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Reviews of Jumeirah Muscat Bay Oman 5 stars

Saraya Bandar Jissah SAOC, P.O Box 605, PC 115, Qantab, Muscat, Sultanate of Oman, 115 Muscat, Oman

#3 of 166 hotels in Muscat

Guests' Choice

Review score

Based on 604 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.7

  • Location

    9.4

  • Facilities

    9.5

  • Staff

    9.5

  • Value for money

    8.4

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 25 May 2024

    10
    Love it! Definitely I’ll come back!
    • Leisure trip
    • Solo traveller
    • Deluxe Ocean Room
    • Stayed 1 night
    • Submitted via mobile

    Can’t explain how I enjoyed to stay at Jumeirah so much, specially enjoyed the yoga class with Jun and communication with manager at fitness center was so perfect, every single moment and detail was unforgettable. Thank you so much, Jumeirah team for this experience!

    Stayed in May 2024

  • Reviewed: 24 May 2024

    10
    Exceptional geographical location
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Exceptional geographical location that has wonderful beach, the services are excellent, the team.

    Stayed in April 2024

  • Reviewed: 16 May 2024

    9.0
    Amazing gateway
    • Leisure trip
    • Group
    • Deluxe Ocean Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Room rate expensive

    Friendly staff Breakfast delicious

    Stayed in April 2024

  • Reviewed: 15 May 2024

    8.0
    Overall value for money could be better compared to similar hotels in the region
    • Leisure trip
    • Couple
    • Deluxe Ocean Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    - No special attention - Restaurants low value for money

    - Newly built hotel with modern amenities - Friendly staff - Clean

    Stayed in May 2024

  • Reviewed: 14 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Ocean Room
    • Stayed 2 nights

    Big really expensive, not to mention the alcohol

    Food was ecelellen

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room with Balcony
    • Stayed 4 nights

    Everything was perfect

    Fantastic sea view. Spacious and modern rooms. Very beautiful beach with turtles). Extremely helpful staff. Great buffet breakfasts and dinners. Wi-fi works everywhere.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Ocean Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    I loved everything

    Loved everything about it and the premium lounge and their entire team is amazing

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Ocean Room with Balcony
    • Stayed 2 nights

    food was pretty exprensive.

    snorkelling right there was incredible - turtles everywhere + fresh scallop sashimi.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Stunning scenery
    • Leisure trip
    • Couple
    • Deluxe Ocean Room
    • Stayed 2 nights
    • Submitted via mobile

    The price of the hotel is rather pricey. People reserve sun beds very early in the morning and then they don’t show up until noon.

    What we loved most was the scenery. Beautiful bay guarded by a small island and surrounded by mountains. And lots pf greenery arround the hotel. You really feel like in an oasis. The beach is really nice and peaceful and the views from the first row of sun beds are stunning. Stuff is really friendly and will go out of their way to make you feel comfortable. I accidentally dropped my phone while walking from the beach and they helped me find it. I was really grateful.

    Stayed in May 2024

  • Reviewed: 2 May 2024

    10
    Beyond expectations
    • Leisure trip
    • Couple
    • Deluxe Ocean Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing !

    This is our second stay in Jumeirah Muscat, and fifth visit to Oman .. but this hotel is beyond expectations.. when they knew we had early morning trip before breakfast opening they packed our breakfast in small containers full of sandwiches, pastries and fruits *complimentary service* On daily basis we would find fresh flowers in the room, and room cleanliness is amazing .. Super friendly staff, and would accommodate your needs before you ask. They increased their water sports activities and would also help you plan trips outside the hotel .. Wide variety of restaurants and delicious food

    Stayed in May 2024

  • Reviewed: 2 May 2024

    8.0
    Great relaxing beach stay in family.
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room with Balcony
    • Stayed 5 nights
    • Submitted via mobile

    Too much busy during weekends. On weekends wifi network is not working at full speed. I expected more from the gym, more space and equipment.

