Golfers Lane, Moza Mohra Esawal, 47150 Murree, Pakistan
#9 of 29 hotels in Murree
Guests' ChoiceBased on 529 hotel reviews
8.0Cleanliness
8.2
Comfort
8.3
Location
8.1
Facilities
8.1
Staff
9.0
Value for money
8.0
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 May 2024
Syed
CanadaThe location is remote. You can't find any restaurants or stores nearby. If you don't have a car then you can't go anywhere. In the night, there was no water, which was later fixed by the staff.
The mountain view is awesome. The room looks nice and tidy. Breakfast is good. Sitting on the balcony is fantastic. Having a cup of hot coffee with your spouse and breathing the fresh air is lovely.
Stayed in April 2024
Reviewed: 1 May 2024
Riaz
Saudi ArabiaEverything outclass only bath shampoo quality very poor
Stayed in April 2024
Reviewed: 30 April 2024
Sohaib
PakistanThe approaching road is a little broken. Under the bed cleaning should also be done.
Breakfast was really good. Staff was very cooperative. Water supply was available.
Stayed in April 2024
Reviewed: 17 April 2024
Zahid
PakistanEverything was good staff and food service...view was amazing
Stayed in April 2024
Reviewed: 16 April 2024
Muhammad
PakistanPeaceful and relaxing place with all the facilities. On top of all exceptional mountain views.
Stayed in April 2024
Reviewed: 14 April 2024
Basharat
PakistanIt is a good place to stay with family.
Stayed in April 2024
Reviewed: 3 March 2024
Maryam
PakistanHotel ambience
Stayed in March 2024
Reviewed: 25 February 2024
Saqib
PakistanNeed to fix the final approach road to the property. Breakfast can do with a bit more variety.
Great hotel. Staff was outstanding. Especially Mr Zohaib Tariq (front desk) who accommodated early check-in and looked after us throughout. Highly recommended!
Stayed in February 2024
Reviewed: 19 February 2024
Ashraf
PakistanHot water issue in bathroom i hv to wait couple of hrs early in the morning but Hot water not coming
Rooms are good rooms are specious. Staff is cooperative and polite
Stayed in February 2024
Reviewed: 27 January 2024
Murtaza
PakistanWash room need cleaning
500 meter patch is not good
Stayed in January 2024
Reviewed: 11 December 2023
Ali
PakistanThe route till hotel.
Bedroom view was excellent.
Stayed in December 2023
Reviewed: 7 December 2023
Muhammad
BelgiumThe chalet was not cleaned up beforehand and was not maintained well. The bathroom smelled of sewage, and the rooms were freezing as the heating did not work correctly. We asked for another electric heater, which we were provided at night.
The staff was accommodating. The chalet they gave us complimentary was pretty big and had a good view overlooking the valley. The food tasted good, and the breakfast was also decent.
Stayed in December 2023
Reviewed: 1 December 2023
Faisal
PakistanNothing to add here.
The location was peaceful and had a great view. The staff was very welcoming and made sure to make our stay very comfortable. I will recommend this location to other visitors as well.
Stayed in November 2023
Reviewed: 29 November 2023
Junaid
PakistanRenovation work was going on overall, road was being repaired and work in other rooms was being done. The mountain view rooms have a partially blocked view with the building in front of the windows. Hot water is 24 hours, but in the morning when everyone is getting ready, hot water runs out. Either one has to wait for it to get heated or take a bath with cold water. I suggest to have instant geysers for rooms.
Booked 4 rooms for family for 3 nights and 4 days. Good, fast & efficient room service. Good food. Staff was nice. Loved the complimentary access (free) to PC Bhurban and the 10% food discount there. Enjoyed the overall stay.
Stayed in November 2023
Reviewed: 25 November 2023
Ammar
PakistanFood
The views are awesome
Stayed in November 2023
Reviewed: 18 November 2023
Jawad
PakistanSlow internet and no outside sitting area and the 500m bumpy road to hotel
The ambiance and the rooms are really good
Stayed in November 2023
Reviewed: 12 November 2023
Cyrus
PakistanHot water was not available on one of the two days of our stay. Road to the hotel had no lights and it was extremely dark at night to reach at the location.
Good location and comfortable. Breakfast was good. Good value for money. Staff was cordial and friendly.
Stayed in November 2023
Reviewed: 8 November 2023
Syed
PakistanInverter heater was not working well
Staff was very courteous. The pc bhurban entry ticket made our day. Else they charge 1500 for adults and 500 for kids
Stayed in November 2023
Reviewed: 4 November 2023
Shahmir
PakistanNo outside sitting available.
Quiet. Comfy beds. Cozy room. inverter available. Hot water available in bathroom. Good staff. Quick service.
Stayed in November 2023
Reviewed: 21 October 2023
Ahsan
PakistanRoad access
View and the room service
Stayed in October 2023
Reviewed: 17 October 2023
Arshad
Saudi ArabiaThe damaged road in front of the hotel, less cleaning in washrooms, bad smell,
View and breakfast and food and services, security, location, good parking.
Stayed in October 2023
Reviewed: 14 October 2023
Muhammad
United Arab EmiratesThe room booked with balcony , but there was no balcony the room that was provided.
Quite and calm pkace the breakfast was excellent.
Stayed in September 2023
Reviewed: 5 October 2023
Akhlaq
PakistanThe cleanliness needs improvement
The views were very good
Stayed in October 2023
Reviewed: 19 September 2023
Arham
PakistanLocation could be better, the small road leading upto it is broken.
Highly trained and courteous staff. Neat and clean rooms.
Stayed in September 2023
San Francisco, USA
Cluj-Napoca, Romania
Torre San Giovanni Ugento, Italy
Boutx, France
Piran, Slovenia
Roches Noires, Mauritius
Carcabuey, Spain
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content