Jammu Road, 182301 Katra, India
#35 of 60 hotels in Katra
Guests' ChoiceBased on 140 hotel reviews
6.9Cleanliness
7.2
Comfort
7.2
Location
8.4
Facilities
6.9
Staff
8.0
Value for money
6.7
Free WiFi
7.5
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End of dialog contentReviewed: 18 December 2023
Supriya
NorwayBed corners are not good it was hurting many times. WiFi was not working always
Good location, Vaishnodevi start point drop and pick facilities.
Stayed in December 2023
Reviewed: 27 August 2023
Hemant
United Kingdomfew rooms had damp, WiFi was patchy
Staff was very courteous, very cooperative and helped us in whatever way possible
Stayed in August 2023
Reviewed: 20 August 2023
Charanpreet
IndiaNo DG back up for Air conditioning
Spacious room, good view
Stayed in June 2023
Reviewed: 13 August 2023
Sanjeev
IndiaNeed to update
Good location
Stayed in August 2023
Reviewed: 10 June 2023
Saurav
IndiaIt's very good for family stay.
Stayed in June 2023
Reviewed: 24 May 2023
Arvind
United Arab EmiratesRoom Service was very bad, even the water they deliver after 1 hours after twice call. From helipad I ask for car, he said Car will come in 20 Min but I waited more than one hours there and again I called and ask the status, he said come by Auto. Addition to this, phone was also not working in one room but in another room it was working. Wiring are open which is not safe at all for kids. For Water heater switch is not available in the bathroom. We should ask hotel then they will switch on from reception.
My both room was attached, so it was very nice.
Stayed in May 2023
Reviewed: 25 April 2023
Kapur
IndiaHot water instructions were not clear. Toiletries not enough.
Breakfast option can be improved. Staff is friendly and helpful but service a bit slow.
Stayed in April 2023
Reviewed: 23 March 2023
Lucky
Kuwaitroom decor was old
Location
Stayed in March 2023
Reviewed: 21 March 2023
Navneet
IndiaFood quality need to be improved and availability of hot water is an issue.
Location is good
Stayed in March 2023
Reviewed: 27 February 2023
Hiten
United KingdomThis hotel really needs upgrading everything from chairs to bed walls lights...most areas are warned out..and need urgent attention. Dinning area needs doing all..extreme high pricing compare to standard...only brilliant is their staff and helpful management
All the staff were very helpful and kind..that's what makes this hotel stay pleasant.
Stayed in February 2023
Reviewed: 1 July 2022
Manish
Indiaonly one problem was there when powercut occurs powerba`ckup does not include Air conditioning .thatssome thing verystrange .
breakfast was awesome ,locationis good staff is wonderful stay and visit arrangements by hotel was very good and wonderfull
Stayed in June 2022
Reviewed: 22 April 2022
Rohit
IndiaRoom email tidy after we come from yatra as we though that rooms clear while we come back from yatra
GReat
Stayed in March 2022
Reviewed: 16 April 2022
Anil
IndiaQuality of food is very low they really need to improve their breakfast buffet.
Location is too Good and it's near by the market i really enjoy the view that see from my window
Stayed in April 2022
Reviewed: 3 April 2022
Jitendra
IndiaThe room was large size and clean. The linen fresh. Flat panel TV was not much good due to choice of low broadcast quality local channels. The hotel facade has been modernized with glass front. This has left no possibility of any windows opening to admit fresh air. The window AC was only for recirculation. The air quality in the room and we checked another room also and it was poor. The bathroom exhaust limited only to draw fresh air only into bathroom and not the room. We were thankful to be moved to a Standard room with openable windows with mesh screen where the air quality was excellent.
There were few guests at this time of the year. Yet the breakfast layout was sparse. We were served fresh made parathas that were tasty. The staff were very polite and helpful.
Stayed in April 2022
Reviewed: 31 March 2022
Gupta
IndiaHotel was good but was bit expensive..
Stayed in March 2022
Reviewed: 23 March 2022
Choudhary
IndiaEverything was perfect .
Good . Location was also good .
Stayed in February 2022
Reviewed: 21 October 2021
Jitender
IndiaAsking for payment in cash
Clean hotel, good amenities
Stayed in October 2021
Reviewed: 13 October 2021
Garv
Indiaswimming pool wasnt active
If swimming pool was on for all seasons it would be best.
Stayed in October 2021
Reviewed: 31 July 2021
Sunil
IndiaFloor, WiFi very poor
Staff
Stayed in July 2021
Reviewed: 13 July 2021
Rohit
IndiaRooms
Only staff hospitality
Stayed in July 2021
Reviewed: 29 June 2021
Prafful
OmanThe place was clean and well lit.
Stayed in June 2021
Reviewed: 4 May 2024
Saleshni
AustraliaThe place lacked cleanliness.
Staff assistance was good.
Stayed in May 2024
Reviewed: 12 April 2024
Ashish
United KingdomDampness on wall , stained bed sheet n towels. Running tap whole night and no appology from front desk.
Nothing
Stayed in April 2024
Reviewed: 10 April 2024
Rajeev
IndiaIt needs renovation and rooms are over priced. Linen and towels are provided by the hotel and are also smelling badly. They didn't even clean the room.
The location is good.
Stayed in April 2024
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