5, Jalan Padang, 88000 Kota Kinabalu, Malaysia
#70 of 155 hotels in Kota Kinabalu
Guests' ChoiceBased on 1035 hotel reviews
8.1Cleanliness
8.5
Comfort
8.4
Location
8.7
Facilities
8.2
Staff
8.9
Value for money
8.6
Free WiFi
8.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 May 2024
Kamarohim
MalaysiaCleanliness
Price
Stayed in May 2024
Reviewed: 21 May 2024
Nur
MalaysiaAircond hot.not sure why.
Room.spacious.staff.helpful and friendly.
Stayed in May 2024
Reviewed: 13 May 2024
Benmehdia
Algeriathe breakfast needs to be looked up..
everything . staff.location..
Stayed in May 2024
Reviewed: 11 May 2024
Scott
MalaysiaNothing
Everything
Stayed in April 2024
Reviewed: 5 May 2024
Kevan
United KingdomA/c unit quite outdated and blew cold air on my head at night even on lowest fan setting. Bathroom / shower old & tired - didn’t drain shower quickly.
Short walk to Night Food street and many banks and excellent mall. Great Malaysian breakfast. Large room and bed. Staff very responsive and quick very late night checkin.
Stayed in May 2024
Reviewed: 25 April 2024
Balázs
HungaryCleanness of the room carpet and shower
location, price, breakfast.
Stayed in April 2024
Reviewed: 1 April 2024
Sucan
SingaporeMy to go hotel in kk, so far one of the best in term of value and service and ease of access to major point of interest in KK
Stayed in March 2024
Reviewed: 1 April 2024
Sucan
SingaporeEase of check in, friendly n always helpful staff
Stayed in March 2024
Reviewed: 24 March 2024
Marylin
MalaysiaDont have reserve parking for customer
The fasilities
Stayed in March 2024
Reviewed: 11 March 2024
Reyna
Brunei DarussalamCleanliness need to be improve.. i found out under my bed some rubbish from foods & tissue,… no iron also… others is good 👍🏻
Air Conditioning is Great,,Location is Superb since is really across road of Gaya STreet Market, i enjoy walking because shop is everywhere… Staff is really friendly..
Stayed in March 2024
Reviewed: 9 March 2024
Pamela
Australiamore variety at breakfast
It suited my purpose
Stayed in March 2024
Reviewed: 5 March 2024
Jan
Brunei DarussalamNot an issue during previous stays but this time whole night of water pipe banging noises heard through bathroom.
Proximity to a wide variety of eateries and shopping centres.
Stayed in March 2024
Reviewed: 16 February 2024
If
AustraliaAir conditioner kept stopping during the night, needed to be on to maintain comfort.Breakfast was limited and eggs etc were pre cooked and cold.Dining area had been shifted upstairs due to renovations.
Location was good, easy walk to most areas, although had to cross busy road.
Stayed in February 2024
Reviewed: 14 February 2024
Andrew
MalaysiaReasonable staycation for a couple.
Strategic location for my studies @ Sabah Theological Seminary.
Stayed in January 2024
Reviewed: 9 February 2024
Kartinih
Malaysianothing.
everything is ok.
Stayed in February 2024
Reviewed: 15 January 2024
Legacy788
Malaysiai dont know
easy to booking and friendly staff . clean . my customer from Johor like to stay here , easy to get grab , food panda, and quiet place . i booking for my guest 21pax . all feedback from them is GOOD
Stayed in January 2024
Reviewed: 15 January 2024
Fel153
MalaysiaBreakfast was a bit lacking.
Location
Stayed in December 2023
Reviewed: 13 January 2024
Nghia
Vietnamcan not add the breakfast paid in to the total invoice with room
breakfast is good but not much type and no dense milk for coffee. Location is quite far the sea and centre
Stayed in January 2024
Reviewed: 12 January 2024
Ruhaini
MalaysiaI like the room & the breakfast included in my booking.
Stayed in December 2023
Reviewed: 9 January 2024
Nazeli
MalaysiaNear amenities
Stayed in December 2023
Reviewed: 5 January 2024
Jelian
MalaysiaI HIRE A CAR BUT DREAMTEL HAS NO RESERVED PARKING SPACE FOR PARKING OVERNIGHT. AND THE ROOM IS NOT SOUND PROOF AT ALL. CAN EASILY HEAR PEOPLE TALKING NEXT DOOR EVEN THEY TALK WITH MODERATE LOUDNESS.
LOCATION IS GOOD BUT THE AREA IS CONGESTED WITH PRIVATE CAR AND PRIVATE TRANSPORT.
Stayed in December 2023
Reviewed: 4 January 2024
Jinkee
PhilippinesThe variety if bfast
Location
Stayed in December 2023
Reviewed: 4 January 2024
Hapizah
MalaysiaThe air conditioner is not functioning properly...
I like the comfortability and cleanliness of the room.
Stayed in December 2023
Reviewed: 3 January 2024
Siti
MalaysiaNone
Room service very good Cleanliness Staff very friendly
Stayed in December 2023
Raleigh, USA
Astrakhan, Russia
Arachova, Greece
Saint Augustine, Trinidad and Tobago
Servoz, France
Venice, Italy
Whitecourt, Canada
Pontremoli, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content