I recently had the pleasure of staying at the Grand Millennium Hotel once again, and it was a wonderful experience as usual. Since my first visit, the service and hospitality have consistently exceeded my expectations. A special mention goes to GRO Ammara and her dedicated team for their exceptional assistance and warm welcome. From the moment I arrived, the reception staff and bell boys were attentive and courteous, making the check-in process smooth and pleasant. The suite was immaculate, clean, and tidy, providing a perfect blend of comfort and luxury. The room service team was prompt and efficient, ensuring that all my needs were met with a smile. The Grand Millennium Hotel continues to be my top choice for accommodation, thanks to its outstanding service and commitment to guest satisfaction. I highly recommend this hotel to anyone looking for a memorable and enjoyable stay.

I recently had the pleasure of staying at the Grand Millennium Hotel once again, and it was a wonderful experience as usual. Since my first visit, the service and hospitality have consistently exceeded my expectations. A special mention goes to GRO Ammara and her dedicated team for their exceptional assistance and warm welcome. From the moment I arrived, the reception staff and bell boys were attentive and courteous, making the check-in process smooth and pleasant. The suite was immaculate, clean, and tidy, providing a perfect blend of comfort and luxury. The room service team was prompt and efficient, ensuring that all my needs were met with a smile. The Grand Millennium Hotel continues to be my top choice for accommodation, thanks to its outstanding service and commitment to guest satisfaction. I highly recommend this hotel to anyone looking for a memorable and enjoyable stay.

Stayed in May 2024

The room air conditioner wasn't strong. There wasn't a fan. If there was a fan, I would've at least gotten decent sleep. My tip is to have small fans and offer if they need it. I can't sleep without having a fan noise but this one was worse because I needed the cooling from a fan as well. It got pretty warm at night. I hope you listen to my suggestions. Keep up the great work!

I loved the free breakfast. It was pretty good. There should be more options though. The hall should be air conditioned and the seats should be modern, not like the ones you get in Pakistani marriage halls. Overall, pretty good. It felt safe.

Stayed in May 2024

WiFi was poor, and very noisy

The room, the complementary bottled water everyday and the staff were lovely!

Stayed in May 2024

The internet service is intermittent and insufficient for video conferences, which made work related meetings very difficult. The hot water was also intermittent and I had to call for maintenance on multiple occasions. Eventually, they sorted it out and I didn't need to call again. The full dinner menu was not available for the duration of my stay, which may have been because of the timing of my visit. However, I would have preferred to have been given a true menu so that I was not disappointed.

My room was upgraded from a Deluxe Single Room with Balcony to the Bridal Suite at no extra cost. Whilst there was no balcony, the furniture was lovely. I originally booked in for five days, but extended because I was so comfortable. Breakfast is a simple, but tasty buffet, and I appreciated the days when fresh fruit was added to the options. The service is excellent, with the staff watching for toast and bringing chai. Guest Relations Officer, Amara was always welcoming, a cheerful face in the mornings. She was readily available to assist with anything throughout my stay. Fahad was also very helpful, organising a private car and driver to take me from Lahore to Choa Saidan Shah. Housekeeping is excellent, with the staff extremely respectful, especially as I am a woman travelling alone. I was delighted with the cleanliness and hygiene of the bathroom in particular. I checked out the day spa while I was there, taking time out for a pedicure. The staff were friendly and my feet look and feel better for the attention. Next time I visit, I am going to have a full body massage. Grand Millennium is a good value hotel. I will happily return before I cross the border at Wagah to complete my Pakistan holiday.

Stayed in May 2024

Bathrooms need a makeover and ac units need to be maintained better

Staff helpful

Stayed in May 2024

I missed coffee from espresso machine, fresh fruit and freshly squeezed juices

kindness and diligence of staff, especially care of the charming Ammara😘⚘️local breakfast sufficient for me, thank you for nice welcome

Stayed in May 2024

Breakfast was good but could be better by adding atleast fresh juices.

The room was clean and spacious. All staff members especially Ammara was very friendly and supportive of all our small requests.

Stayed in May 2024

The rate of food was very high

Stayed in May 2024

Nothing.

Location is excellent. Almost all touristic places are nearby, Complementary break fast and dinning hall were very good. Besides, attitude of Mr. Kaleem and Ms. Asmara at Front office desk/Receiption was very cooperative and helpfull for us. My family was very happy with the attitude, cleanliness, good services of staff of Receiption and House Keeping; therefore, we have extended our stay in this hotel. I, recommend other families to consider this hotewl for stay.

Stayed in April 2024

I had an issue with the hot water in my shower. They fixed it a couple of times, but it wouldn't stay fixed.

The staff was very friendly and helpful. Ammara went above and beyond. Also, very good breakfast.

Stayed in April 2024

Each day, I got a note under my door saying that room service had knocked on the door to make up the room but there was no answer (because I was out). I appreciated the consideration not to come in if I was sleeping, but I'd suggest having a card to put on the door saying 'please make up my room' instead. Otherwise, a really comfortable stay! Also hot water was rare, but not a problem at all.

Friendly reception staff, very helpful. Good location, walkable to metro and a short tuktuk ride to old Lahore. Beautiful Jinnah park just around the corner. Huge rooms! Consideration to provide a basic breakfast in the room during Ramadan was appreciated.

Stayed in March 2024

nothing

awesome but varieties should be added

Stayed in January 2024

Room was not clean and linens were too old and dirty. I requested to change the covers and put more dirty covers. Floor was not clean, there were no toothbrushes in the room

Room was spacious, breakfast/sehri was good

Stayed in March 2024

there was nothing specific that i did not like about the place. it was great

the hotel was in a good location which had good room service and the staff were friendly especially mam Amara who gave us the best service during our stay. also the breakfast was delicious.

Stayed in March 2024

The room window is noisy due to wind. It needs to be fixed

The room was good and comfortable. Everything was clean . Staff behaviour was excellent

Stayed in March 2024

It was a bit pricy, and the tax on food from menu was very high. Even on credit card 💳. I hope it will be reviewed.

Staff was very polite, every one from the counter staff to floor staff , room services. Specially GRO mrs ammara was very helpful.

Stayed in January 2024

It was a good experience overall. Mr Karim was helpful and helped in possible way to make necessary changes to room and swiftly changed room on time. Miss ammara was on frontline and making sure we are well fed at breakfast.

Stayed in February 2024

One of the rooms was messy with dirty bedding when we arrived but it was cleaned immediately once we pointed it out.

Staff was extremely friendly and helpful for everything we needed. My husband and I were given a free room upgrade because we had just gotten married! Breakfast was really good and we liked that they had activities for us to do in the hotel like ping pong and snooker. Location was really great!

Stayed in February 2024

Staff member's

Staff

Stayed in February 2024

The staff is co operative specially GRO.

Stayed in February 2024

Hotel standard can get better

Breakfast was ok . The staff Ammara she was very helpful and very welcoming .

Stayed in February 2024

Need to improve cleanness and some of facilities is not functional properly.

Location is very good all facilities like banks , atms , pharmacy etc . Nearby.

Stayed in February 2024

Nothing

Each & every

Stayed in February 2024

Location

spacious rooms

Stayed in February 2024