitality.The food quality and cleanliness overall was good as well

    Stayed in August 2022

  • Reviewed: 6 August 2022

    8.0
    ok
    • Business trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    none

    cleaning

    Stayed in May 2022

  • Reviewed: 27 July 2022

    7.0
    A very pleasant staff that made up for short comings of the quality of room.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The room was okay! not as good as expected to the price charged.

    The staff was very friendly. Availability of parking.

    Stayed in May 2022

  • Reviewed: 13 February 2022

    9.0
    Extraordinary fun
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The stay was wonderful. The suite i stayed in was huge.

    Stayed in January 2022

  • Reviewed: 28 November 2021

    7.0
    Good area, but far too expensive for what it is
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 1 night

    There was a disgusting smell of sewage from outside that came into the room. It was so bad we both threw up. We had to get air freshener from the cleaners to combat it, but on the last morning we both woke up super early due to the smell. Internet is fast when you can connect, but it disconnects too often. On the last night there seemed to be a nightclub next door or even in the building and the bass from the music shook the beds and went on late into the night.

    Good shower, free breakfast was ok. Staff very friendly especially Joseph. The room was a decent size. It was pretty quiet for 2 nights, one night it wasn't so quiet. Armed guard outside was friendly.

    Stayed in November 2021

  • Reviewed: 28 June 2021

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A few basic things such as toiletries, communication about breakfast times etc were missing, other than that it was great.

    Everything was good, staff was also cooperative, the hotel matched its description, true value for money.

    Stayed in June 2021

  • Reviewed: 2 January 2024

    1.0
    I DID NOT STAY HERE!
    • Leisure trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night

    I DID NOT STAY HERE!

    I DID NOT STAY HERE!

    Stayed in November 2023

  • Reviewed: 10 November 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night

    The staff at the reception is rude and really not well mannered. Very cold service. The location and decor downstairs coupled with this service probably made it seem worse and shady. After checking in I realized I could barely breathe without coughing and that's because my room was a smoking room and stank of cigarettes. I had no idea this would happen or there was even an option to choose otherwise. The water in the bathroom stank of sewage. If I had stayed for longer, I would have asked for a different room or complained and dealt with the poor staff attitude. For a day's stay, I just tolerated it.

    They offer bedroom slippers, which is nice. Room was spacious. Pillows were comfortable. But bedding was a little warn with smoke burns.

    Stayed in November 2023

  • Reviewed: 23 September 2023

    5.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Furniture

    Locations

    Stayed in September 2023

  • Reviewed: 23 July 2023

    1.0
    Unhygienic, infested with bugs and construction next doors in the middle of the night.
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Really unclean room. Found a cockroach on my pillow in the middle of the night. Their was construction going on next to the hotel at 3:30 am at night onwards till 5 am that caused the whole room to shake. Just an utterly horrible experience. All the positive reviews calling this hotel clean and nice must be fake. I have pimples on my back and sides from sleeping there just one night. I wouldnt stay here if it was free.

    The staff was friendly.

    Stayed in July 2023

  • Reviewed: 22 May 2023

    10
    I highly recommend this hotel to have a stay and enjoy your meetings.
    • Business trip
    • Group
    • Deluxe King Suite
    • Stayed 1 night

    location could be better as there is construction work on road side in front of the hotel.

    location was normal but facilities and quality of comfort was very good. Standards were soo good, room was soo clean and maintained. everything was very well organised.

    Stayed in May 2023

  • Reviewed: 26 January 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 5 nights

    The staff was very welcoming and supportive during the stay. Very good breakfast and good options on the menu. A 24 hrs kitchen was a plus.

    Stayed in December 2022

  • Reviewed: 29 December 2022

    10
    Very professional staff and clean environment
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was awesoms

    Stayed in December 2022

  • Reviewed: 1 November 2022

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We were charged 16000 at check in whilst 14000 was advertised whilst booking

    Stayed in October 2022

  • Reviewed: 21 October 2022

    4.0
    Not worth it, doesn't justify value for money, many other properties offer much more than this.
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    The online pictures make it look better but it is just an average hotel, and surely doesn't justify the value for money. I have stayed in much better properties and spent way less than this. I could have got breakfast, pick and drop from airport and better in-house facilities in the same amount somewhere else. I am glad, I booked it for one night only, just because it was my first time there, and moved to another hotel the second day.

    Stayed in October 2022

  • Reviewed: 24 July 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly staff

    Stayed in July 2022

  • Reviewed: 23 July 2022

    4.0
    Bad Experience.
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    They asked me to pay additional 2.5% at the time of check in because i was paying through card. Please note, they didn't mentioned this 2.5% FED on website. Secondly, condition of elevator is aslo not good.

    Just location is good.

    Stayed in July 2022

  • Reviewed: 15 July 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lovely accommodation and especially the staff have been really cooperative. Mr. Jason has been really helpful at the front desk. Food of the hotel is also very good

    Stayed in July 2022

  • Reviewed: 19 June 2022

    10
    Exceptional
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Wifi is little bit slow. Need to replace simple LCD's with android LED's Or at least provide android box with simple LCD instead of Mirasact devices which is useless..

    Staff is caring and friendly. Location and environment is absolutely excellent. Breakfast, lunch and Dinner very tasty & delicious. Love this place

    Stayed in June 2022

  • Reviewed: 26 May 2022

    10
    Perfect Boutique Hotel
    • Business trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    A very well maintained property , especially the cleanliness is at par with any 5 star. The hotel is family friendly with good security measures. Very helpful staff.

    Stayed in May 2022

  • Reviewed: 27 February 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    good place to visit Jason hosted well.

    Stayed in February 2022

Showing 1 – 25

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