Some communications issues with the staff + WiFi problem which they did not allow us to leave causing us to miss our train and we had to buy new tickets for our travel even though we mentioned multiple times we had a train to catch.

A very relaxed environment and stay, clean and aesthetically pleasing. Very nicely decorated.

Stayed in May 2024

The bed was firmer than our preference and hot water took a while to come in but these were minor

We were so well taken care of here, we went in May which is already quite warm and considered low season so the hotel was quiet with only a handful of guests and such a peaceful sanctuary. Our room and the hotel is kept immaculately clean and is on a side street so nice quiet location with only a short walk into town. We had great aircon in our room which we needed in May! The hotel is also gorgeously styled and such a lovely place to spend some relaxed time. I would recommend 4 nights at least to truly enjoy the place!

Stayed in May 2024

Nothing

The hotel and property itself is absolutely beautiful. Being a small boutique hotel, it never felt overcrowded. The rooms are large and very clean, with working AC. The pool is wonderful and a great place to beat the heat and relax. The staff were excellent! They were beyond friendly and always ensured that you had everything you needed. The breakfast every morning was exceptional. The location is wonderful, being walking distance to the town and night market, but far enough away to avoid the noise that comes along with the main attractions of Luang Prabang. I highly recommend Hana Boutique Hotel, and I am already looking forward to my next stay!

Stayed in April 2024

Just wish we could have stayed forever !

Absolutely everything about our hotel stay was perfect! The hotel and pool were gorgeous. It is well maintained by staff who cleaned the pool daily and ensured the communal areas were spotless at all times. Our room was also cleaned daily. The staff couldn’t have been nicer - we mainly dealt with Souliya, who always went above and beyond to make sure our stay was comfortable and enjoyable. There was a lovey peaceful ambiance in the hotel largely down to the excellent location (down a lane way off a quieter road) but also due to how calm and relaxed the staff in the hotel were. Although the property seemed like it was in the middle of the countryside as it was so peaceful, it was actually only 5 minutes walk to a main road with restaurants, supermarkets and coffee shops and only 15 minutes to the old town. The hotel had bicycles which guests can use for free and it was a nice way to see the town! The breakfast was excellent. I have seen some reviews that it was slow service at breakfast but I’d have to disagree. Immediately upon sitting down, we were served tea/coffee and shortly after the fruit/yoghurts/bread were brought. Eggs were prepared fresh and came a little while later but we were never without food and to be honest I preferred having time to eat each part of the breakfast instead of feeling it was all served together or having to serve myself at a buffet which other hotels do. I think the hotel had an excellent system for breakfast whereby we could order what we wanted each evening for the following morning. We had an amazing stay in Luang Prabang, largely due to the hospitality we received in Chic Stay HANA hotel. I would 100000% recommend others stay here!

Stayed in May 2024

If you're looking for a slice of paradise in Luang Prabang, look no further than Chic Stay Hotel. From the moment we stepped into this beautiful villa, we were enchanted by its marvelous ambiance and attention to detail. The well-tended garden and inviting swimming pool added to the charm of this boutique hotel, providing a serene retreat from the bustling city. But what truly sets Chic Stay Hotel apart is its exceptional staff. Souliya and Jacky went above and beyond to ensure that our stay was nothing short of unforgettable. From assisting with motorbike rentals to recommending the best local restaurants and attractions, they were always there with a smile. Without a doubt, Chic Stay Hotel has left a lasting impression on us, and we can't wait to return.

Stayed in April 2024

My stay @ Hana was really pleasant!….this small boutique hotel could be exceptional with just a few add ons! I honestly believe that 1 staff member can ‘t possibly take care of the breakfast and check out!…… which creates an irritation…. The staff compliment needs attention!… The evening staff is also only 1 person… Although both these staff members tried their utmost to keep guests happy…. It’s a little unfair to them! There was a massive storm and caused an electrical failure of mini bar…. This was inconvenient!…. However the staff tried their best to assist! I came back in the evenings and would love a cold glass of wine!…only to find they served warm wine! As I said a few small changes…. Cold wine!…. Maybe served with some nuts!… overlooking the lovely garden… candles(not burning) would change this to an exceptional Boutique Hotel!…..

