They didnt return my security deposit RM50. They said to return by online banking but until now i didnt receive any payment.

Stayed in January 2024

Got TV but no chennal

The Bed , Aircon and hot shower only..

Stayed in February 2024

Car park

Location

Stayed in December 2023

No television coverage No drinking water Main door at basement close at 9pm o'clock

Nice price and location city centre

Stayed in December 2023

Unable to use tv and cockroaches 😫

Near to airport and affordable prices

Stayed in December 2023

Rooms got small cockroaches. Kids scared to sleep.

Staff good but rooms got small cockroaches. Kids scared to sleep.

Stayed in September 2023

A little more signage or direction’s outside the building.

Very clean, friendly staff, excellent value for money.

Stayed in July 2023

There was no free car park for a visitor that come from Brunei going there. Until i got fined by DBKK. If can, this place please provided free 1 car park. The towel before we use it, its smells like a dirt shirt. The water heater sometimes it working sometimes not.

The position of the bed was good. But the design was not the same at the picture.

Stayed in June 2023

i didnt like the bathroom that didnt has a better management such as the water pipe, and the water heater didnt functional well.

i like the bed, its so conformtable and clean.

Stayed in June 2023

found couple of roaches on bed… but it is ok, mybe to accompany me while being alone

simple and i like it

Stayed in March 2023

no tv,

Stayed in February 2023

This review has been hidden because it doesn't meet our guidelines.

No window in the room, very small room. We could hear everything happening in the corridor from inside our room.

Convenient location

Stayed in February 2023

No parking, and if you want hot water for drinks you have to go to lobby. The wall was quite thin 😳we can hear outside during the night.

The staff was nice, accommodation comfy, good value for money

Stayed in December 2022

N/A

Great Location, cleanliness, friendly staffs, facilities 👍

Stayed in November 2022

Parking space is not provided...if u park in the asia city complex n u will be charged rm10/hour at night time...u should park down outside the shopping complex.

Room ok with the cheap price.

Stayed in August 2022

Not well maintained. Bed covers are dirty n grey instead of white, the aircon leaked until it wet the floor, the faucet fell off n no water b4 6am. No water at the sink.

Situated at a premise that is not clean. The urine stench outside 218 is very bad.

Stayed in May 2024

Tv broken WiFi doesn’t reach to the room Drainage issue in the bathroom Dirty sheets, walls and bathroom Hole in door Mirror ripped off the wall Lots of cockroaches Unhelpful and rude staff Dodgy area

Air con was the only positive

Stayed in May 2024

The TV has no signal, and the staff did not seem apologetic. The bathroom sink had no water, and the staff did not help us change rooms. The booking system showed free parking, but on-site we were told to pay for parking ourselves. These basic facilities, courtesy, and honesty were all lacking. Very disappointed. 😞

The air conditioning is adequately cold and the bed is comfortable.

Stayed in April 2024

Got cockroaches

Stayed in March 2024

Hard to find. No hot water even there was water heater.

Nothing

Stayed in March 2024

The reception staff is bad (women). Better change with someone with good communication skills.

Nothing.

Stayed in February 2024

When I made my booking, I advised I would be an early check in..My wife and I got there at 8am and was seen by the receptionist, however we were made to wait in the lobby for 2 and one half hours before getting assistance of any kind in checking in. No good morning, no welcome to OYO, no nothing. Once checked in, we were told no TV as the owner had cable cut. The room had no hot water so I changed rooms but the bathroom in the new room had a leaking toilet and smelled bad There was a hole someone had punched in the door and the bathroom mirror had been ripped from the wall as if the last guest were fighting in the room. Lots of roaches. .I woke up to roaches crawling on me in bed during the night. There was a sign at the desk stating free coffee for guest but when I made a cup and asked for condiments I was told they were out. The OYO 218 has been my hotel of choice since 2018 when in KK once or twice a year for vacation , however the last 2 stays, especially this stay has been disappointing, very disappointing. I doubt my wife and I will book another stay at this hotel as the quality seems to have greatly diminished plus the fact that we did not feel welcomed at all. The front desk lady is not very cordial or welcoming. When we checked out, there was no "Thank You or concerns for the quality of our stay. She just sat at there at the lobby table eating. Management should really do a better job in training their staff to ensure professionalism in making the guest feel like they're welcomed and not a bother. Especially when paying money for accomodations !

Stayed in January 2024

I stay 3 nights for around RM184++, basically RM60+ per night. For me, the price can be better like RM40++ to RM50++ per night as this is OYO, a budget hotel with great facilities. I've always been staying at OYO everytime I travel and this is one of the worst one yet. So for price I can give around 2-3stars. Next is location. The location is near CP, which is a good walking distance. It is located at the center of the KK town so of you goes around several times you will find it great. But what dissappoint me was the hotel location/entrance os so difficult to find. After driving long time in hot weather, I tried calling them to ask for the entrance several time but they never pick up. I have to go around and ask (I have to brings two tired kids with me going around and ask) So for location I can also rate 2-3 stars. The bulding design is quite inconvenient because the elevator were inside the mall and at 9pm the mall was locked and if tou want to go to the other side of the bulding, you have to walk around outside the buldinf and the elevator is not all functioned. About room facilities/accomodation, this what dissappoint me the most. They said (if I'm not mistaken) the room is sound proof but when I went to get some water near the reception, my kids voice were heard. But it's okay, that is not the main problem as nobody had complaint any loud voice coming from us (its kids what do you espect). Here is the main point. They said there will be a FREE PARKING around (in public) for the customer but I have to pay quite amount of money for the parking. Can you imagine parking inside were RM10/hour at night?? So what is the purpose of having a budget hotel if you have to pay so much for parking?? Luckily I ask around and get a place for parking for just RM4/DAY at next bulding. Thank god. But there is NO FREE PARKING as they mentioned! You have to edit that back in your description!

I stay 3 nights for around RM184++, basically RM60+ per night. For me, the price can be better like RM40++ to RM50++ per night as this is OYO, a budget hotel with great facilities. I've always been staying at OYO everytime I travel and this is one of the worst one yet. So for price I can give around 2-3stars. Next is location. The location is near CP, which is a good walking distance. It is located at the center of the KK town so of you goes around several times you will find it great. But what dissappoint me was the hotel location/entrance os so difficult to find. After driving long time in hot weather, I tried calling them to ask for the entrance several time but they never pick up. I have to go around and ask (I have to brings two tired kids with me going around and ask) So for location I can also rate 2-3 stars. The bulding design is quite inconvenient because the elevator were inside the mall and at 9pm the mall was locked and if tou want to go to the other side of the bulding, you have to walk around outside the buldinf and the elevator is not all functioned. About room facilities/accomodation, this what dissappoint me the most. They said (if I'm not mistaken) the room is sound proof but when I went to get some water near the reception, my kids voice were heard. But it's okay, that is not the main problem as nobody had complaint any loud voice coming from us (its kids what do you espect). Here is the main point. They said there will be a FREE PARKING around (in public) for the customer but I have to pay quite amount of money for the parking. Can you imagine parking inside were RM10/hour at night?? So what is the purpose of having a budget hotel if you have to pay so much for parking?? Luckily I ask around and get a place for parking for just RM4/DAY at next bulding. Thank god. But there is NO FREE PARKING as they mentioned! You have to edit that back in your description!

Stayed in December 2023