Based on 530 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
7.8
Facilities
8.2
Staff
9.0
Value for money
8.1
Free WiFi
8.1
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End of dialog contentReviewed: 12 May 2024
Marinescu
RomaniaThere was some work on the facade of the hotel and they started early making noise. Some problems with the water supply in my room. Overpriced breakfast.
Incredibly large room. Very comfortable. The staff provided free breakfast on the account that I faced some problems with water supply in my room.
Stayed in May 2024
Reviewed: 2 May 2024
S
United StatesConstruction happening. Confusing entry.
Very large and comfortable room and bed.
Stayed in April 2024
Reviewed: 20 April 2024
David
Switzerland10 minutes drives to the souk and center
Great value for the price, we enjoyed the calm of the place. Room very confortable.
Stayed in April 2024
Reviewed: 14 April 2024
Brian
United KingdomHotel needs updated but they were doing that
Staff were friendly and helpful Price was good Air con was good Wi-Fi good
Stayed in April 2024
Reviewed: 14 April 2024
Elina
FinlandA nice place to stay. Very friendly staff, clean and functional place. Good base for exploring the area with a car - located in the outskirts of the city.
Stayed in March 2024
Reviewed: 14 April 2024
Florian
SwitzerlandNone really.
Very helpful and professional staff, good location, the restaurant (breakfast + dinner) serves very good food. The location is easy to find.The gym is just OK, but by no meanings bad. We wold like to come back.
Stayed in February 2024
Reviewed: 11 April 2024
Jean-philippe
OmanThe Hotel is far away from the center, the Sooq (the nicest in Oman) or the restaurant area. So you need a car. Although, the Hotel restaurant is probably the best option in town beside Vaidyan.
Very kind personel, there is a brand new and superb pool on the first floor, the room are comfy and large. This is probably the best Hotel in Sur.
Stayed in April 2024
Reviewed: 20 March 2024
Raymond
United StatesOur only complaint was the many electrical switches. It was a bit of a game to determine which switches operated which lights/outlets. A minor inconvenience.
We were pleased with the high standard of the generous-sized, well-furnished rooms. The beds were comfortable and a large breakfast buffet prepared us for our travels the next morning. Upon arrival, our greeting from the manager exuded warm Omani hospitality and we experienced excellent service throughout our short stay.
Stayed in March 2024
Reviewed: 19 March 2024
Khaldoun
United Arab Emiratesthe TV, needs to be changed to Smart TV at least I can use my subscription with amazon video or Netflix.
All the above mentioned were good.
Stayed in March 2024
Reviewed: 19 March 2024
Jan-len
OmanShowerdoor was broken. They used a curtain in its place. Not very up-to-standard for a hotel.
Stayed in March 2024
Reviewed: 18 March 2024
Springrainapril
LuxembourgRoom a little outdated, bathroom has the usual small mold issues in the creases, but nothing severe.
Clean and spacious, comfortable beds, simple setup, easy ro reach, free parking out front. Staff is super friendly. They leave 2 free water bottles for you. There is nit much in the neighborhood, so you'll need a car.
Stayed in March 2024
Reviewed: 17 March 2024
Sara
United StatesStaff was friendly. Breakfast was sufficient but nothing special. Room was ok but would have appreciated cooler AC. Not within walking distance of anything so had to take the car out to explore.
Stayed in February 2024
Reviewed: 9 March 2024
Sibylle
Switzerland- Location is outside the city next to a big street - You will need a car to reach the sights of the city and any restaurant
- Easy to find and to park - Spacious rooms and 2 pools - 1 restaurant with very good food - Friendly and accommodating staff
Stayed in February 2024
Reviewed: 5 March 2024
Melanie
United KingdomParking right outside, good restaurant, accessible for main roads.
Stayed in March 2024
Reviewed: 26 February 2024
Singh
United Arab EmiratesThe location and the rooms are superb.
Stayed in February 2024
Reviewed: 22 February 2024
Chris
New ZealandNothing
Great staff comfortable room and a great restaurant
Stayed in February 2024
Reviewed: 9 February 2024
Khaldoun
United Arab Emiratesbreakfast was poor selections.
The staff
Stayed in December 2023
Reviewed: 2 February 2024
Kahlan
Oman.
.
Stayed in January 2024
Reviewed: 30 January 2024
Agilera
RussiaEverything was nice!
The hotel is convenient. The room was absolutely amazing, too big, clean, comfortable and with a balcony. The front desk staff was very helpful and polite. They upgraded us to a high category room for free. The hotel's location is ideal for a stopover while traveling through this beautiful country.
Stayed in January 2024
Reviewed: 28 January 2024
Peter
United KingdomThe room was a great size, and the staff were very helpful and attentive. The breakfast was also great. Excellent value for money,
Stayed in January 2024
Reviewed: 22 January 2024
Abdulla
QatarRoom Floor was tiles , not carpet
Location and staff hospitality
Stayed in January 2024
Reviewed: 16 January 2024
Ralf
GermanyPool area could be upgraded / maintained. 15 minutes to the old town with car.
Clean and nice room. Very good breakfast.
Stayed in January 2024
Reviewed: 14 January 2024
Franc
SloveniaEnough space for parking
Stayed in January 2024
Reviewed: 8 January 2024
Carla
United KingdomThe rooms are not super new, but they are spacious and clean.
Great breakfast included, very easy to park there, option to choose between king size or two beds
Stayed in January 2024
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