Ela Beach Road, 495 Port Moresby, Papua New Guinea
#12 of 14 hotels in Port Moresby
Guests' ChoiceBased on 232 hotel reviews
7.0Cleanliness
7.5
Comfort
7.7
Location
8.9
Facilities
7.2
Staff
8.0
Value for money
7.1
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 28 April 2024
Maraki
Papua New GuineaThat the room was not prepared like we expected. The stains on the chair, wall and sink were a bit of turn off. The room smelled funky when we first stepped in. And also it would be more convenient to have curtains rather than blinds.
The staff were very friendly and quite helpful. The location of the room was a bonus as well, with stairs just right outside (room 317). It was nice that all the TV channels were working.
Stayed in April 2024
Reviewed: 28 April 2024
Dpsdom
AustraliaRooms a little aged and starting to show signs of deterioration.
Close to all amenities . Staff are very friendly
Stayed in April 2024
Reviewed: 18 April 2024
Gracelyn
Papua New GuineaI wanted a room with the balcony overlooking the sea, which I got however would have enjoyed the chairs on the balcony but they were soaked with water. The showers didn't have soap or body wash, not even shampoo.
Stayed in March 2024
Reviewed: 7 April 2024
Elsie
Papua New GuineaThe aircon in room 420 was not working well
Stayed in April 2024
Reviewed: 29 March 2024
Mci1409
Papua New GuineaThe bathroom sliding door was hard to fully close🤦♀️
Bed was comfy
Stayed in March 2024
Reviewed: 18 March 2024
Isapi
Papua New GuineaBuffet
Did not have breakfast
Stayed in March 2024
Reviewed: 17 March 2024
Melanie
Papua New GuineaTook a while for the hot water to kick in. Playing up a little. Don't like the checkout time. 11am would be better like crowne plaza. No room service for the items down at the bakery/deli. Wish you could make your pool bigger. The shampoo and conditioning machines were broken. Signs of facilities breaking down. Please keep the standard up.
I love the room size that are opposite the beach. Not in the tower but on the side where u have indoor kids pool above. Love the premier king rooms they're a very good size. Love the veranda. Towels, water pressure. Food options down at the bakery is very good. at least it's different and less pricier than the hotel menu and still high quality. HANNAHS BEAUTY BOX big bonus to have it indoors. Love the gym. Pools x 2= very good that u have 2. Right next to the beach.
Stayed in March 2024
Reviewed: 13 February 2024
Joy
AustraliaThe Staff were excellent
Stayed in February 2024
Reviewed: 5 February 2024
Micah
Papua New GuineaTV channel
Provided my own
Stayed in February 2024
Reviewed: 28 December 2023
Shirley
Papua New Guinea1x pool under maintenance and the other over crowded especially at holiday season. Would be nice to have a bigger pool.
Very good location near the beach if anyone wants to go for a walk/exercise along the beach side. comfortable room and spacious, with sea/beach views.
Stayed in December 2023
Reviewed: 23 September 2023
Peni
Papua New GuineaWifi network was so bad.
Location design and staff members
Stayed in September 2023
Reviewed: 20 September 2023
Timothy
AustraliaStaff didn't bring my change from room service
Location and friendly staff
Stayed in August 2023
Reviewed: 19 September 2023
Gadelkareem
Papua New GuineaThe access door to my room was closed most of the time, have to call the staff to open
Stayed in September 2023
Reviewed: 16 September 2023
Rodger
Papua New GuineaThe two chairs inside the room were not suitable with the round table. you had to lean all the way back. it is meant for out doors. a couch would be referred with a rectangular coffee table like the other premium room i got earlier when i stayed there.
Location was good with the sea view to watch the independence celebrations from the balcony.
Stayed in September 2023
Reviewed: 23 August 2023
Michaeline
AustraliaBreakfast menu could do with some sprucing up and bit more variety on the buffet. TV in the room did not work.
Super friendly staff. Very accommodating. Clean facilities. Comfortable beds. Great views and a fantastic location.
Stayed in August 2023
Reviewed: 1 August 2023
A
United KingdomFurniture and fittings in the room were tired. One of our rooms had no toilet seat attached, a broken aircon unit, no towels and an old TV. In the other the kitchenette had very little by way of cutlery and crockery.
Location and view. Friendly and helpful staff.
Stayed in July 2023
Reviewed: 16 May 2023
Christopher
AustraliaGiven wrong room when I checked in. Had to go back down to reception and get the room I booked with the kitchenette. When I finally got the correct room, the microwave was missing. The key would not work to get me back into the main building and every time I had to go to a different level until I could find a way in. reception could not seem to rectify the key access. The pool was out of commission - no mention of this at the time of booking. Wifi was not transferred to the correct room during the whole stay of 4 nights I had to log in using the other room number. Wifi extraordinarily slow.
Central location. easy parking. Right on the beach notwithstanding one of the worlds filthiest beaches.
Stayed in May 2023
Reviewed: 6 April 2023
Theresa
AustraliaBalcony wasn’t cleaned at all The lift was very smelly
Stayed in March 2023
Reviewed: 12 March 2023
Theresa
AustraliaJust more cleaning - 1 staff to clean 14 rooms is where it is lacking. It is a convenient location however the room rates are just too expensive for the quality of service
Room 438- There was construction noise, need to clean the lift and my balcony was never cleaned-dirty. No tissues in the room. My air conditioner wasn’t working properly- requested for it to be looked at but they never did. Need to be more clean for the amount they charged.
Stayed in March 2023
Reviewed: 10 March 2023
Roselyn
Papua New GuineaCheck in at 2pm is a little too late. Water was not so hot. Towels were brought in very late.
The location is great. Quiet place with a beautiful view out the sea/beachfront. Friendly and helpful staff.
Stayed in March 2023
Reviewed: 21 January 2023
Raj
FijiRoom
Location
Stayed in December 2022
Reviewed: 31 December 2022
Yoli
FijiA few of the front office staff do not seem to know how to talk to guests with courtesy
The location close to Ela Beach with its cooling breeze and lovely Christmas decorations.
Stayed in December 2022
Reviewed: 18 November 2022
Flateg
RomaniaWhen they clean the room, they use an air refresher, if i can call it so, which smells more like a chemical weapon. i couldn't breath and that smell was there even after 4 days...
Very nice and friendly personnel There is a café, pizzeria and restaurant at the property, no need to go out
Stayed in November 2022
Reviewed: 1 November 2022
Rakaiwa
Papua New GuineaNothing
The secure location close to the cbd
Stayed in October 2022
Niagara Falls, Canada
Puerto de Santiago, Spain
Pornic, France
Orlando, USA
Roscoff, France
Wetlina, Poland
Calella, Spain
Inver Grove Heights, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content