Near Mall of Oman, Express Highway | Bawshar, 112 Muscat, Oman
#21 of 166 hotels in Muscat
Guests' ChoiceBased on 132 hotel reviews
8.8Cleanliness
9.3
Comfort
9.2
Location
8.6
Facilities
9.0
Staff
9.2
Value for money
8.7
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 May 2024
Mohammed
Oman-Bath cleaning items not available ( brush teeth, paste, shampoo, conditioner, comb, razor). -Shower water is very hot even when you put it at cold option.
-Newly built -Very clean room
Stayed in May 2024
Reviewed: 13 May 2024
صو
OmanThey made our day with nice surprise much thanks
Stayed in May 2024
Reviewed: 9 May 2024
Omar
OmanNone
The location,staff and the cleaners of the room.
Stayed in May 2024
Reviewed: 7 May 2024
Loai
JordanClean new hotel, good rooms, friendly staff, good location
Stayed in February 2024
Reviewed: 6 May 2024
Patrick
AustraliaNice & Clean Rooms. Close to the Mall of Oman.
Stayed in May 2024
Reviewed: 2 May 2024
Robynn
United Arab EmiratesNothing to do with the hotel itself but some noisy guests in the room next door.
Brand new, very clean and tidy, exceptionally helpful staff.
Stayed in April 2024
Reviewed: 22 April 2024
Marc
Germany-
Very nice staff. Perfect place to explore the Muscat area by car. Close to the Sultan Qaboos Grand Mosque. We had a great time!
Stayed in March 2024
Reviewed: 16 April 2024
Shabin
United Arab EmiratesNothing
Brand new & Facilities
Stayed in April 2024
Reviewed: 16 April 2024
Nadia
FranceNothing everything was perfect
The hotel was amazing, staff very friendly and nice. The room is beautiful, large clean and everything is new. I enjoyed my stay and slept so well
Stayed in April 2024
Reviewed: 16 April 2024
Suboohi
OmanThe location is not that great.. there’s nothing at all nearby at walking distance.. though places are not too far to reach by car..
The properly seems new and squeaky clean and has stylish modern minimalist interior.
Stayed in April 2024
Reviewed: 16 April 2024
Natasha
KuwaitNothing
Clean and modern
Stayed in April 2024
Reviewed: 16 April 2024
Mamabolo
OmanNothing honestly
Cleanliness, friendly stuff,the room itself, good price everything was just spot on
Stayed in April 2024
Reviewed: 14 April 2024
Yara
OmanI liked the hotel very much it’s brand new hotel been very clean and the employees were very friendly specially Veena as I asked for late check out and got it although it was Eid time Definitely I will be back
Stayed in April 2024
Reviewed: 14 April 2024
Salwa
United Arab EmiratesRooms were not soundproof. We could hear noise from the adjacent rooms and they could hear ours as well. Not sure if it’s the case for all rooms but ours had an adjoining door to the other room. Could be because of that. They had complained about the noise our son made in the morning. The location is quite far from Mutrah souq and other popular sites. It’s about a 30 min drive away.
Clean and spacious room and bathroom. Nice pool and lounge area, good coffee in the restaurant. The rooms were much nicer than other more expensive hotels. Location is close to Sultan Qaboos Mosque and Mall of Oman. Also good for visits to other sites than are away from the city like Wadi Shab or Bimma sinkhole. Only a 5 min drive away from other streets like Al Ghubrah with a lot of restaurants and shops. We would definitely come back here on our next visit.
Stayed in April 2024
Reviewed: 11 April 2024
Jitender
IndiaThey should include more options in breakfast menu.
Spacious room
Stayed in April 2024
Reviewed: 11 April 2024
Aparajita
IndiaBuffet options were a little limited. There were no bathrobes in the rooms which made going to and fro from the room to the pool a little awkward. There is a changing room near the pool but it’s via the gym so having robes in the room would have been convenient. I was informed during checkout that robes are available on request but the pool staff should be made aware of it because they didn’t mention it when I asked
The property is very well maintained, the rooms are spacious, there is a great coffee shop in the property and the food at the restaurant is pretty good as well. The staff was really courteous and went out of their way to ensure a smooth and enjoyable stay. Veena at the front desk was very helpful and made our stay very convenient . The suite comes with appliances like microwave, washing machine and a hot plate which makes staying with family and small kids so much easier
Stayed in April 2024
Reviewed: 10 April 2024
J
United Kingdom-Nothing really... -Perhaps some background music in the pool area would be nice to further enhance the atmosphere? -Room service was expensive (e.g. 13 USD for a very tiny bowl of plain lentil soup) (it was nice though!).
-New -Lovely, fresh modern room with nice lighting options -Spotlessly clean -Beautiful poolside area with plenty of new loungers and seating
Stayed in April 2024
Reviewed: 4 April 2024
Mazin
OmanNothing.
I would to extend my thanks to the reception employee Waleed for his greet hospitality to us and I highly recommend the hotel's management to award him as best employee of the month.
Stayed in April 2024
Reviewed: 1 April 2024
Stephen
ThailandA bit difficult to find the hotel, the expressway system in Muscat is confusing, even for locals and taxi drivers.
Excellent staff, very friendly and helpful.
Stayed in March 2024
Reviewed: 31 March 2024
Gulam
Saudi ArabiaNothing
Excellent location. Very good breakfast. Clean and brand new hotel. Excellent pool. I will definitely stay in this hotel again
Stayed in March 2024
Reviewed: 19 March 2024
Vital
BelgiumIt was not a perfect stay. We had some technical problems in the room, but manager on duty Christy Job handled the whole situation great. So we left with a fantastic feeling … thank you, Christy !!!
Stayed in March 2024
Reviewed: 19 March 2024
Mohsin
OmanFriendly staff & very good location.
Stayed in March 2024
Reviewed: 16 March 2024
Yazdan
OmanExcellent hotel, unbelievably clean, nice staff, and cozy rooms! Highly recommend it.
Stayed in March 2024
Reviewed: 16 March 2024
Marina
OmanVert excellent hotel Staff perfect and very helpful and friendly Buffet was more than excellent Food is very tasty
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content