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Reviews of Crowne Plaza Muscat, an IHG Hotel 4 stars

PO Box 1455, 113 Muscat, Oman

#23 of 166 hotels in Muscat

Guests' Choice

Review score

Based on 1379 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.2

  • Location

    9.3

  • Facilities

    9.0

  • Staff

    9.2

  • Value for money

    8.0

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 23 February 2024

    9.0
    Lovely hotel in great location overlooking the beach. (Shame about the planes though)
    • Leisure trip
    • Couple
    • 1 King Bed Sea View Balcony
    • Stayed 10 nights

    I'm not a fan of music being played all day around the pool, I prefer to listen to birds, the sea etc. but having said that the style of music played wasn't too intrusive. In the evenings, however, there were often events on the bottom lawn where the noise from the PR system was unnecessarily loud. I don't need to know which employee has won what award at a corporate event when I'm on holiday! I particularly disliked the live music that was played on our last night (Tuesday 20th) - we couldn't sit on our balcony as it was so loud. Also, planes going over as they came into land was unfortunate but there's nothing the hotel can do about this.

    A spacious, well-equipped room with a bath as an unexpected bonus. It was good to have a choice of restaurants (Omani/Persian, Gastro-pub, Italian, Buffet restaurant, Edge) so we could change where to eat during our stay without leaving the hotel. The advertised shuttle service has a very limited schedule but the 24/7 taxi service with cars immediately available more than made up for this. Staff were helpful, friendly and efficient.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    10
    Loved it.
    • Leisure trip
    • Family with young children
    • Family Room Sofa Bed
    • Stayed 3 nights

    more reasonable prices in otherwise lovely and tasty restaurant would be good ( but we had dinner there every night anyway)

    Very helpful staff (Najma, Talal, Maddy and others) helped a lot with returning swiftly my airpods left at the hotel. Much appreciated, thanks again! The stay was very good. Although initially we thought we got a garden view room, we actually got a half- sea view which was nice. We liked hotel's private beach, kids enjoyed the pool, all clean and comfortable. The restaurant above the pool has great food and was busy every evening (note though: prices there are way above any other Omani restaurant we visited) Very good breakfast too. Spacious room - we were 2 adults and 2 kids in one room - I had my doubts about it but we felt very comfortable in the room! Sunsets are amazing

    Stayed in February 2024

  • Reviewed: 22 February 2024

    9.0
    Great hotel.
    • Leisure trip
    • Couple
    • Sea View Room
    • Stayed 10 nights
    • Submitted via mobile

    Although minor, non-alcoholic beverages were very expensive. A small bottle of water at OMR0.20O in many locations was OMR1.217 plus taxes of approx 23% in the hotel.That is exorbitant.

    The location is first class as it has an unrivalled view out to sea and within easy access of major sites e.g. the Grand Mosque and Muttrah Souq. The service was fantastic, attentive and friendly. Food was excellent.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    Amazing
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night

    Nothing. Everything was great

    The view from the pool at sunset is exceptional! Great atmosphere at the bar around the pool. We had a very relaxing afternoon. Breakfast was very good as well, with a lot of options available.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    10
    We were a multigenerational family of nine from four to 78. Great choice of restaurants and food. Central location for
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    All good. Building next door but on the whole didn’t worry us.

    Great location and facilities.

    Stayed in February 2024

  • Reviewed: 18 February 2024

    9.0
    Great location with excellent views. Good food choices and lovely staff.
    • Leisure trip
    • Family with young children
    • 2 Twin Beds Sea View Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Rooms were a bit outdated

    Lovely view, comfy beds, excellent food.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    Excellent
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Free breakfast is needed

    Beach view

    Stayed in February 2024

  • Reviewed: 17 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 2 nights
    • Submitted via mobile

    Loved the hotel The beach 🏖 with rocks around is amazing Two heated pools. Gym with squash, tennis, hammam, sauna Spa with massages There is a nice pub with great food and also loved the Shiraz restaurant with local food. Amazing,! There is a charger for e-vahicle free of charge on the parking, for us it was important

    Stayed in February 2024

  • Reviewed: 16 February 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • King Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Everything nice, no complains

    Stayed in January 2024

  • Reviewed: 16 February 2024

    10
    Wonderful
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The staff was so helpful. We are at all their restaurants and the food was excellent.

