There is a seamless music system all over the place. Restaurant, corridors, even outside in the lovely courtyard. We found this elevator music very annoying when relaxing with a book in your room (you hear the music from outside…), with a glas of nice Crémant in the courtyard or in front of the fireplace inside the castle. Dear owner, please turn of the sound and embrace the silence in this historical environment.

Stayed in January 2022

Great stay together with my family. Great dinner, great welcome and very nice court, perfect for some wonderful family pictures. :)

Stayed in December 2021

You can use the Spa after Checkout. Large room to leave your personal belongings & change would be practical. However, it was manageable.

It is a perfect getaway weekend! Room, Food & Spa were amazing! I recommended my parents to do the same & I personally would return aswell!

Stayed in December 2021

Long waiting time in the restaurant for the dinner.

Spa nuxe looks great. You need to book well in advance your treatments. Great breakfast buffet

Stayed in November 2021

As always, my experience for the second time here has been a 10/10. We organised my sister’s engagement ceremony and the staff has been so helpful and cooperative right from their emails to their on site support. Highly recommend staying here and hosting events here!

Stayed in September 2021

Me and my wife really enjoyed the stay. We loved the private wellness and jacuzzi!

Stayed in September 2021

N/A

The atmosphere, the architecture, the food and the comfort!

Stayed in August 2021

Very nice scenery, great facilities, nice breakfast, peaceful, superb restaurant

Stayed in June 2021

The pillows were too hard. Dinner was not possible because everything was fully booked. Breakfast could have a wider choice of dishes.

Nice atmosphere, very beautiful castle, luxurious room.

Stayed in August 2021

Evening dinner at restaurant was a bit of a disappointment. Some staff were too junior for the rating of the restaurant

Great Breakfast. Buffet style....eggs, bacon, sausage, pastries, all sorts of bed, jams, etc....

Stayed in July 2021

With so many spa facilities, there could be more things included beside the small pool/whirlpool

Amazing breakfast, super nice staff, free ev charging, super comfortqble and cute room

Stayed in July 2021

Radio/music in the morning, bed could be better, noisy corridor

Jacuzzi, good breakfast, great shower, nice center court of the chateau to sit and relax

Stayed in July 2021

Outside swimming pool shoul be bigger and they should have a place to practice sports

Breakfast really nice. But the room is small .

Stayed in June 2021

I had some difficulty with the music playing all the time which could be heard at night if you left the window open

Room and bathroom small if otherwise lovely.

Stayed in June 2021

Only point was our room under the roof, it was large but only had one small window And because it was under the roof (2nd floor) it was very hot and that made it difficult to sleep

Nice suite with standalone bath and shower, huge bathroom actually 😀 Excellent outdoor seating for bar and restaurant Great food and service

Stayed in June 2021

Coffee could be better. Since we are coffee lovers. But it was okay =) The rest of the food was excellent!

I like it very much. The room was incredible. The staff was super nice and friendly. Everybody from the team wished me Happy Birthday. They were very nice and put the candle on my cake without extra request.

Stayed in June 2021

Nothing as such. Just a couple of suggestions : 1. The Internet could be faster. It kept getting disconnected often. 2. There could be a charging station on either side of the bed. 3. There could be a salon/ hairstylist at the spa section so you could get a quick blow dry after enjoying the spa.

This is one of the most beautiful properties in luxembourg. Nestled a little away from Clervaux, it’s both a picturesque and gastronomical delight! Highly recommend a visit! The spa by NUXE is one of the best I’ve seen as well.

Stayed in June 2021

The rooms were booked for us on the ground floor, even though we asked during the booking we would not prefer it. The issue with these rooms is the privacy- from the garden, where usually the other guests are walking , the rooms are clearly visible.

The place was comfortable and clean with a good food.

Stayed in May 2024

Menu only average and not enough choice and creativity - especially if staying for more than one night. Felt like the dishes were prepared to challenging price points which was disappointing. Our visit 5 years ago was a better standard under this heading Hope this helps.. Would be a significant improvement if the library was open longer and served a bistro / interesting small plates menu.

Attractive, well presented clean Friendly staff

Stayed in May 2024

No room service past 10pm despite the guide in the room saying there was a night service. Limited food available between 2pm to dinner time and there was only one menu for dinner so staying both nights meant there was no point going to the restaurant twice. Having to pay extra to use the spa at 60 euros pp for only 24 hours is cheeky considering how expensive it is to stay overnight.

Beautiful location and lovely spa. Good breakfast buffet.

Stayed in April 2024

Lots of people in the common space, tables very close to each other, small gym, a bit too crowded to enjoy and relax fully.

Beautiful property and premises. Nice surroundings. Good spa treatments.

Stayed in March 2024

I think it’s too expensive for what it is actually.

The hotel is in the castle and brings you to a different world. The spa is beautiful.

Stayed in November 2023

Room size was average, not really outstanding. We cannot sleep because of the noise of people passing by the hall. There was a little hole in every room for ventilation which enables ambient noises enter to your room. We cannot sleep well and wake up few times during the night. Despite the Castle Room temperature was fine, heaters were off to dry your swimsuits at the bathroom. The restaurant offers very good service but very poor quantity to get your stomach full for the price you’re paying…

Nuxe spa is the best! And the staff very friendly. Bed was very confortable and the ambient is magnificent. Every detail matters and you can feel it. It was such a magic experience.

Stayed in October 2023

We booked a 22 m2 double room, which was no more than 16 m2 (including the bathroom). It may seem silly but when it comes to hotel rooms, those few square meters make a huge difference, especially for 2 people staying in 1 room. Moreover, it was on the top floor so the ceiling was cut because of the roof, so overall it felt very claustrophobic. Out of all the pictures of the double rooms, our room was like the one cropped picture where you can barely see anything. The view was not on the garden, despite the room description. We could look into people's houses across the street. The pool is much smaller in reality than on the pictures but it was still alright to swim in as long as there were no more than a few people inside (otherwise no place to swim). Now to the most important point - the spa. You would think that the high prices for a night in this hotel are due to the spa. Well, the joke is on you. The spa is not at all included. It costs 60€ per day per person, or 0€ if you get a massage/treatment in the spa, and those start at 110€ per person. It is not written in the hotel description and you would have to read the details on the castle's website, or find this out only after your booking. There are so many spas in this country where you pay more or less 20€ for a whole day and you can stay until almost midnight. They are very well-kept and relaxing and they have 4-5 saunas, hammams, jacuzzis, cold baths, etc. The Urspelt spa offers not much more than 2 hammams, 2 saunas and it closes at 19:00... Lastly, the hotel has a restaurant with a menu where you don't know what you will be getting... a 1 course meal starts at 35€ and other courses only go up. Overall, the stay was very disappointing, even despite the cleanliness, delicious breakfast and a great staff. It is in the middle of nowhere, so it's one of these hotels you book to stay in the hotel all the time.

Breakfast was delicious, and the castle and the area around it were really pretty. The staff was very nice and friendly and the hotel was very clean. The hotel bar was very nice too, underground and with a charm and professionally made drinks which tasted really good. Heated water in the pool was highly appreciated.

Stayed in September 2023