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Reviews of City Inn Vientiane 3 stars

Rue Pangkham, 01000 Vientiane, Laos

#27 of 90 hotels in Vientiane

Guests' Choice

Review score

Based on 71 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.8

  • Facilities

    8.6

  • Staff

    9.2

  • Value for money

    8.6

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 11 May 2024

    8.0
    It was great
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The construction site next door

    The friendly staff

    Stayed in May 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Business trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast can be improved with whole wheat bread. More fruits All staff speak English

    Erall stay

    Stayed in March 2024

  • Reviewed: 8 April 2024

    8.0
    Nice
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Friendly staff, nice local to discover around. Nice and cheap food around, many souvenir shop like " the first, textile museum product, can walk to Vientiane night market

    Stayed in April 2024

  • Reviewed: 25 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Furniture is a bit dated but it doesn't matter because everything is so clean.

    The hotel is at walking distance to everything but in a very quiet and airy street. Rooms are spacious and very clean. Bathroom has a bath and a shower. Breakfast is very fresh. The staff could not be nicer and is very helpful. This is definitely an hotel with great value for money. I will definitely stay there again when I come back to Vientiane !

    Stayed in March 2024

  • Reviewed: 25 March 2024

    9.0
    Recommended option in the city center.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great Location. Within walking distance to the main attractions. Friendly and helpful staff. Clean and comfortable.

    Stayed in March 2024

  • Reviewed: 21 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Rooms are large and very clean. The shower has a lot of pressure. It is possible to prepare coffee and there is even a iron abd an iron board.Great breakfast in an airy dining room. Location is perfect in a quiet street but at walking distance to everything. Plenty of restaurants close by. Staff is extremely nice and helpful !

    Stayed in March 2024

  • Reviewed: 16 March 2024

    7.0
    All in all the City Inn was quite good and I would consider staying again.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The shower adjustment wouldn’t set to a middle temperature. Either too hot or too cold. Was very frustrating.

    Breakfast was reasonably good, though they did run out of butter one morning which I found a little strange.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    9.0
    Excellent choice in Vientiane
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The only thing that bothered me was the construction next door. Not much they can do about that.

    This is a lovely hotel in a good location. I thought the rooms were well appointed and nicely designed. There were lots of lights for ambience and plenty of power points. There was even a stocked mini bar which I hadn’t seen for a while plus Cable TV with a couple of English channels. I didn’t get a City view which I booked but it was probably quieter not being on the road, although there was construction going on next door. It was noisy during the day. The breakfast was made to order from a set menu (choice of 4 dishes I think) and very good. There was also a buffet with tea/coffee, toast, cereals and salads. I would have liked to see more fruit. The staff were all attentive, professional and friendly. I really enjoyed my short stay.

    Stayed in March 2024

  • Reviewed: 26 February 2024

    8.0
    Overall good but started disappointingly which is a shame.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Balcony without any furniture! Sit on the floor or stand. If you book in dollars, pay in dollars. The hotel exchange rate is not favourable. When I pointed this out response was it’s worse elsewhere as if that makes it ok. Better attitude would be to give the typical exchange rate most businesses give (still would profit from this) showing you are the best, not there are worse. To some it may be small but as a frequent traveller to Vientiane I’ll be staying elsewhere.

    Nice room, (though a touch dated) great shower and had a bath which was a pleasant surprise. Good breakfast.

    Stayed in February 2024

  • Reviewed: 22 February 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Comfortable and clean room. Lovely breakfast.

    Stayed in February 2024

  • Reviewed: 15 February 2024

    7.0
    Quite a convenient choice - we would try to stay there again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    Staff could be more pro-active... The buffet breakfast is a bit limited and serving the chosen egg dish was slow... (I supposed the staff went outside Vientiane to a farm to pick up the eggs for our breakfast...)...

    Comfortable room. The hotel is conveniently located downtown; walking distance to major tourist attractions. The bus stop of the shuttle bus to the airport is near (almost opposite) the hotel - very convenient. We liked the hotel so much that we stayed there again when we came back to Vientiane about a week after the first stay.

    Stayed in January 2024

  • Reviewed: 15 February 2024

    9.0
    Recommended comfortable and friendly service
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Friendly hospitality, spacious room and bathroom. Decent breakfast, walking distance from everything yet in a quiet neighborhood. Good wifi. I arrived early but check in was fast and easy. Recommended!

    Stayed in February 2024

  • Reviewed: 1 February 2024

    8.0
    Comfortable accommodation and great breakfast
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Great location, easy to walk into town (town is pretty small tbh), very good breakfast, helpful staff booked about transfer to Vang Vieng which was very smooth.

    Stayed in January 2024

  • Reviewed: 14 December 2023

    8.0
    Good value for money, nice rooms
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Bar restaurant wasn't open, breakfast not included (maybe my booking problem). Room noisy at night, couldn't pinpoint the cause, but didn't help sleeping

    Good location, easy walk to the market on the Mekong. Lots of interesting things to explore in the neighbourhood. I visited several Temples in my wandering.

    Stayed in November 2023

  • Reviewed: 14 December 2023

    8.0
    A good place to stay with comfort at Vientiane
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    Everything was fine.

    Comfortable room, quiet location at walking distance from the main places of interest, excellent breakfast, helpful staff.

    Stayed in December 2023

  • Reviewed: 21 November 2023

    7.0
    Nice hotel, friendly staff
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night

    Location is a little off the beaten track, I wonder and guess there are similar hotels better situated in the city, where other hotels are centred.

    Overall a nice hotel, clean, nice rooms, friendly staff.

    Stayed in November 2023

  • Reviewed: 14 November 2023

    7.0
    Nice hotel, worked perfectly for us
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    We got a lovely room, very nice staff

    Stayed in November 2023

  • Reviewed: 2 November 2023

    9.0
    A good choice in Vientiane
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Small lobby area

    Big room, good location, great staff

    Stayed in November 2023

  • Reviewed: 30 October 2023

    7.0
    Ok but over priced
    • Leisure trip
    • Solo traveller
    • Deluxe Twin Room
    • Stayed 5 nights
    • Submitted via mobile

    Room smelled of cigarettes, wifi was awful (almost unusable), and house keeping threw medicine that I needed in the bin.

    Very comfortable, excellent staff.

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 2 nights

    The beds were not real comfortable; but beds in Asia are always somewhat hard.

    The staff are great, everything was clean, and it is walking distance to the night market and restuarants.

    Stayed in October 2023

  • Reviewed: 17 October 2023

    7.0
    Functional hotel well located in Vientiane
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    All just a bit dated… first room we had smelled of cigarettes (although they changed immediately we asked).

    Perfectly functional hotel in a good location, walking distance to most of the central sites.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    9.0
    Great little hotel when staying in the center of Vientiane.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    great hotel when staying in the center of Vientiane. nice rooms, balcony, bathroom, wifi all good.

    Stayed in August 2023

  • Reviewed: 9 October 2023

    7.0
    Comfortable stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    Nothing.

    The staff is great and always ready to assist. Breakfast choice is good. The room is specious and can easily find public transport ex: tuktuk at morning / evening.

    Stayed in July 2023

  • Reviewed: 8 October 2023

    9.0
    Best place to stay
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Helpful and polite staffs, speak good English. The bed and pillows are so comfortable to sleep on. Everywhere is so well kept and clean. Good location too. Highly recommended.

    Stayed in October 2023

Showing 1 – 25

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