    Stayed in February 2024

  • Reviewed: 14 February 2024

    8.0
    Very good
    • Business trip
    • Group
    • Superior Room
    • Stayed 1 night

    breakfast

    Stayed in January 2024

  • Reviewed: 12 February 2024

    9.0
    Amazing stay!
    • Leisure trip
    • Group
    • Superior Room
    • Stayed 2 nights

    The infinity pool is amazing. The staff was incredibly helpful. The food was so good.

    Stayed in February 2024

  • Reviewed: 12 February 2024

    10
    Beautiful hotel
    • Leisure trip
    • Couple
    • Standard Room - King Bed
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything

    Stayed in January 2024

  • Reviewed: 10 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Room - King Bed
    • Stayed 1 night
    • Submitted via mobile

    Room design Location View Breakfast

    Stayed in February 2024

  • Reviewed: 9 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Family Room Sofa Bed
    • Stayed 3 nights

    Nothing..

    The accommodation was amazing, we enjoyed it very much. Our room was big enough for a four members family. The breakfest was very delicious with many options. There are many restaurants there, bar, where you can watch the sunset, tennis court's, table tennis, too pools and an access to the small but nice beach.

    Stayed in February 2024

  • Reviewed: 9 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Prices of restaurant are without taxes. Very surprising! Even more when you discover tax on alcool, on services, tourist tax and vat.

    Very noce vie. Swimming pool awsome.

    Stayed in February 2024

  • Reviewed: 7 February 2024

    8.0
    Overall good & pleasant, not sure about value for money
    • Leisure trip
    • Solo traveller
    • Superior Room
    • Stayed 7 nights
    • Submitted via mobile

    1. Service at the pool is non-existant. Felt like a joke. I don’t understand why this specific Edge bar in the hotel is run so bad. Also, sunbeds at the pool should be replaced in order to have a feel of a decent hotel. 2. I’ve stayed in what it appears to be a not renovated room. And the room was really shabby on one hand. On another - I can not understand how a holiday-purposed hotel allows to have wardrobe in the room that fit 5 hangers max.

    Location, service overall, dawn views Also, check-in service was excellent, the lady in the reception was super helpful, also got me an early check-in

    Stayed in February 2024

  • Reviewed: 7 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • 1 King Bed Sea View Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Everyone was absolutely amazing, so welcoming & made us feel so comfortable. The food was beautiful. Would definitely come here again.

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Stayed for 50th wedding anniversary ,had a lovely time nice food and drink and very friendly people
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Everything good

    Lovely hotel fantastic setting ,good food and the staff were excellent

    Stayed in February 2024

  • Reviewed: 3 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Decent size room with a great view. Lovely private beach with sunset views. We rented a car for the day (very easy to do at the car rental within the hotel) which helped with accessibility as there isn’t much at walking distance. Helpful and friendly staff.

    Stayed in January 2024

  • Reviewed: 1 February 2024

    9.0
    we enjoyed our stay very much and we would definitely come back.
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 5 nights

    we loved the hotel view .

    Stayed in January 2024

  • Reviewed: 1 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Room
    • Stayed 6 nights
    • Submitted via mobile

    Everything was great

    Stayed in January 2024

  • Reviewed: 31 January 2024

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 1 night
    • Submitted via mobile

    Expensive drinks

    Nice pool

    Stayed in January 2024

  • Reviewed: 31 January 2024

    8.0
    Been before so I knew what to expect. I would return if/when in Muscat
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 3 nights

    Rooms are dated, a little tired

    Pool, outdoor amentities, the view, choice of restaurants

    Stayed in January 2024

  • Reviewed: 30 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Room
    • Stayed 3 nights
    • Submitted via mobile

    Delicious breakfasts, 2 swimming pools with pretty view, nice beach. Good location Nice, helpful staff.

    Stayed in November 2023

Showing 76 – 100

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