PO Box 644 , Muscat, 113 Muscat, Oman
#32 of 166 hotels in Muscat
Guests' ChoiceBased on 1603 hotel reviews
8.5Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.7
Staff
9.1
Value for money
7.5
Free WiFi
7.8
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End of dialog contentReviewed: 26 May 2024
Victoria
United KingdomI had to leave
All the staff were amazing!!
Stayed in May 2024
Reviewed: 26 May 2024
R
OmanAccomodating and pleasing staff. Beautiful and wonderful place. The scenery is great. The foods are exceptional.
Stayed in May 2024
Reviewed: 24 May 2024
Ehsan
United StatesEverybody in the hotel are very friendly,samira is a perfect
Stayed in May 2024
Reviewed: 24 May 2024
Stuart
United KingdomNot their fault, but the cost of alcohol was expensive.
It was a complete break. The beach bar was fabulous and while on the beach we managed to snorkel with turtles - something that was unexpected and breathtaking.
Stayed in May 2024
Reviewed: 20 May 2024
Daniel
SwitzerlandFood prices are high.
Really extremely friendly personnel!
Stayed in May 2024
Reviewed: 20 May 2024
Eric
United Arab EmiratesThank you for your hospitality and making our stay comfortable. I do not have anything to add since we were very happy with our experience. We will definitely be returning."
I recently stayed at this wonderful accommodation in Muscat and I have to say, it exceeded all of my expectations. The result is extremely family oriented and offers the best activities for a short term stay. From the comfortable rooms to the fun-filled activities, my family and I had a fantastic time here. Highly recommended for anyone visiting Muscat!
Stayed in April 2024
Reviewed: 19 May 2024
Marhoon
OmanWe could not stay longer
Everything was extraordinary and outstanding. My family said it was the best vacation ever.
Stayed in May 2024
Reviewed: 18 May 2024
Ammar
Omanswimming pool, friendly for children
Stayed in May 2024
Reviewed: 17 May 2024
Christian
OmanVery nice very calm and confortable. Nice view.
Stayed in May 2024
Reviewed: 14 May 2024
Báirbre
United Arab EmiratesWonderful stay. Staff were super helpful and kind, catering to any requests we had. Would stay again!
Stayed in March 2024
Reviewed: 14 May 2024
Ana
United StatesNothing
Beautiful setting, excellent facilities, warm staff…a “total package” resort experience that left me completely relaxed and my whole family wanting to come back soon!
Stayed in May 2024
Reviewed: 13 May 2024
Abdalrahman
OmanNothing
Food and activities
Stayed in May 2024
Reviewed: 13 May 2024
Saheer
OmanNothing
Breathtaking views of the Gulf of Oman, offering a serene and picturesque setting
Stayed in May 2024
Reviewed: 9 May 2024
Shady
United Arab EmiratesThe food can be better and less pricy
The facility and location
Stayed in April 2024
Reviewed: 6 May 2024
Maryna
United Arab EmiratesThe staff at the reception is not welcoming at all. It came with big surprise as during the hikes we have always been amazed by the hospitality of Omani people - always smiling, always welcoming to their homes, offering food, etc. However, during the check in, the staff was short in answers, not helpful, and not welcoming at all. Phillipino lady the next day was good though. Also, food is overpriced in Samba restaurant. Portions are small, and overall not the greatest. Breakfast in Samba was okay, however, on our second day we checked out Al Tanoor restaurant for breakfast in Bandar Hotel and we were shocked at how different it was compared to Samba. Much brighter, much nicer ambiance, a much better presentation and service was outstanding!
The location is beautiful, the rooms were very decent, and the overall property is really really nice. We loved using the lazy river.
Stayed in May 2024
Reviewed: 6 May 2024
Cherryl
United Arab EmiratesThe view, the staff were very friendly and helpful.
Stayed in April 2024
Reviewed: 6 May 2024
Gabriela
SwitzerlandWhile the resort itself is beautiful (albeit rooms are dated -and good facilities for kids - the level of service we received at this hotel was appalling
Stayed in April 2024
Reviewed: 5 May 2024
Sultan
OmanNothing negative observe/experienced.
Staff very friendly and helpful for any requirements
Stayed in May 2024
Reviewed: 5 May 2024
Abdulaziz
OmanPrice could be lower
Everything
Stayed in May 2024
Reviewed: 4 May 2024
Shahariza
MalaysiaNothing
First of all the attentiveness of all staff especially Jay and Nancy. They were the greatest first impression of the hotel. And secondly, everything about the hotel.
Stayed in May 2024
Reviewed: 27 April 2024
Erica
United Arab EmiratesLooking a little dated especially for the price. Service was not great.
Lovely grounds and facilities for kids
Stayed in April 2024
Reviewed: 24 April 2024
Asim
United KingdomItalian restaurant food. Staff were amazing. No massage available at the beach or poolside.
Beach amazing breakfast amazing Tried all restaurants. I would say 8/10 exceptional The other 2 standard. Staff = The best. Accommodated me and my pregnant wife. Noushad, Mouahmmad balouchi and Aadil. Thank you so much. And the manager of Al Tanoor and the staff at Chinese restaurant.
Stayed in April 2024
Reviewed: 24 April 2024
Ali
OmanThey certainly need more elevators
Perfect resort
Stayed in April 2024
Reviewed: 23 April 2024
Kf
United KingdomThe room was spacious however the décor was a little old and outdated. The food served in the restaurant by the pool was bad. There was only one other table when we ate there but we waited for 20+ mins for our drinks and then some more for our food. The food was poor (lumpy mash potato) and expensive, think British chain pub food.
We didn't realise this, but there are actually three hotels on the resort and we mistakenly booked the family hotel - so beware. The staff were helpful but overall the hotel was pretty average for a Shangri-La and I would definitely not call it a 5* hotel. Perhaps the adult only resort is better.
Stayed in April 2024
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