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Reviews of Sheraton New Caledonia Deva Spa & Golf Resort 5 stars

Lot 33 Domaine de Déva, Route de Poé , 98870 Bourail, New Caledonia

#6 of 7 hotels in Bourail

Guests' Choice

Review score

Based on 222 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.6

  • Location

    8.5

  • Facilities

    7.9

  • Staff

    8.4

  • Value for money

    6.9

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 28 April 2024

    8.0
    Fantastic location, amazing bungalow, small improvements would make it perfect.
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Definitely needs more TV channels (or chrome cast). Very little options for English speakers. There could also be more food options available. They could also publicise the Domaine du Deva amenities more.

    The room (a bungalow) was amazing. Spacious and oh so private. Located within the Domaine du Deva, a nature lovers paradise.

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Lovely to relax
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Beachfront, Balcony
    • Stayed 7 nights
    • Submitted via mobile

    Needs some maintenance and upgrades

    Lovely people

    Stayed in March 2024

  • Reviewed: 19 March 2024

    7.0
    Lovely
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Some rooms are considerable distances from main building. Told a buggy would be available, but unable to contact them, or huge waits at reception.

    Gorgeous room. Lovely atmosphere. Pool was lovely.

    Stayed in January 2024

  • Reviewed: 15 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    The buffets on the weekends with the same dishes on repeat

    Beautiful bungalows, quiet very relaxing place. Perfect location to unwind and destress

    Stayed in March 2024

  • Reviewed: 7 January 2024

    8.0
    Reasonable stay
    • Leisure trip
    • Family with young children
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 2 nights

    one of our rooms wasn't ready until 4 pm. USA Buffet wasn't that great.

    buggy transfer to room (as it was hot and far away), air conditioned rooms

    Stayed in January 2024

  • Reviewed: 6 January 2024

    7.0
    Lovely hotel! Great pool, beside the beach and rooms are excellent.
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Food is slightly expensive and it's not close to the next town you have to get a taxi and transfers can be expensive

    Really nice hotel, rooms where fantastic, pool, beach bar was also lovely!

    Stayed in January 2024

  • Reviewed: 5 January 2024

    7.0
    We made most of it but feeling it’s potential not used. Not a 5 star . Good for one night stay
    • Leisure trip
    • Couple
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 1 night
    • Submitted via mobile

    Lovely

    Not a 5 star , poor food and not super clean . The location great but not used as it should be . Friendly staff, needs guidance

    Stayed in January 2024

  • Reviewed: 31 December 2023

    7.0
    Nice place though guest room was too small
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa Bed, Garden View, Balcony
    • Stayed 2 nights

    The standard guest room was very small and didn't include a sofa bed or kettle. The security safe in both rooms didn't work. Rooms were quite far apart. Nautical activities weren't available for us. The pool was warm and busy. It was easy to get locked outside.

    We booked two rooms for our family of 5. The larger guest room was spacious and included a kitchen with a full fridge/freezer. It was great being able to buy take away tapas and pizza as an option instead of buffets. Air conditioning worked well in both rooms.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    7.0
    Luxury rooms in a beautiful setting
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    As with all of NC be prepared to pay through the nose for food and drinks. To the resorts credit they do offer some wines and beer that are more reasonably priced and not bad quality. Wildlife can be a little noisy at night but we decided it just adds to the atmosphere. Be prepared that the beach isn’t well suited to swimming as the sea grass is quite close to the shore so grab the canoes and go for a paddle instead!

    We stayed in a bungalow which was a beautifully decorated room. Bathroom was luxurious with a pebble stone shower and big bathtub. Staff were typically very helpful and friendly - any that were not confident in their English were quick to get a colleague that was to help us out. The sunsets were beautiful and the bar has a great position to take advantage of them.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    9.0
    Superb facilities adjacent to the seashore, with well trained and attentive staff.
    • Leisure trip
    • Couple
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 1 night

    The unit was a long way from reception and the central facilities, whihc meant getting there did require the golf buggies. However, these were very readily available nd the staff most helpful in arranging them.

    The staff were excellent and so were the facilities...a very high standard. The location is fantastic being right on the ocean.

    Stayed in November 2023

  • Reviewed: 23 November 2023

    9.0
    Beautiful hotel in lovely tropical spot
    • Leisure trip
    • Solo traveller
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No hand towels in bathroom Reataurant menus could have been a bit broader

    Property was beautiful You could hire bikes Pool was lovely Very empty

    Stayed in November 2023

  • Reviewed: 20 November 2023

    8.0
    Wonderful long weekend which we would like to repeat again soon.
    • Leisure trip
    • People with friends
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The room overlooking the garden was very spacious and confortable but it was a pity that the west-facing terrace was very hot from 1pm until sunset, so that we were not able to use it. An awning would be greatly appreciated!

