2-12 Francois Nginn Street, Mixai Village, Chanthaboury District, PO Box 4148, Vientiane Capital, 4148, LA, 01000 Vientiane, Laos
#23 of 90 hotels in Vientiane
Guests' ChoiceBased on 176 hotel reviews
8.5Cleanliness
8.9
Comfort
8.9
Location
9.5
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
8.2
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End of dialog contentReviewed: 8 May 2024
Suzanne
United KingdomThe only wee fault I can think of was every now and then my room smelt a little wiffie at times, I just put it down to the aircon pulling air in from outside. The weather was very hot and humid, walking around the city occasionally you would smell the drains. But this was a very minor issue. The Aircon was playing up for me at one point. I mentioned it at reception on the way out, and it was sorted by the time I came back. This did not upset my stay.
Location was good, the staff were great, hotel was clean. Great little swimming pool. A fab little gem of a hotel
Stayed in May 2024
Reviewed: 30 April 2024
Julie
AustraliaGreat location, staff were really lovely 😊
Stayed in April 2024
Reviewed: 18 April 2024
Mark
AustraliaDrinks in the bar pricey. Also with “ Happy Hour “ drinks are not cheaper you just get some food. This is the only place I have been during fairly extensive travels where happy hour does not mean reduced drink prices.
Location. Pool. Friendly staff. Spacious foyer
Stayed in April 2024
Reviewed: 11 April 2024
Kathryn
United KingdomBreakfast was superb
Stayed in April 2024
Reviewed: 10 April 2024
Douglas
United StatesAll good
Location. Staff. Helpfulness
Stayed in April 2024
Reviewed: 1 April 2024
Alexandra
GermanyThe taxis we wanted to order would have been much more expensive than outside or on Grab. We wanted to exchange money but many of our US dollar bills were not accepted. The said they didn't look new enough.
Clean, nice room, nice swimming pool.
Stayed in March 2024
Reviewed: 29 March 2024
Evamarie
United StatesThe rooms are very clean and nice but a little dated.
The location was excellent.
Stayed in March 2024
Reviewed: 25 March 2024
Robert
United StatesVery clean.
Stayed in March 2024
Reviewed: 23 March 2024
Deb
AustraliaNothing.
The staff were just lovely. Super friendly and helpful. We loved the stay.
Stayed in March 2024
Reviewed: 18 March 2024
Andrea
Germanywhen the doors to the rooms close they slam extremly noisy into the lock connecting door from hotel to public area slams extremly noisy as well breakfast was a bit boring only 6 sunbeds at the pool - you need to hurry to get one
perfect location very central in Vientiane Great bar and drinks - happy hour snacks make a meal :) large room, friendly staff real coffee - if the machine has a good day
Stayed in February 2024
Reviewed: 18 March 2024
Bridget
FranceInternet was a bit sketchy at times
Great location in the centre of Vientiane, quiet, spacious and clean space great for working. Fab swimming pool. Staff were really lovely and helpful.
Stayed in March 2024
Reviewed: 18 March 2024
Chin
MalaysiaNothing
Perfect
Stayed in January 2024
Reviewed: 17 March 2024
Asri
MalaysiaNot much. Would stay again next visit.
Nice quaint boutique hotel with rustic charms. Nice location near tourist attractions and restaurants. Small but perfect coffee house in front of hotel.
Stayed in December 2023
Reviewed: 8 March 2024
Henk
NetherlandsThe balcony, it was situated in a nice street and had a nice swimmingpool
Stayed in February 2024
Reviewed: 4 March 2024
Keunho
South Koreavery near to Mekong night market and convenient store with friendly staffs
Stayed in February 2024
Reviewed: 3 March 2024
Jocelyn
United KingdomProbably could do with a couple more sun-loungers, we managed to get one each but other people didn’t. They have chairs as well.
Enjoyed a really comfortable stay here, decent mattress & pillows and a good sized room. Really nice pool area. The staff are great, a special mention to Kai and all the young trainees who did a fantastic job!
Stayed in February 2024
Reviewed: 2 March 2024
Nick
United KingdomBed was a bit hard ( common issue tho in s/e asia ) could do with a more comfortable seat on the balcony , not much to complain about really
Enjoyable stay , helpful staff, good location near the river & night market but still fairly quiet , room was clean & comfortable, wifi was good , shower was good ,breakfast was excellent, all in all a quality hotel
Stayed in February 2024
Reviewed: 27 February 2024
Hyun
FranceStaff was just ok, a bit cold compared to other experience in Laos. Shower water temperature was difficult to regulate.
Very nice breakfast and good location
Stayed in February 2024
Reviewed: 20 February 2024
Jana
GermanyIt was somewhat dark and the bed a bit old. But nothing really major
The location and the staff
Stayed in February 2024
Reviewed: 19 February 2024
Thibaut
FranceThe breakfast was good, you order your choice of eggs and there is a buffet to choose from, however the replenishment was a bit slow, this is the only advice I would give for improvement.
The location couldn't be better, it is centered and has many restaurants around. We had a room with the view on the back of the property, so it was calm, not sure about the other side, but anyways it's not a very noisy city. The rooms were simple, and the breakfast was good enough. We needed a good hotel to pass through on our way to other places in Laos, so it was perfect for that. The pool area is nice to chill.
Stayed in February 2024
Reviewed: 15 February 2024
Jean-pierre
CanadaThe breakfast should offer a better variety of western bread such as croissant, buns, coffee cakes etc. We spent 6 days at Le Charme and the food was always the same every day.
The restaurant, location, cleanliness and employees were all fine
Stayed in February 2024
Reviewed: 15 February 2024
David
United StatesHad very small ants in our room. Nothing we could feel on our bodies, but our room had more than just a few of them.
Close to everything. Spacious rooms and extremely friendly staff.
Stayed in February 2024
Reviewed: 12 February 2024
Eugene
United StatesGreat breakfast well worth the price. The fresh bread was to die for. Plenty of options and variety
Stayed in February 2024
Reviewed: 9 February 2024
Melanie
AustraliaThe breakfast was good, more variety would have been great.
Friendly staff and very clean. Rooms were a wonderful size for our business stay. Great location to lots of places to eat and drink. The pool was a lovely place to relax
Stayed in November 2023
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