This was really a pleasant stay!….. the room was light and airy…. Fresh and clean with really calm decor….

Stayed in April 2024

This isn’t really a dislike but the hotel was a little further away from the centre/river than we would have liked. However this was only a 10 minute walk so was not an issue at all.

Amazing staff who took care of us really well. Beautifully decorated and very clean. The breakfast was also superb.

Stayed in April 2024

The staff was amazing

Stayed in March 2024

A 15 minut walk to the old town.

Stylisty, quiet, own pool and loungers, great breakfast. Photos are realistic and well portray the location.

Stayed in March 2024

Lovely design and decor in a very quiet location but close to restaurants and bars.

Stayed in March 2024

Nothing

Everything was great.

Stayed in March 2024

Everything! The hotel is lovely, the rooms are really pretty, the pool is perfect, the breakfast is excellent, the location is great and the staff is super friendly and kind.

Stayed in March 2024

The only downside to this amazing place is that there were two windows in the room, the one on the door and the one in front of the bed which led to the stairs, that didn’t have curtains, so the light came in. That said, it is a minor issue compared to all the other amazing qualities this hotel has.

This place is amazing. Beautiful, clean, peaceful, the staff is extremely nice, I would stay here again without a doubt if I ever came again to Luang Prabang. And the breakfast is excellent!

Stayed in March 2024

Beautiful hotel amazing rooms and a very peaceful pool area, 5 mins in a tuk tuk to the town. Breakfast was lovely just took a while to arrive, so if you have a trip booked in the morning make sure you book breakfast early.

Stayed in January 2024

There was nothing that wasn't great.

The entire stay was absolutely fantastic.We will keep talking about it for years to come. What a stylish little oasis in a delightful town.

Stayed in March 2024

The gentle and helpful staff. The excellent breakfasts. The showcasing of local craft in the decor. The off the beaten track but central location. The bicycles provided by the hotel. The beautiful pool, spacious balcony and gorgeous room.

Stayed in February 2024

Nothing to complain about!

It’s a beautiful boutique hotel with lovely attention to details when it comes to the home decor (they should open a little shop within the hotel to sell some of those items :) ). In the bedrooms we particularly liked the bathroom, which was very spacious and had an outdoor shower on top of the indoor one. The overall atmosphere of the place is super peaceful, we were pretty sad to leave. Additionally, the staff is very patient (we had many questions and they helped us a lot!)

Stayed in March 2024

Clean, beautiful and calm boutique Hotel. Friendly and helpful staff - not intrusive Good location: walking distance to sights, shops and restaurants nearby but not in between of them

Stayed in March 2024

Clean, nice and calm small Hotel. Friendly and helpful staff - not intrusive Good location: sights, shops and restaurants nearby but not in between of them

Stayed in March 2024

Clean, beautiful and quiet Boutique Hotel. Friendly and helpful staff. Walking distance to sights, shops and restaurants.

Stayed in March 2024

Nothing

clean and stylish , souliya was friendly and helpful

Stayed in March 2024

compared to other places in Laos this was on the more expensive side comparing similar property.

quiet location, friendly staff, large clean rooms, excellent breakfast, free use of bicycles. easy access to most areas of town

Stayed in March 2024

Love this hotel!! I’m definitely coming back again! - modest and gentle staffs - welcome drink and fruits - good shower and toilet (Japanese brand TOTO) - bath amenities (no toothbrush and slippers, but it's common) - hearty breakfast, which you can choose every night before - free bicycle, swimming pool and bench Note: The room have no TV, but thanks to this, we really appreciated the stay in Luang Prabang.

Stayed in March 2024

The bed was very hard. And, breakfast has to be ordered the night before and was often slow in coming. On our first night only, we had a slow drain issue in our shower that was caused by too many people showering at the same time. We were unlucky but it only happened that first night. Also, as a new hotel, many tuk tuk and taxi drivers didn’t know where they were. Not the fault of a new hotel but something to be prepared for.

The pool was perfect to relax in during the heat of the day. The staff were all excellent, helpful, and personable.

Stayed in March 2024