Ban Visoun, Visounnarath road, Luang Prabang, Laos, 06000 Luang Prabang, Laos
#13 of 213 hotels in Luang Prabang
Guests' ChoiceBased on 340 hotel reviews
9.4Cleanliness
9.4
Comfort
9.5
Location
9.2
Facilities
9.3
Staff
9.8
Value for money
9.3
Free WiFi
9.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 May 2024
Sinead
IrelandThe location is close to lots of restaurants, but is about a 20 minute walk to most of the attractions, so keep that in mind while booking. We got lots of steps in so didn’t mind! The AC also didn’t work very well in our room, but I think there was probably an issue with our AC unit so this might not be applicable to other rooms.
Staff are so lovely. The place is very clean, and the breakfast is great.
Stayed in May 2024
Reviewed: 22 May 2024
Andreas
NorwaySaying goodbye
When I first checked in I was amazed by the hospitality, information given and how painless everything went. I have only experienced this in one other country, Vietnam. It was then clear to me which country Steve and Jessica was from. They did everything to make my stay as comfortable as possible, and they were always so happy and welcoming. I booked my train tickets with them, and they even helped my friend, which wasn’t even a guest at their hotel. The room and facilities were also perfect, so no complaints there either.
Stayed in May 2024
Reviewed: 15 May 2024
Chavin
ThailandQuite far from downtown (10-15 mins walk), old towel
Room is very clean, Staff is really helpful
Stayed in May 2024
Reviewed: 4 May 2024
Alice
United KingdomThe balcony advertised wasn’t private but was outside the room in the hallway. Not a big deal for us as we weren’t around in the day to chill on the balcony but could be misleading for some.
Lovely room with good aircon and nice bathroom. Jessica was very friendly and helpful with booking onward travel and giving directions around town.
Stayed in March 2024
Reviewed: 3 May 2024
John
AustraliaNothing.
Very enjoyable stay. Well designed hotel room, good aircon, a small desk, mini refrigerator and I like how the wash basin is separate from the toilet and shower. Breakfast was really good, the banana pancake became a favourite. Lovely staff and good value for the price. And somewhere safe to park my motorcycle. Recommended.
Stayed in April 2024
Reviewed: 30 April 2024
Le
VietnamHost is very nice and supports us for booking additional service, bike rental, money exchange, recommend for restaurant in town. Room is cleanliness, quiet, comfortable.
Stayed in April 2024
Reviewed: 24 April 2024
Calvin
MalaysiaComfortable facilities and not crowded. The best part for me is that they offer affordable tour packages, money exchange at a good rate and help to arrange my transportations. Jessica, the host, in particular is very friendly and approachable.
Stayed in April 2024
Reviewed: 11 April 2024
Neil
New ZealandWhat I didn't like was having to say goodbye at the end of our stay.
The management and all the staff are just so unbelievably friendly and welcoming, I highly recommend that you become a guest at the hotel.
Stayed in April 2024
Reviewed: 8 April 2024
Jennifer
SingaporeVery friendly staff that is accommodating. Would stay again if I am able to return to Luang Prabang. About a 15 minute walk to the night market and alms ceremony.
Stayed in March 2024
Reviewed: 7 April 2024
George
IrelandNothing. We are returning and would stay again
Super clean and lovely feel
Stayed in April 2024
Reviewed: 5 April 2024
Murielle
United KingdomThe property was very welcoming from our arrival. Jessica the host were very professional and friendly. The property was very clean with nice decoration. The breakfast was very good and well presented. It was quiet and a lot of restaurants around well located.
Stayed in April 2024
Reviewed: 3 April 2024
Woojoo
South KoreaJessica was very kind and helpful
Stayed in April 2024
Reviewed: 2 April 2024
Tony
IrelandNothing
Brilliant location. Jessica was so helpful with every query that we had. Breakfast was delicious also. I could not recommend this place enough
Stayed in March 2024
Reviewed: 2 April 2024
Anaé
FranceSpacious room and bathroom, comfortable bed and pillows (crucial!!), quiet hotel in a quiet alley, lovely common area and very nice breakfast. Cherry on top of the cake : Jessica is the best host you could even hope for !
Stayed in April 2024
Reviewed: 1 April 2024
Alexandra
GermanyThe beds were too hard.
Great location, very clean, big room. Ms. Jessica was extremely nice and helpful.
Stayed in March 2024
Reviewed: 31 March 2024
Andy
United KingdomThe showers were a bit disappointing
Jessica was an excellent host. She was extremely helpful with our options and plans and booking taxis etc. The location is pretty central for the main sites in the town. Nice big rooms.