    The breakfast was superb. The decoration and the staff are 5 stars.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything! Perfect location for family with baby. Everybody so nice!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    10
    Very nice place
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room
    • Stayed 4 nights
    • Submitted via mobile

    Everything is good I can not complain

    The hotel is wonderful and the service is great. The hotel is new and it is one of the best I ever seen

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Perfect
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room with Balcony
    • Stayed 2 nights
    • Submitted via mobile

    May be a bit more sun loungers by the pool

    Everything was extraordinary

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    The view from my hotel room was absolutely beautiful! The hotel staff was very attentive and kind! A special thank you t
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room
    • Stayed 4 nights
    • Submitted via mobile

    The view from my hotel room was absolutely beautiful! The hotel staff was very attentive and kind! A special thank you to Marj and mr vivek! I will definitely recommend this place to any friends and family wanting to visit Oman!

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    I felt completely relaxed and rejuvenated ♥️
    • Leisure trip
    • Couple
    • Deluxe Ocean Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Nothing.

    The secluded location. The Italian Red and the rooftop bar. The massage at the spa was fabulous too!

    Stayed in April 2024

  • Reviewed: 15 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Ocean Room with Balcony
    • Stayed 4 nights

    The soundproofing in the room did not seem very strong - we could hear noises (doors slamming, children) even with the door firmly shut. Not a dealbreaker for us but something to consider.

    Staff in the swimming areas and restaurants were very attentive. The food in the onsite restaurant - Peridot - and room service was delicious and had a lot of variety, you will definitely not run out of options. Excellent swimming pool facilities. Our room seemed very new and well-maintained, with full amenities.

    Stayed in April 2024

  • Reviewed: 10 April 2024

    10
    Amazing location , very private, attaining service
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    All good , sofa bed could of been more comfortable

    Only limited rooms so when full didn’t feel over rushed

    Stayed in April 2024

  • Reviewed: 7 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Garden Room
    • Stayed 7 nights
    • Submitted via mobile

    The food and the resturant were really bad Not so many choices for children

    The property was clean, the staff were friendly, the beach was amazing with kids

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    happy and relaxed
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room with Balcony
    • Stayed 1 night
    • Submitted via mobile

    noting

    it liked every thing in the hotel

    Stayed in January 2024

  • Reviewed: 1 April 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Deluxe Ocean Room with Balcony
    • Stayed 12 nights

    There could have been more choice in the catering. Ramadan was certainly an influence, but I would have expected a wider choice of breakfast and dinner.

    The service was excellent in every area.

    Stayed in March 2024

  • Reviewed: 31 March 2024

    9.0
    A great, relaxing experience
    • Leisure trip
    • Solo traveller
    • Deluxe Ocean Room with Balcony
    • Stayed 4 nights

    The wifi was very limited as I could not make any phone calls home via WhatsApp. This might be common to the region, but Jamal on reception helped me with a VPN link, but it wasn't easy to use. Some families had very noisy children in the restaurants and I do wonder if there should be a curfew for bringing very young children into some high quality restaurants like Brezza. Its hard for staff to intervene, but some families were quite selfish in ignoring the interests of fellow diners.

    I had been recommended this hotel by a friend as it was relatively new and freshly furnished. The accommodation and room service were very good. My restaurant choice was limited due to Ramadan, as only one restaurant, Brezza, was serving alcohol during my stay. Having said that, the food and wine in Brezza was fantastic and I received excellent personal service there. I loved the beach experience and enjoyed a spa treatment. As a solo traveller, I was welcomed and looked after and received personal service from many staff, so it’s hard to name them all but Marj and Jamal ( on reception) stood out in particular.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    9.0
    A great location for a short break
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    A beautiful location, a stunning view from the room. The room was generously sized and kept spotless. The buffet was spectacular for breakfast and lunch. The beach was immaculate.

    Stayed in February 2024

  • Reviewed: 25 March 2024

    10
    Great hotel, amazing staff, a tad expensive
    • Leisure trip
    • Family with young children
    • Deluxe Ocean Room with Balcony
    • Stayed 10 nights
    • Submitted via mobile

    Restaurants are REALLY expensive. I mean almost 40€ for a chicken Caesar salad

    Brand new, super clean, incredibly good service, relatively small and cozy, good restaurants and the beach is not crowded

    Stayed in March 2024

Showing 1 – 25

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