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Reviews of The Aru Hotel at Aru Suites 4 stars

Off , Jalan Tanjung Aru Tanjung Aru, 88100 Kota Kinabalu, Malaysia

#17 of 153 hotels in Kota Kinabalu

Guests' Choice

Review score

Based on 1041 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.2

  • Comfort

    9.3

  • Location

    8.8

  • Facilities

    9.0

  • Staff

    9.0

  • Value for money

    9.0

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 27 May 2024

    8.0
    Comfortable and convenient
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was awful

    Easy and close to airport. Pool nice

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Family Suite
    • Stayed 4 nights
    • Submitted via mobile

    n/a

    Beautiful location and excellent services.

    Stayed in May 2024

  • Reviewed: 18 May 2024

    9.0
    Pleasant stay at KK
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Spacious. Lovely pool though we didn’t hv time to enjoy it. Near to airport. Easy to book transport and order food via grab app.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Family Suite
    • Stayed 1 night
    • Submitted via mobile

    No

    Good location, near to airport. Clean and comfortable.

    Stayed in May 2024

  • Reviewed: 10 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • King Studio
    • Stayed 3 nights
    • Submitted via mobile

    I think the breakfast and room service menu can be improved a lot.

    The staff were very nice and strategic location

    Stayed in May 2024

  • Reviewed: 10 May 2024

    9.0
    Nice place to stay
    • Leisure trip
    • Couple
    • Sea View Deluxe Room
    • Stayed 5 nights
    • Submitted via mobile

    Restaurant and convenient shop is not very close. Breakfast is not very satisfactory

    Room was spacious and comfortable

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Sea View Deluxe Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing bad but unusual in my opinion, for an accommodation in this price bracket: safety deposit in cash and s.o. checking the room after check-out, you only get the deposit back afterwards. Have experienced that in cheap hostels but never in a hotel

    Spacious room close to the airport and city centre.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Three-Bedroom Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Best !!

    Stayed in May 2024

  • Reviewed: 28 April 2024

    9.0
    Hotel location is a bit out of the central district, is around 10 mins to KKIA airport, still ok.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast is in the room, limited choice, can forego if not needed.

    The room is very spacious and big, is clean and tidy, toilet is clean though a bit dim. There's also kitchen corner and sofa too! Roof top with great views and swimming pool is beautiful!

    Stayed in April 2024

  • Reviewed: 26 April 2024

    10
    Will recommend to my friends to stay at this hotel
    • Leisure trip
    • Group
    • Three-Bedroom Family Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing to dislike

    Room very clean and staff excellent

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    Close to the beach and the airport

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Good value nice spacious rooms with good pool.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Executive Suite
    • Stayed 6 nights
    • Submitted via mobile

    Some chairs on the balcony.

    Great Pool. Spacious rooms. Views including of airport. Tv and wifi were all good. Didn’t have the breakfast so can’t comment. Staff were responsive when needed. On a side note / Don’t use the 30rm airport taxi on arrival . Just approach drivers direct ..or use grab.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Three-Bedroom Family Suite
    • Stayed 1 night
    • Submitted via mobile

    The site is closed to the airport and clean, the staffs are friendly and helpful. We booked the flat with a big living room, open space for kitchen and restaurant, and three bedrooms, it’s really recommended for group (family, friends) trip!

    Stayed in April 2024

  • Reviewed: 22 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Minor, the couch, and mat looked a little stained and older.. Safe at floor level made it difficult to access.

    Good location close to airport, easy to get ride share to other locations.. Convience stores and some food outlets nearby. Walkable to local beach. Basic breakfast included.Aircon worked well, bed was large and comfortable.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    10
    Great value for money in a vert comfortable hotel.
    • Leisure trip
    • Solo traveller
    • Sea View Deluxe Room
    • Stayed 2 nights

    The pool on the roof is amazing. Only problem is I was that I did not realize it was there till when I checked out. But the roof top area was amazing when I went and looked at it.

    What a great place and value for money. Staff were friendly and helpful. The room itself exceeded my expectations, the photos did not do it justice. Great bed and great view. Really cool car parking system. Would happily stay here again.

    Stayed in March 2024

  • Reviewed: 10 April 2024

    9.0
    Great location, a sense of space and comfort and very comfortable accommodation.
    • Leisure trip
    • Group
    • Penthouse Apartment
    • Stayed 7 nights
    • Submitted via mobile

    Providing mugs as well as tiny cups for tea and coffee would be a welcome touch.

    Lovely spacious family suite with views overlooking the islands

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Overall good place, would stay again
    • Leisure trip
    • Solo traveller
    • King Studio
    • Stayed 4 nights
    • Submitted via mobile

    The second room I stayed in wasn’t thoroughly cleaned and there was hair on the tables

    The rooftop access for watching the sunrises and sunsets

    Stayed in April 2024

  • Reviewed: 7 April 2024

    10
    Nice
    • Leisure trip
    • Family with young children
    • Three-Bedroom Family Suite
    • Stayed 2 nights
    • Submitted via mobile

    Best place to staycation with family in kk

    Stayed in March 2024

  • Reviewed: 4 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Three-Bedroom Family Suite
    • Stayed 1 night

    location is good easy to find food. Nearby a lot of shop to buy foods. Kids love it because of pool

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Studio
    • Stayed 2 nights
    • Submitted via mobile

    Overall is good , just the breakfast didn’t help to clean up after eating even we have request to clean

    Stayed in March 2024

  • Reviewed: 31 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    N/A

    Spacious and comfortable. The floor was dusty on the first day when we checked in, but after talking to the front desk, it was very clean when we returned the second time after coming back from Kundasang.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    8.0
    Apart from the above issues, we have a pleasant stay in the hotel.
    • Leisure trip
    • People with friends
    • Two-Bedroom Executive Suite
    • Stayed 3 nights
    • Submitted via mobile

    The facilities in the second washroom - the fan motor is so noisy, it makes very sharp noises which hurt my eyes. The basin is a bit blocked. The water flow out slowly. Luckily no bad smell. The steam iron is not working well, got water leaking out from the bottom. The carpet also not cleaned properly, still got a lot of dust on it. Lastly, it will be more convenient for us if they can install a tray inside the shower room to put the shower gel/shampoo.

    The location is near to many attractions - 9 min drive to Tanjung Aru Beach, 5 min drive to a hypermarket, 15 min drive to city centre.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    9.0
    We only stay for short 6 hours arriving late and depart early.
    • Leisure trip
    • Couple
    • King Studio
    • Stayed 1 night
    • Submitted via mobile

    The noise from the aeroplane take off and landing

    Big bedroom with full amenities

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Value for money. Well recommended.
    • Leisure trip
    • Couple
    • Sea View Deluxe Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast options are very limited, theres only 3 options to choose from. Taste wise, unfortunately very bland. Would love to see improvement in the future.

    We love the spacious balcony with a great view of the city & also the sea. Love the big bathtub & swimming pool as well. The room is very big, comfy & clean. And the automated car parking space is very convenient, don't have to worry about limited car space and safety issue. Definitely a great and wonderful experience staying here. Well recommended.

    Stayed in March 2024

Showing 1 – 25

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