Stayed in March 2024
Reviewed: 31 March 2024
Gasper
Singaporen.a.
Jessica was amazing from A to Z. She was very helpful and caring for her guests' happiness (speaks good english too)! The location is perfect - quiet at night but 5min away from bars/restaurants by walk. The breakfast is good! I had an amazing stay and can highly recommend this to future travellers.
Stayed in March 2024
Reviewed: 20 March 2024
Peter
United KingdomJessica was extremely helpful to book tickets and deal with all our queries
Stayed in March 2024
Reviewed: 19 March 2024
Kevin
United KingdomNothing. Maybe the room could be a bit cleaner (dust in corners etc.) but that was definitely acceptable levels)
The staff/Jessica was amazing from A to Z. So helpful and caring for her guests' happiness (speaks good english too)! The location is perfect. Quiet at night but 5min away from bars/restaurants (the night market is 10min away). The breakfast is great! You get free water bottles along your stay (at least with the room I had). Comfy bed, nice/retro style furniture and room setup. All in all I had an amazing stay, I definitely recommend and will stay again in the future at Maison Vongprachang & Travel :)
Stayed in March 2024
Reviewed: 18 March 2024
Moritz
SwitzerlandBreakfast options are good, but the portions are small (eg. when you order banana pancake you literally get one pancake)
Jessica is a very friendly and helpful host with good English skills, well equipped and very tidy rooms, awesome bathrooms for Laos standards, phenomenally tasty restaurant located on the other side of the hotel, fast and reliable WiFi
Stayed in March 2024
Reviewed: 15 March 2024
Glenna
CanadaEverything is great.
Excellent home away from home. Each time I am in Luang Prabang, return to Maison Vongprachan. Lovely room, clean, quiet, Jessica is very helpful at the front desk, and perfect location.
Stayed in March 2024
Reviewed: 15 March 2024
Cristiano
BrazilIt was very special to stay here, not only it’s a good room and location, the staff, and specially Jessica, who is incredibly kind and proactive, has made everything perfect! From tips, arrangements, scooter… can’t thank her enough! I’m looking forward to staying here again.
Stayed in March 2024
Reviewed: 12 March 2024
John
SwitzerlandBest accommodation on our Laos trip by a long, long way. A beautiful place,, impeccably furnished, impeccably maintained. It's all about wood, lovely, shiny, polished wood which looks brand-new. The woman running the place, Jessica, was excellent, so helpful and friendly. The breakfast was freshly cooked once you made your choice and very tasty it was too. The location was very good , close to everything. Tip - change money at one of the jewellers on the street where the climb up to the stupa starts - amazing rates, 23500 to 24100 for €s.
Stayed in March 2024
Reviewed: 12 March 2024
Lola
PhilippinesNone.
Had a super awesome stay at Maison Vongpachay! HIGHLY RECOMMENDED! Location: situated in a quieter street, which is less than a kilometer away from Night Market, Phousi Hill, Wat Xieng Thong, etc. There is an interesting wat (Visounath) just across and a supermarket on the next (parallel) street. The mansion: I cannot call it a hotel 'coz it's like a huge house repurposed as an accommodation hostel. Only two floors, with reception area, with a huge breakfast area, and huge rooms too! It has a very homey and provincial feel, you can actually just sit there on the long wooden bench, read a book, and listen to the wind. Love the vibes. Room: Room we stayed in is good for three, with one king size bed and one bigger-than-normal single bed. Beds are firm (which is good for my back). Room is super spacious, and there is a long bench outside the room which serves as the "balcony". All rooms on the 2nd floor has it, while first floor rooms don't. Ref, electric kettle, coffee, tea, complimentary water are provided. The room, the floors, everything is super clean and tidy. Btw, I think it depends on the type of reservation, but our room comes with free breakfast everyday.👍 Toilet: Toilet amenities and towels are replenished every day. Has bidet and hot/cold shower. The owner: Jessica is awesome! She warmly welcomed us upon arrival and mafe sure we are happy with the room assigned to us. She's always there at the breakfast area to make sure we get our food soon as we order. Very hands on. She also offers tour packages to visitors and can buy train tickets including transfers. Others: The mansion has wifi. The whole place is very quiet when we visited, even the noise from surroundings are acceptable. There is a resto just across the mansion. And there are vendor stalls at the corner street where you can buy snacks!
Stayed in March 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content