No. 74 Jalan A.S.Mansor, 10050 George Town, Malaysia
#118 of 182 hotels in George Town
Guests' ChoiceBased on 708 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.2
Facilities
7.3
Staff
8.5
Value for money
7.5
Free WiFi
7.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Mark
AustraliaMy double bed room was fine for a solo traveller but would be too small for two people.
Great location in Georgetown within walking distance to all the main places of interest. The staff were very friendly, and the reception was attended 24 hours. The pool was cute but it’s really a kids pool. A la carte breakfast was delicious and so was the coffee.
Stayed in May 2024
Reviewed: 13 May 2024
Mohd
SingaporeDecoration and the ambience
Stayed in May 2024
Reviewed: 13 May 2024
Azra
MalaysiaThe pool just for kids and breakfast ala cart
The environment
Stayed in May 2024
Reviewed: 13 May 2024
Brett
AustraliaCafe closed at 1030.
Clean older style hotel with character. Close to the old town. Pool.
Stayed in May 2024
Reviewed: 9 May 2024
Nadine
LebanonThe location is in the center of GT and near bus station and walking distance to many locations. The hotel is clean and quiet.
Stayed in May 2024
Reviewed: 8 May 2024
Kwai
AustraliaWell decorated, clean and vintage feeling.
Stayed in April 2024
Reviewed: 8 May 2024
Stephen
AustraliaThe swimming pool is a deception. The restaurant was only open for breakfast but I think they might be open at other times but not advertised. It would help if the hotel invested in something so simple as a brochure rack - only one was available and you need to ask the front desk.
When I saw the Longman Room I thought I’d try it, so unusually large, and the colonial heritage style looked interesting. George Town these days seems to be overloaded with so-called heritage places. The place worked but the renovations are still clearly work in progress. But there were issues. The AC was bit iffy at times and the swimming pool is more of an ornamental pond than a pool. The breakfast was fine and the staff excellent. It was close to quite a few sites and restaurants.
Stayed in May 2024
Reviewed: 6 May 2024
Raja
Malaysiathe room for 4 is not quite suitable for family with small kids. Children tend to like stairs. Noisy fans.
the layout of the room for 4
Stayed in May 2024
Reviewed: 3 May 2024
Carmen
MalaysiaRoom needs maintenance, good windows needed to keep smells from downstairs kitchen away. Staff poorly trained.
Heritage Building
Stayed in April 2024
Reviewed: 25 April 2024
Siti
MalaysiaTV is not working, no channel available.
Interior and location.
Stayed in April 2024
Reviewed: 13 April 2024
Vinodh
United Arab EmiratesAmenities and facilities are less for the money paid
Property is good for a short stay
Stayed in April 2024
Reviewed: 6 April 2024
Julia
AustraliaUnfortunately, the hotel was having some upgrading and refurbishment work going on.
The location of the hotel is close to many good eateries!
Stayed in April 2024
Reviewed: 27 March 2024
Hazel
AustraliaPool was not available - did receive an email prior to arrival about this within a week of the booking but was too late to change hotels as everything was already booked because of ramadan. Apparently the pool had not been available even prior to our booking. Early check in unavailable. The toilet didn't flush properly and they had to come up to fix it.
Stayed in March 2024
Reviewed: 12 March 2024
Cheryl
United StatesWe booked the hotel because it had a pool. Due to construction and upgrading the hotel it wasn’t available. The hotel was not as nice as it could have been because of their construction work. They notified us only the day before we were due to arrive. Had they let us know earlier, we would have changed hotels because it was very hot. The lobby and halls did not have A/C. It was very stuffy and oppressive outside the room.
Historic hotel and the staff were friendly and accommodating. Breakfast was very good
Stayed in March 2024
Reviewed: 11 March 2024
Kevin
AustraliaBreakfast was very average....
WiFi not good in some rooms...
Stayed in March 2024
Reviewed: 6 March 2024
Isabel
SingaporeBeautiful and clean
Stayed in March 2024
Reviewed: 6 March 2024
Ernie
United Kingdombit away from centre
decore and rooms
Stayed in February 2024
Reviewed: 29 February 2024
Clemens
AustriaThe wifi was not up to it. We had some business obligations, despite the weekend, and the wifi performance was very unpleasant
Very nice old building, rooms with almost a kind of grandeur :)
Stayed in February 2024
Reviewed: 26 February 2024
Selina
Singaporelocation not sooo convenient to walk...
de beautiful antique deco n friendly staff... esp sri n issac...
Stayed in February 2024
Reviewed: 26 February 2024
Xu
United StatesNone
A centrally located and well managed place with terrific staff and breakfast!
Stayed in February 2024
Reviewed: 26 February 2024
Elena
AustraliaCould not adjust the aircon blades so at night the cold air was moved around the room instead of onto us
Beautiful hotel with lots of antique charm. Good location and helpful staff
Stayed in February 2024
Reviewed: 20 February 2024
Amitabha
Indiabreakfast could be better was surprised that one had to choose tea coffee or fresh fruit juice and no fresh fruits especially in a tropical region in asia.
overall ambience was good . Well maintained heritage building. Staff was professional and competent.
Stayed in February 2024
Reviewed: 17 February 2024
Christian
DenmarkSeemed to be mosquitoes in the room
Good value for for money
Stayed in February 2024
Reviewed: 15 February 2024
Luis
PortugalBreakfast was very limited. Not very clear descriptions. Tv only with 1 local channel!
Staff was very friendly. Charming hotel but there is room for improvement
Stayed in February 2024
Engelberg, Switzerland
Myrtle Beach, USA
Pescia Romana, Italy
Piso Livadi, Greece
Chaplin, USA
Gloucester, Australia
Bogotá, Colombia
Ha Long, Vietnam
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content