For sure it is internet connetction. If you far from access point your connection will drop every 5 min if you lucky enough to establish it and find a proper spot for it (for us it was a balcony or corridor).

Awesome location, spacious room (1 br suite), ideal for family with 1 (or maybe 2) kids. Nice and friendly staff, nice and clean ameneties. Short walk to water taxi which will bring you to the perfect snorkeling spot such a Duck Island. Don't forget your reef shoes.

Stayed in July 2022

On a busy street but thé double glazed windows were efficient.

Very friendly and professional staff, very good position near Anse Vata and Baie des Citrons, a grocery store open every day and restaurants, shops and buses at hand. Clean and comfortable room with a holiday feel.

Stayed in July 2022

We had a marvellous stay at Hotel ‘Le Lagon’. Nothing could have been better. The outstanding aspect was the staff: they were incredibly knowledgeable and helpful (and - helpful for us - spoke excellent English). I accidentally left my Passport for a side trip to an island in the stored away luggage and Thomas amazingly organised for a driver to bring me my suitcase to the airport. I cannot think of many hotels in the world that would do this for you; this was above and beyond what you could expect from a hotel. They also helped us organise excursions by bus, boat and private driver, transport to the airport and more. There is an excellent sauna, as well as pool and spa, on the first floor and the rooms have a large, comfortable bed. Small touches, like water with mint or orange (changing daily!) upon arrival made us feel special and looked after.

Stayed in January 2024

We had a marvellous stay at Hotel ‘Le Lagon’. Nothing could have been better. The outstanding aspect was the staff: they were incredibly knowledgeable and helpful (and - helpful for us - spoke excellent English). I accidentally left my Passport for a side trip to an island in the stored away luggage and Thomas amazingly organised for a driver to bring me my suitcase to the airport. I cannot think of many hotels in the world that would do this for you; this was above and beyond what you could expect from a hotel. They also helped us organise excursions by bus, boat and private driver, transport to the airport and more. There is an excellent sauna, as well as pool and spa, on the first floor and the rooms have a large, comfortable bed. Small touches, like water with mint or orange (changing daily!) upon arrival made us feel special and looked after.

Stayed in January 2024

I wish they have 2 bedroom type

Everything, breakfast, facility, location, staff very helpful

Stayed in December 2023

The bathroom needed an upgrade. It was very small and tight. Bath had seen better days.

The staff were awesome, very friendly and very helpful..the room was tiny and in need of an upgrade.

Stayed in October 2023

Friendly helpful staff, great facilities, very good location.

Stayed in September 2023

All good!

The reception staff were fabulous. They spoke English well and were always helpful and gave us lots of great suggestions for our holiday. The hotel is very comfortable and the hot tub outdoors is amazing! We were in it every day. The gym is very well equipped and the fish feeding daily is definitely worth going to .

Stayed in August 2023

Very noisy room located next to very busy road plus roadworks and noisy passers-by at all hours of the night.

Stayed in July 2023

The spa being empty

The friendly staff, and facilities

Stayed in July 2023

Ok hotel. Very 90’s decor ie a bit tired. Internet was pretty rubbish and kicked you off literally every few minutes. It’s ridiculously expensive for what you get. The pool area wasn’t accessible for half of our stay which would be fine if they had a) communicated that and b) taken into consideration that the seafront was off limits due to building work and a shark attack. Worth remembering that this is only a three star, and you do get a three star hotel (most definately not what you pay for). Air bnb probably better for Noumea - all accommodation was super expensive so either spend a ton on five star or much less on Airbnb. This 3 star wasn’t worth the price

great location, friendly staff, on a main road but quiet even tho there was a lot of building work.

Stayed in June 2023

This hotel looks much much nicer than it is. Breakfast was included. But wait, the fine print says "traditional" only... If u want the buffet they advertise you have to pay 15 more per person. Traditional breakfast is a coffee and bread only... Really? The fine print is only visible AFTER you book. Surprise! Before then it is only Yes or No to breakfast but all the pictures etc are of the buffet. The hot tub jets didn't work. The room was much smaller than expected. It is very hard to communicate with people unless you're fluent in French. We asked for toilet paper three times before someone gave us some. Not a great experience. Everything about this place looks better than it is. Feels misrepresented.

The value was good compared to other hotels in the area. The WiFi was good. I will give props to some of the staff: Grizelda spoke excellently and helped us out with several things we needed. And they all at least tried to help with a smile. There were two very nice gentlemen at the front desk that were very helpful.

Stayed in May 2023

I definitely left my swimwear in my room, but they said “we didn’t find it”. it was so sad. I know that my swimwear is still in this hotel…

there were the sauna. we could relax in this Hotel. location wad also good

Stayed in May 2023

Pool was small, we only went for a quick dip so didn’t concern us, but considering the beaches are closed at present would be nice to have a larger pool. Also the spa didn’t work at all, no bubbles and only one jet working. Roadworks all around Anse Vata at present but the double glazed windows were great , some noise but that’s expected….jobs gotta be done and nothing the hotel is responsible for. Otherwise very happy.