    The dining room & reception areas were beautiful & the pool area was excellent. The staff were friendly & efficient.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    8.0
    Great family friendly stay.
    • Leisure trip
    • Family with young children
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Great pool area

    Stayed in November 2023

  • Reviewed: 6 November 2023

    7.0
    Never again.
    • Leisure trip
    • People with friends
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 4 nights
    • Submitted via mobile

    There were no bottle openers, cork screw, lack of information for basic services, no response to emails, no first day quick clean, maintenance ineptitude, lack of value for money playing golf, the pro shop was irregularly manned.

    The location

    Stayed in November 2023

  • Reviewed: 6 November 2023

    8.0
    Great Location
    • Leisure trip
    • Couple
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 1 night

    other food options rather than buffets for all meals

    nice accommodation, nice and quiet as it is set apart from main resort building really pretty beach and ocean views nice to be dropped at our room in buggies

    Stayed in October 2023

  • Reviewed: 5 November 2023

    9.0
    Splendide !
    • Leisure trip
    • Family with young children
    • Larger Guest Room, 1 King, Sofa Bed, Garden View, Balcony
    • Stayed 1 night
    • Submitted via mobile

    ✅✅

    👌🏿👌🏿

    Stayed in November 2023

  • Reviewed: 4 November 2023

    7.0
    Great location, overshadowed by smaller details.
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Customer service was very lacking during the week, no one seems to want to help or even serve you to buy food or drinks. Seems like they change staff on weekend and this changes though. Buggies take ages to pick you up, 30 minutes later we ended up walking to reception I would suggest 3-4 days is the perfect amount of time to stay at this property I would suggest if you’re staying here is to have a car, fridge in room but no shops in walking distance.

    Very secluded property, nothing and no one around. Very good if you just want to be away from everyone and everything. Buffet breakfast was amazing.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Nouméa Trip
    • Leisure trip
    • Family with young children
    • 1 Bedroom Suite, 1 King, Sofa Bed, Garden View, Balcony
    • Stayed 5 nights
    • Submitted via mobile

    So far, to walk to everything. Everything is spread out too far. Expect a hike from your room to spa, bat, restaurants, pool, beach & reception. They do have pick-up services at your service, though. Limited English speakers. Rooms need a bit of TLC they are good, just not like what you see in the pictures on the website.

    The food was yummy. Service was outstanding. Very relaxing place.

    Stayed in November 2023

  • Reviewed: 2 November 2023

    7.0
    Beautiful hotel. A few minor things were a little off/missing but overall very enjoyable
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Beachfront, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    No hand towels or tissues. Served snacks/finger food at creek bar with no plates or napkins. No towels available at pool which was very annoying

    The room was beautiful. Pool was amazing and ocean was spectacular. Food and drinks were fairly expensive but good.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    8.0
    A very pleasant stay
    • Leisure trip
    • Couple
    • Guest Room, 2 Twins, Garden View , Balcony
    • Stayed 2 nights

    A very pleasant stay.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    Very relaxing for a short break.
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 4 nights
    • Submitted via mobile

    So far from anything else. I discovered today that the museum in Bourail has a good history of the female convicts and a guillotine but I didn’t know this at the hotel.

    Beautiful location, comfortable rooms, good beach access and great pool.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    One of the best hotel in New Caledonia
    • Leisure trip
    • Couple
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    The breakfasts could be included in the room price since there are limited options nearby. A free access to the gym could be included too. Sone rooms are really far from the entrance and restaurant but the golf carts are quite helpful even if their numbers are limited, thus waiting time can be long.

    The property and all the main facilities are quite modern and in very good condition. The reception room is really impressive. Location is great and ideally oriented to capture sunsets.

    Stayed in October 2023

  • Reviewed: 21 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Guest Room, 1 King, Garden View, Balcony
    • Stayed 2 nights
    • Submitted via mobile

    Bar was very very slow and not very efficient Facilities and fittings were a bit tired in many places Spa, fitness centre and beach restaurant were all closed

    Clean, comfortable, great food and service in the restaurant Lovely friendly staff Golf buggies to get to rooms

    Stayed in September 2023

  • Reviewed: 10 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Bungalow, 1 King, Garden View, Balcony
    • Stayed 3 nights

    Unfortunately, the pool was closed for most of our stay, and we did not get to use it at all. 3 our of 7 fitness machines were out of order. The spa had limited capacity as well. We were out of season so the hotel was probably using this time to do the maintenance but we did not feel we got everything out of that place.

    What a fantastic place - it is secluded, with a lot of space, green lush flora, a beautiful beach, and helpful staff. The room was comfortable with everything we needed.

    Stayed in September 2023

Showing 1 – 25

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