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The hotel is placed in a very calm area in the city centre. No cars or mopeds could be heared at night. The morning market is in the street where the hotel is placed what gave us the oportunity for shopping proviant before our trips started. The manager has organised all our trips and everthing worked very well. The breakfast was very fresh and tasty.

Stayed in May 2024

Everything was perfect

Beautiful property very close to all main attractions. But the best part of the hotel was Tom who managed the hotel and assisted with all of our needs with a smile.

Stayed in May 2024

The hotel is centrally located in Luang Prabang with the morning market literally in front of the entrance. Our room was big and beds very confortable. A special mention to the reception staff, always smiling and very helpful. I reccomend this hotel.

Stayed in May 2024

need a more convenient outlet for charging electronic devices

location, location. quiet and secluded . a very large room .excellent service from the ever smiling Tom who always seems to be around! Thank you Tom!

Stayed in May 2024

The staff were all friend and helpful. My room was clean, and I do like the nice scent as I entered the room. The residence grounds were all maintained and beautiful. Several flowers and plants compliment the beauty of this place. The morning breakfast was good, with a variety of selections to choose from. I like that the residence is close to everything (morning market, night market, river, shops, restaurants, spa etc.). It's my home away from home.

Stayed in May 2024

The staff was incredible, breakfast was great, location was perfect, morning market right outside and the night market just around the corner.

Stayed in April 2024

Nice and quiet in a back street. Nice simple breakfast and excellent staff

Stayed in March 2024

I loved the huge, spacious bedroom, and, the large bathroom which contained the largest shower stall I've ever seen, very comfortable and luxurious, to have so much space. Also, the furniture was all in dark wood, and the floor of the room was polished wood, very appealing. The manager, Tom, was especially helpful and kind.

Stayed in April 2024

Staff is very helpful and friendly. Location is so nice. Near from Morning and Night market.

Stayed in April 2024

nothing at all

Very nice hotel in a quiet location. Very nice people, manager also very helpful Good braekfast We really liked our stay

Stayed in April 2024

Ordered driver could not be found at the airport. Had to take a taxi, which was no porblem

Very nice hotel in a quiet location. Very nice people Good braekfast

Stayed in April 2024

Very comfortable stay in a great location.

Stayed in March 2024

Amazing location, such friendly staff, very helpful. Breakfast was ok.

Stayed in April 2024

That I had to walk so far when arriving and leaving to get transport

It was convenient although not for drop off and pickup as cars and tuk tuks can’t get down the road The staff was wonderful and helpful

Stayed in March 2024

Nothing

The property is situated in the perfect position for visiting this town. You are within walking distance of everything. The room was so spacious and the breakfast good quality with plenty of choice. ‘Tom’ was at reception and so very helpful. He was able to offer useful advice, arrange trips and book train tickets for us. Nothing was too much trouble and he always had a smile on his face. I have no hesitation in recommending this hotel. I stayed 5 nights and will definitely return to this hotel if we visit here again.

Stayed in March 2024

The hotel is central and the staff are friendly. Tom was very welcoming and helpful, which was highly appreciated. Would definitely recommend

Stayed in March 2024

Seats on the balcony and in the room are a bit uncomfortable.

Very good location, friendly staff, calm atmosphere, complimentary breakfasts.

Stayed in March 2024

Rooms are spacious and the air conditioning works really well. The location is fantastic! Tom is so personable and helpful. Breakfast in the garden is lovely and there is an interesting vegetable market every morning right outside the property. Everything was lovely!

Stayed in March 2024

Great position, the host is super nice and professional.

Stayed in March 2024

Nothing.

This 'hotel' is located in a building from the earlier French administration period and is part of the official "heritage conservation area". The uniqueness of its design is that it has effectively a verandah surrounding its downstairs rooms - this keeps the room pleasantly cool even at 37+ degrees C outside temperature (so effective was this old French design that we did not need to use the air-con at night to sleep comfortably). The "Residence & Travel" is listed as a 4-star premise but we would suggest that you should actually treat it as a very pleasant provincial hotel situated in the centre of Laung Prabang, being ideally located for all the local attractions. The 'hotel' manager (Tom) is the king-pin of what this Residence provides for its guests - Tom arranged our Mekong River cruise and our transportation back to the train station (some 25 minutes drive away) for our departure - flawless arrangements, efficiently organised. Our room was very large and adequately furnished - housekeeping was efficient and effective. We had a key operated safety box in our room. Tom also masterminded our breakfasts each day - breakfast is taken in the garden in front of the Residence, with 12 options available and cooked to order (covering both Asian and Western tastes). Breakfast was a very pleasant and calm way to start our day. Our 3-night stay was comfortable, very pleasant and memorable - well done, Tom - many thanks for all you did for us!!

Stayed in March 2024

The toilets often got clogged. However this was instantly fixed by the service staff when we told them!

The service was exceptional. The reception staff was very helpful in booking us last minute train tickets to Vientiane. They also offered a refreshing welcome drink. The room was very spacious, big and sparkling clean. Also the location was amazing. It was just around the corner from the night market and hot spots in Luang Prabang.

Stayed in March 2024

3% charge for using a credit card.

Superb location. The street outside has a morning market. The night market and main sights all within walking distance. Friendly staff.

Stayed in February 2024

Great location, extremely nice staff and very considerate. Loved the welcome drink and fruits as well as the breakfast.

Stayed in March 2024

Great location, lovely hotel and wonderful staff, especially Tom!

Stayed in March 2024