Super friendly and helpful staff, organised a super early check in for us. Always on hand to advise and book things for us. Room not huge but great with a mini kitchen and microwave, nice decor. Bed was super comfy..and I’m a fussy sleeper. Close to beach and facilities, cafes and shops. Small fitness centre with some Nautilus equipment and treadmill, too lazy to use it though so not sure of functionality of equipment. Highly recommend for a short stay.

Stayed in May 2023

We would have stayed longer if we'd known about this hotel Also, there should be room service and the restaurant to have dinner meals available

The Facilities ( i.e. Sauna and Swimming Pool ) as well as the comfort of the beds

Stayed in April 2023

Unfortunately there are roadworks going on right outside the property. Whilst the sound proofing, once inside, isn’t too bad, it was not the quiet, relaxing break we were hoping for. The air conditioner was so noisy we hardly slept. And there are no fans so you had to have it on otherwise itgot very stuffy. I wear ear plugs and it sounded like a noisy washing machine on spin cycles. There are also lots of other road and beach works going on at the waterfront. And you cannot swim in the sea due to the recent fatal shark attacks. The pool area is very small, and if you get a large family there, you can say goodbye to any peace. We stayed here 5 nights. One or two would have been enough. The rooms are small and basic. Don’t forget your wine bottle opener! We bought one from a local shop which set us back $26!!! (our silly fault!) However we wouldn’t have bought the wine if we had known. This is not the hotels fault and only our opinion but I would rethink a visit to New Caledonia. It is so so expensive and the least pacific island feeling island. The overall atmosphere of the whole place is quite flat. There is absolutely no pacific island culture here other than at Tjibou cultural centre which is worth a visit. It is purely set up for the cruise ships. Expensive shops and the food is overpriced and was often inedible. We didn’t eat in the hotel so can’t comment on the food here.

The property was quaint and had character. Thomas on reception was super helpful and friendly. It was conveniently located next to a good bakery, pharmacy and grocery shops. Close to the domestic airport.

Stayed in April 2023

The shower/toilet did not have window and poor ventilation. The blanket on the bed was heavy and the AC was blowing straight on the bed. The room was very small and hard to be doing anything else than sleeping. We did not get offered pool towels when we came in. When we were leaving our airport shuttle, organised by the hotel arrived 50 minutes after our pick up time, there was no compensation offered.

The pool and hot pool was great with sun beds.

Stayed in March 2023

daily spa water at the lobby, cleanliness, close to the boat taxi to Ducks island, nice pool area

Stayed in February 2023

The twin rooms were a bit cramped.

The staff at Hotel Le Lagon were exceptional and gave such great service! They were really helpful in assisting my friends and I, who don't speak French, book day trips, taxis and shuttle buses. The location is also perfect, being right next door to the main beach, bus stops, great restaurants and cafes, a fabulous bakery, a pharmacy, mini supermarkets and retails stores. The location is also great for the water taxi to Ile Aux Canards and the aquarium. The rooms were comfy and the air-conditioning was a life saver! The pool was nice but small. I also loved the little aquarium in the lobby.

Stayed in January 2023

Shower leaked onto the floor. Always had ants crawling on the bench. Wasn’t too much of a fan of the bathroom how there was a blind on the outside where basically anyone in the bedroom can just look in on you having a shower. No extractor fan either so the steam didn’t really have anywhere to go. Roadworks right outside.

Was nice to have your own balcony. Pool very clean & kept to perfection. Beds nice and comfortable.

Stayed in November 2022

rooms need updating, bathroom didn’t have anywhere to hang towels

great location, some of the staff were excellent

Stayed in November 2022

Rooms were dated and felt dirty Photos and reviews were false advertising Breakfast was disgusting - stale bread and pastries, not a lot of options and had to pay more for hot food even though we had breakfast included Location was ok, not close to any good restaurants or near town No idea how this hotel has the ratings it does.

Staff were lovely for the most part

Stayed in October 2022

Staff advised us of time required to allow to get to the local airport for our flight to Isle of Pines. However, the taxi we booked through the front desk did not show up and we subsequently missed our flights out to the Isle of Pines. If you are requiring transport ask for a private car not public taxi!

Rooms connected via a balcony was great for our family group. The heated pool was good as the weather was cooler and wetter than we were expecting.

Stayed in July 2022

I was overcharged 17,000 XPF, equivalent to A$250, on the 12 July 2022, and I have the document to prove this. Since then I have sent numerous emails and made a phone call to get the reimbursement of my money but to no avail. The standard response has been 'It will be done this week' or 'The accountant is very busy'. Now they are ignoring my emails. I am very upset because it is tantamount to theft.

The whole experience was tarnished by being overcharge by about $250 Australian dollars and not being reimbursed.

Stayed in July 2022